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Ram

2014 Ram 5500

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2014 Ram 5500 has 21 owner complaints filed with NHTSA — that's 1.0x the segment average of 21. The most common issue is engine problems (19% of all complaints), specifically: tl* the contact owns a 2014 dodge ram 5500. the contact received notification of nhtsa campaign numbers: 13v527000 (steering) and 14v635000 (engine and engine cooling, fuel system, diesel); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceede. There are 10 recalls issued for this model year. ⚠️ 5 fire reports filed.

5 fire reports 2 crash reports 1 injury

21

Total Complaints

10

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

ENGINE

4 complaints
19%
  • TL* THE CONTACT OWNS A 2014 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDE
  • TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED ON ITS OWN DUE TO THE DIESEL REGENERATION FILTER AND A WARNING MESSAGE APPEARED, WHICH WARNED OF GOING INTO LIMP MODE. THE VEHICLE WAS TAKEN TO THE DEALER (SOLOMON CHRYSLER JEEP DODGE LOCATED AT 409 NATIONAL PIKE W,
  • MAY 30, 2017 MY 2014 RAM 5500 DIESEL DUMP TRUCK HAD A FIRE UNDER THE HOOD. THERE WAS EXTENSIVE DAMAGE/MELTING FROM THE FIRE. I PURCHASED THE VEHICLE NEW IN APRIL OF 2015 AND IT WAS 'JUST OUT OF WARRANTY" AT JUST OVER 37,000 MILES ON IT. THE SOURCE OF THE DAMAGE WAS DETERMINED TO BE THE DENSO INTERN
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

TL* THE CONTACT OWNS A 2014 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDE

— NHTSA complaint filing

When Problems Appear on the 2014 Ram 5500

Based on 14 owner complaints that included an odometer reading. Median mileage at time of complaint: 90K miles. Most complaints cluster in the 30-60K miles range.

Overall complaint distribution by mileage
0-30K
2
30-60K
4
60-100K
1
100-150K
3
150-200K
2
200K+
2

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (10)

ELECTRICAL SYSTEM:WIRING17/05/2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Estimated Insurance Cost for 2014 Ram 5500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,478
Full coverage / month
$123
Liability only / year
$611
vs US avg
-12%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1478

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram 5500 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2014 5500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ENGINE(~50K mi)
$500
STEERING(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 21 owner complaints for this specific year, here's what to check or ask about:

  • ENGINE: TL* THE CONTACT OWNS A 2014 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDE

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: TL* THE CONTACT OWNS A 2014 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDE

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE. IN ADDITION, THE GEAR SELECTION DISPLAY BACK LIGHT CHANGED FROM WHITE TO YELLOW. WHEN THIS OCCURRED, THE VEHCILE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEA

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: TL* THE CONTACT OWNS A 2014 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDE

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 10 recalls have been completed — free at any Ram dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
21
Recalls
10
Fire reports
5
Crash reports
2
Injury reports
1
Segment avg
21

Check a Specific VIN

See recalls for YOUR 2014 Ram 5500