2019 Ram PROMASTER CITY

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2019 Ram PROMASTER CITY has 5 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is electrical problems (40% of all complaints), specifically: the speedometer stopped working... *tr.

1 crash report 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

ELECTRICAL

2 complaints

40%

• THE SPEEDOMETER STOPPED WORKING... *TR
• The entire dash went black and is no longer operational.

Typical onset: 50K miles Est. repair: $500

“THE SPEEDOMETER STOPPED WORKING... *TR”

— NHTSA complaint filing

AIR BAGS

1 complaints

20%

• I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I ”

— NHTSA complaint filing

STEERING

1 complaints

20%

• I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.

Typical onset: 50K miles Est. repair: $500

“I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.”

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints

20%

• The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section i

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section i”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

AIR BAGS(~50K mi)

$500

STEERING(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 5 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: THE SPEEDOMETER STOPPED WORKING... *TR
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section i
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)