Is the 2017 Ram PROMASTER CITY reliable?

The 2017 Ram PROMASTER CITY has 25 complaints filed with NHTSA (1.0x the segment average). Our reliability verdict: average. Most common issue: ENGINE problems.

What are common problems with the 2017 Ram PROMASTER CITY?

Top problems: ENGINE (8 complaints, avg repair $500); OTHER (5 complaints, avg repair $500); ELECTRICAL (4 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2017 Ram PROMASTER CITY?

Yes, there are 3 recall(s): EQUIPMENT, AIR BAGS:SIDE/WINDOW, EQUIPMENT:OTHER:LABELS. Contact any Ram dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to fuel a 2017 Ram PROMASTER CITY?

The 2017 Ram PROMASTER CITY gets 24 MPG combined. At current US average gas prices, driving 12,000 miles per year costs roughly $2000. See the interactive fuel cost calculator on this page for state-specific pricing.

How much does it cost to insure a 2017 Ram PROMASTER CITY?

Estimated US average full-coverage insurance for the 2017 Ram PROMASTER CITY is approximately $1,607/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2017 Ram PROMASTER CITY

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2017 Ram PROMASTER CITY has 25 owner complaints filed with NHTSA — that's 1.0x the segment average of 25. The most common issue is engine problems (32% of all complaints), specifically: newer truck and engine just quit as i was driving along. lose power steering and power brakes. luckily on a back road and not going fast. couldn't get it to restart for 45 minutes, i'm not even sure how i got it to restart but i did. called dealer where i bought it and they said they couldn't even l. There are 3 recalls issued for this model year. ⚠️ 1 fire report filed.

1 fire report

Total Complaints

Recalls Issued

—/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

ENGINE

8 complaints

32%

• NEWER TRUCK AND ENGINE JUST QUIT AS I WAS DRIVING ALONG. LOSE POWER STEERING AND POWER BRAKES. LUCKILY ON A BACK ROAD AND NOT GOING FAST. COULDN'T GET IT TO RESTART FOR 45 MINUTES, I'M NOT EVEN SURE HOW I GOT IT TO RESTART BUT I DID. CALLED DEALER WHERE I BOUGHT IT AND THEY SAID THEY COULDN'T EVEN L
• MY VAN HAD A RECALL INVOLVING THE COOLING FAN, IT WAS REPAIRED. AT APPROXIMATELY 25,000 I HAD A CHECK ENGINE LIGHT, THE DEALER SAYS IT'S THE THERMOSTAT NEEDING REPLACED ($588.00!!!??? AT UNDER 26,000 MILES???!!!) THE TEMP GAUGE ALWAYS SITS RIGHT AT THE HALFWAY MARK, THIS CAN'T BE RIGHT BUT THEY SA
• Oil consumption issue causing engine to stall without warning while driving. Burning through 2 quarts every 1000 miles. Almost caused 2 accidents so far.

Typical onset: 50K miles Est. repair: $500

“NEWER TRUCK AND ENGINE JUST QUIT AS I WAS DRIVING ALONG. LOSE POWER STEERING AND POWER BRAKES. LUCKILY ON A BACK ROAD AND NOT GOING FAST. COULDN'T GET IT TO RESTART FOR 45 MINUTES, I'M NOT EVEN SURE HOW I GOT IT TO RESTART BUT I DID. CALLED DEALER WHERE I BOUGHT IT AND THEY SAID THEY COULDN'T EVEN L”

— NHTSA complaint filing

When Problems Appear on the 2017 Ram PROMASTER CITY

Based on 17 owner complaints that included an odometer reading. Median mileage at time of complaint: 550 miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

In line with typicalmedian 30K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (3)

EQUIPMENT21/12/2017

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Fuel Cost Calculator for 2017 Ram PROMASTER CITY

Live EIA prices

Annual miles driven: 12,000

Your state (affects local gasoline price)

Per year

$2,001

Per month

$167

Per mile

16.7¢

MPG

City driving (worst-case MPG)

$2,286/yr

Highway driving (best-case MPG)

$1,715/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today

Show:

Current

$4.00

5-year low

$2.78

5-year high

$5.01

Since 2021

+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2017 Ram PROMASTER CITY

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,607

Full coverage / month

$134

Liability only / year

$611

vs US avg

-4%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.00x

= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram PROMASTER CITY Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

100K mi

Cabin air filter

24K mi

Engine air filter

30K mi

Differential (AWD/4WD)

30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2017 PROMASTER CITY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

VISIBILITY(~50K mi)

$500

LIGHTING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 25 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: NEWER TRUCK AND ENGINE JUST QUIT AS I WAS DRIVING ALONG. LOSE POWER STEERING AND POWER BRAKES. LUCKILY ON A BACK ROAD AND NOT GOING FAST. COULDN'T GET IT TO RESTART FOR 45 MINUTES, I'M NOT EVEN SURE HOW I GOT IT TO RESTART BUT I DID. CALLED DEALER WHERE I BOUGHT IT AND THEY SAID THEY COULDN'T EVEN L
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: INSTRUMENT PANEL SPEEDOMETER. DAYTIME SPEED NUMBERS SMALL, ORANGE AND WHEN SUN IS SHINING - YOU HAVE TO GUESS WHAT SPEED YOU ARE TRAVELING - PARTICULARLY 34/40 MPH - THE NEEDLE DOESN'T SHOW UP EITHER. AT NIGHT THE LIGHT IS OK, BUT DAYTIME DRIVING IT IS IMPOSSIBLE TO FALLOW SPEED LIMITS WHEN YOU HAVE
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: TL* THE CONTACT OWNS A 2017 RAM PROMASTER CITY. WHILE DRIVING VARIOUS SPEEDS DURING THE DAY, THE INSTRUMENT PANEL GAUGES WERE NOT VISIBLE WITHOUT WARNING. THE GAUGES WERE VISIBLE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO NEW CARLISLE CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (580 N MAIN ST,
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: I WANT TO COMPLAIN ABOUT A COMPANY VEHICLE WHICH I DRIVE - IT IS A 2017 RAM PROMASTER CITY - WHILE TALKING TO OTHER DRIVERS WE SHARE THE SAME PROBLEM. WE DON'T KNOW HOW FAST WE ARE GOING SINCE THE SPEEDOMETER IS TO DARK!!! NOBODY CARES!!!!
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 3 recalls have been completed — free at any Ram dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)