2018 Ram PROMASTER CITY

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2018 Ram PROMASTER CITY has 19 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is engine problems (42% of all complaints), specifically: the low oil sensor does not give any type of warning, message, or store a fault code in the vehicle. this vehicle is normally driven by my wife or daughter. on 2 occasions the vehicle has been in motion coming up to a stop sign and when the brakes were applied the vehicle died and would not restart.. ⚠️ 1 fire report filed.

1 fire report

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

ENGINE

8 complaints

42%

• THE LOW OIL SENSOR DOES NOT GIVE ANY TYPE OF WARNING, MESSAGE, OR STORE A FAULT CODE IN THE VEHICLE. THIS VEHICLE IS NORMALLY DRIVEN BY MY WIFE OR DAUGHTER. ON 2 OCCASIONS THE VEHICLE HAS BEEN IN MOTION COMING UP TO A STOP SIGN AND WHEN THE BRAKES WERE APPLIED THE VEHICLE DIED AND WOULD NOT RESTART.
• Radiator fan has failed at 57,000 miles causing my engine to overheat.
• When driving down the hill of our neighborhood road, while approaching the stop sign to turn onto the main road, the van stalled. With no advanced notice, the vehicle lost all ability to accelerate, brake and turn. This resulted in the van stopping halfway into the middle of the main road. This is t

Typical onset: 50K miles Est. repair: $500

“THE LOW OIL SENSOR DOES NOT GIVE ANY TYPE OF WARNING, MESSAGE, OR STORE A FAULT CODE IN THE VEHICLE. THIS VEHICLE IS NORMALLY DRIVEN BY MY WIFE OR DAUGHTER. ON 2 OCCASIONS THE VEHICLE HAS BEEN IN MOTION COMING UP TO A STOP SIGN AND WHEN THE BRAKES WERE APPLIED THE VEHICLE DIED AND WOULD NOT RESTART.”

— NHTSA complaint filing

ELECTRICAL

3 complaints

16%

• REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.
• ENGINE RADIATOR COOLING FAN SIEZED UP AND BECAME VERY HOT. COULD START FIRE AS WELL AS OVERHEAT ENGINE PROBLEM. PROBLEM FOUND ON A COOL DAY SITTING IDLING. VEHICLE WON'T BE 2 YEARS IN SERVICE FOR ANOTHER 3 MONTHS
• Driving on the expressway and the electrical gages started acting erratic then the motor turned off while driving. When the vehicle turned off we lost all control of the vehicle at 70 MPH. We hit the brakes hard causing traffic issues and stopped in traffic and could not move and had to call a tow t

Typical onset: 50K miles Est. repair: $500

“REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.”

— NHTSA complaint filing

LIGHTING

2 complaints

11%

• REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.
• REAR PULSE-WITH MODULATION LAMPS TAIL LIGHT (TAIL LIGHT/BRAKE LIGHT LAMP) DO NOT COME ON RIGHT AWAY WHEN LIGHT IS ACTIVATED. MESSAGE IS DISPLAYED ON DASHBOARD THAT RUNNING LIGHTS ARE OUT. HOWEVER, AFTER BRIEFLY APPLYING BRAKE PEDAL, MESSAGE GOES AWAY AND MENTIONED ABOVE LAMP COMES ON AT LOWER BRIGHT

Typical onset: 50K miles Est. repair: $500

“REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.”

— NHTSA complaint filing

TRANSMISSION

2 complaints

11%

• TL* THE CONTACT OWNS A 2018 RAM PROMASTER CITY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE L.T. BEGNAL MOTOR COMPANY (129 RT 28, KINGSTON, NY 1
• The contact owns a 2018 Ram Promaster. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine seized, and the steering wheel seized. The vehicle was started, and the vehicle was dr

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2018 RAM PROMASTER CITY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE L.T. BEGNAL MOTOR COMPANY (129 RT 28, KINGSTON, NY 1”

— NHTSA complaint filing

BRAKES

1 complaints

• THE BRAKES OVERHEATED CAUSING A FIRE.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“THE BRAKES OVERHEATED CAUSING A FIRE.”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

LIGHTING(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 19 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: THE LOW OIL SENSOR DOES NOT GIVE ANY TYPE OF WARNING, MESSAGE, OR STORE A FAULT CODE IN THE VEHICLE. THIS VEHICLE IS NORMALLY DRIVEN BY MY WIFE OR DAUGHTER. ON 2 OCCASIONS THE VEHICLE HAS BEEN IN MOTION COMING UP TO A STOP SIGN AND WHEN THE BRAKES WERE APPLIED THE VEHICLE DIED AND WOULD NOT RESTART.
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.
Typically appears around 50K miles. Repair cost ~$500
☐
LIGHTING: REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TL* THE CONTACT OWNS A 2018 RAM PROMASTER CITY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE L.T. BEGNAL MOTOR COMPANY (129 RT 28, KINGSTON, NY 1
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)