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Ram

2019 Ram PROMASTER CITY

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2019 Ram PROMASTER CITY has 5 owner complaints filed with NHTSA — that's 0.2x the segment average of 25. The most common issue is electrical problems (40% of all complaints), specifically: the speedometer stopped working... *tr. There is 1 recall issued for this model year.

1 crash report 2 injuries

5

Total Complaints

1

Recalls Issued

/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 4 of 4)

ELECTRICAL

2 complaints
40%
  • THE SPEEDOMETER STOPPED WORKING... *TR
  • The entire dash went black and is no longer operational.
Typical onset: 50K miles Est. repair: $500

THE SPEEDOMETER STOPPED WORKING... *TR

— NHTSA complaint filing

Recalls (1)

EXTERIOR LIGHTING:TURN SIGNAL21/09/2021

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Fuel Cost Calculator for 2019 Ram PROMASTER CITY

Live EIA prices
Per year
$2,001
Per month
$167
Per mile
16.7¢
MPG
24
City driving (worst-case MPG)
$2,286/yr
Highway driving (best-case MPG)
$1,715/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2019 Ram PROMASTER CITY

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,607
Full coverage / month
$134
Liability only / year
$611
vs US avg
-4%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.00x
= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram PROMASTER CITY Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2019 PROMASTER CITY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
AIR BAGS(~50K mi)
$500
STEERING(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 5 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: THE SPEEDOMETER STOPPED WORKING... *TR

    Typically appears around 50K miles. Repair cost ~$500

  • AIR BAGS: I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section i

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 1 recall have been completed — free at any Ram dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Ram PROMASTER CITY — Year Comparison

How does 2019 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
5
Recalls
1
Fire reports
0
Crash reports
1
Injury reports
2
Segment avg
25

Check a Specific VIN

See recalls for YOUR 2019 Ram PROMASTER CITY