
2021 Ram 5500
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Ram 5500 has 5 owner complaints filed with NHTSA — that's 0.2x the segment average of 21. The most common issue is brakes problems (20% of all complaints), specifically: the wheel studs broke going down the interstate causing the wheels to come off into oncoming traffic. this caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.. There are 5 recalls issued for this model year. ⚠️ 1 fire report filed.
5
Total Complaints
5
Recalls Issued
—/5
Safety Stars
0.2x
vs Segment Avg
Known Problems(top 5 of 5)
BRAKES
1 complaints- • The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.
“The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.”
— NHTSA complaint filing
Recalls (5)
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
Estimated Insurance Cost for 2021 Ram 5500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram 5500 Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
These are the terms for a new Ram. If you're buying a used 2021 5500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 5 owner complaints for this specific year, here's what to check or ask about:
- ☐BRAKES: The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.
Typically appears around 50K miles. Repair cost ~$500
- ☐WHEELS: The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.
Typically appears around 50K miles. Repair cost ~$500
- ☐SUSPENSION: The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: See attached document from complainant
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 5 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram 5500 — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 5
- Recalls
- 5
- Fire reports
- 1
- Crash reports
- 3
- Injury reports
- 0
- Segment avg
- 21
Check a Specific VIN
See recalls for YOUR 2021 Ram 5500