BestCarRank
Ram

2021 Ram 5500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2021 Ram 5500 has 5 owner complaints filed with NHTSA — that's 0.2x the segment average of 21. The most common issue is brakes problems (20% of all complaints), specifically: the wheel studs broke going down the interstate causing the wheels to come off into oncoming traffic. this caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.. There are 5 recalls issued for this model year. ⚠️ 1 fire report filed.

1 fire report 3 crash reports

5

Total Complaints

5

Recalls Issued

/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 5 of 5)

BRAKES

1 complaints
20%
  • The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.
Typical onset: 50K miles Est. repair: $500💥 1 crashes

The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.

— NHTSA complaint filing

Recalls (5)

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS14/10/2021

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Risk: A vehicle fire increases the risk of injury.

Fix: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

Estimated Insurance Cost for 2021 Ram 5500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,687
Full coverage / month
$141
Liability only / year
$611
vs US avg
+1%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$1687

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram 5500 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2021 5500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

BRAKES(~50K mi)
$500
WHEELS(~50K mi)
$500
SUSPENSION(~50K mi)
$500
OTHER(~50K mi)
$500
ELECTRICAL(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 5 owner complaints for this specific year, here's what to check or ask about:

  • BRAKES: The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.

    Typically appears around 50K miles. Repair cost ~$500

  • WHEELS: The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.

    Typically appears around 50K miles. Repair cost ~$500

  • SUSPENSION: The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: See attached document from complainant

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 5 recalls have been completed — free at any Ram dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
5
Recalls
5
Fire reports
1
Crash reports
3
Injury reports
0
Segment avg
21

Check a Specific VIN

See recalls for YOUR 2021 Ram 5500