Is the 2016 Ram PROMASTER CITY reliable?

The 2016 Ram PROMASTER CITY has 36 complaints filed with NHTSA (1.4x the segment average). Our reliability verdict: below-average. Most common issue: ELECTRICAL problems.

What are common problems with the 2016 Ram PROMASTER CITY?

Top problems: ELECTRICAL (9 complaints, avg repair $500); ENGINE (8 complaints, avg repair $500); TRANSMISSION (7 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2016 Ram PROMASTER CITY?

Yes, there are 4 recall(s): EQUIPMENT, EQUIPMENT:OTHER:LABELS, ELECTRICAL SYSTEM:SOFTWARE, ELECTRICAL SYSTEM:SOFTWARE. Contact any Ram dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to fuel a 2016 Ram PROMASTER CITY?

The 2016 Ram PROMASTER CITY gets 24 MPG combined. At current US average gas prices, driving 12,000 miles per year costs roughly $2000. See the interactive fuel cost calculator on this page for state-specific pricing.

How much does it cost to insure a 2016 Ram PROMASTER CITY?

Estimated US average full-coverage insurance for the 2016 Ram PROMASTER CITY is approximately $1,478/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2016 Ram PROMASTER CITY

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2016 Ram PROMASTER CITY has 36 owner complaints filed with NHTSA — that's 1.4x the segment average of 25. The most common issue is electrical problems (25% of all complaints), specifically: tl* the contact owns a 2016 ram promaster city. the contact received notification of nhtsa campaign number: 16v202000 (electrical system, power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall rep. There are 4 recalls issued for this model year.

Total Complaints

Recalls Issued

—/5

Safety Stars

1.4x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

9 complaints

25%

• TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP
• TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY VAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED AND THE SPEED DECREASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NO
• TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER WAS NOT ILLUMINATED PROPERLY AND COULD NOT BE READ BY THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,200. ..UPDATED 06/08/17 *BF

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP”

— NHTSA complaint filing

When Problems Appear on the 2016 Ram PROMASTER CITY

Based on 29 owner complaints that included an odometer reading. Median mileage at time of complaint: 33K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ELECTRICAL

In line with typicalmedian 40K mi · 8 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

Later than typicalmedian 33K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

TRANSMISSION

Later than typicalmedian 38K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (4)

EQUIPMENT21/12/2017

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Fuel Cost Calculator for 2016 Ram PROMASTER CITY

Live EIA prices

Annual miles driven: 12,000

Your state (affects local gasoline price)

Per year

$2,001

Per month

$167

Per mile

16.7¢

MPG

City driving (worst-case MPG)

$2,286/yr

Highway driving (best-case MPG)

$1,715/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today

Show:

Current

$4.00

5-year low

$2.78

5-year high

$5.01

Since 2021

+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2016 Ram PROMASTER CITY

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,478

Full coverage / month

$123

Liability only / year

$611

vs US avg

-12%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age0.92x

= Full coverage estimate$1478

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram PROMASTER CITY Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

100K mi

Cabin air filter

24K mi

Engine air filter

30K mi

Differential (AWD/4WD)

30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2016 PROMASTER CITY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRONIC SYSTEMS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 36 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY VAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED AND THE SPEED DECREASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NO
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: SPEEDOMETER IS RECESSED INTO DASHBOARD AND NOT VISIBLE IN DAYLIGHT. DASH LIGHTING IS SET AT MAX. DEALER HAS NO SOLUTION.
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 4 recalls have been completed — free at any Ram dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)