2020 Ram 5500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2020 Ram 5500 has 11 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is brakes problems (27% of all complaints), specifically: the contact owns a 2020 ram 5500. the contact received notification of nhtsa campaign number: 22v759000 (service brakes, hydraulics). the contact stated that while driving at an undisclosed speed and towing a trailer, while attempting to stop the vehicle, the contact noticed that the vehicle failed . ⚠️ 1 fire report filed.

1 fire report 3 crash reports 12 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

BRAKES

3 complaints

27%

• The contact owns a 2020 Ram 5500. The contact received notification of NHTSA Campaign Number: 22V759000 (Service Brakes, Hydraulics). The contact stated that while driving at an undisclosed speed and towing a trailer, while attempting to stop the vehicle, the contact noticed that the vehicle failed
• The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed during a heavy crosswind, the electronic stabilization system warning light illuminated, indicating that the system had deactivated. The vehicle was not taken to the dealer or an independent mechanic. The
• I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The contact owns a 2020 Ram 5500. The contact received notification of NHTSA Campaign Number: 22V759000 (Service Brakes, Hydraulics). The contact stated that while driving at an undisclosed speed and towing a trailer, while attempting to stop the vehicle, the contact noticed that the vehicle failed ”

— NHTSA complaint filing

SEATS/RESTRAINTS

2 complaints

18%

• The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the
• The contact owns a 2020 Ram 5500. The contact stated that while driving and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the seat belt was inspected

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the”

— NHTSA complaint filing

OTHER

1 complaints

• 2020 DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO Y26 STUDS SAFETY RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM THIS RECALL. THE CONSUMER STATED THE VEHICLE HAD AN EXHAUST FIRE. THE VEHICLE SMOKED FOR 20 MINUTES. * (RECALL RELATED INCIDENT) TS

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“2020 DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO Y26 STUDS SAFETY RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM THIS RECALL. THE CONSUMER STATED THE VEHICLE HAD AN EXHAUST FIRE. THE VEHICLE SMOKED FOR 20 MINUTES. * (RECALL RELATED INCIDENT) TS”

— NHTSA complaint filing

TRANSMISSION

1 complaints

• While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is going down a steep grad

Typical onset: 50K miles Est. repair: $500

“While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is going down a steep grad”

— NHTSA complaint filing

WHEELS

1 complaints

• The contact owns a 2020 Ram 5500. The contact stated that while driving at 20-25 MPH, the dual wheel tires detached from the vehicle and struck another vehicle. On another occasion while driving 60 MPH, the tires detached. There was no warning lights illuminated. The vehicle was taken to the local d

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Ram 5500. The contact stated that while driving at 20-25 MPH, the dual wheel tires detached from the vehicle and struck another vehicle. On another occasion while driving 60 MPH, the tires detached. There was no warning lights illuminated. The vehicle was taken to the local d”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

WHEELS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 11 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: The contact owns a 2020 Ram 5500. The contact received notification of NHTSA Campaign Number: 22V759000 (Service Brakes, Hydraulics). The contact stated that while driving at an undisclosed speed and towing a trailer, while attempting to stop the vehicle, the contact noticed that the vehicle failed
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: 2020 DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO Y26 STUDS SAFETY RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM THIS RECALL. THE CONSUMER STATED THE VEHICLE HAD AN EXHAUST FIRE. THE VEHICLE SMOKED FOR 20 MINUTES. * (RECALL RELATED INCIDENT) TS
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is going down a steep grad
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)