2019 Ram 5500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2019 Ram 5500 has 12 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is fuel system problems (42% of all complaints), specifically: high pressure fuel pump went out contaminating the whole fuel system with metal fragements. truck derated to 5mph. sat at dealership for over 3 months dealer was not able to correct problem.. ⚠️ 1 fire report filed.

1 fire report 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

FUEL SYSTEM

5 complaints

42%

• HIGH PRESSURE FUEL PUMP WENT OUT CONTAMINATING THE WHOLE FUEL SYSTEM WITH METAL FRAGEMENTS. TRUCK DERATED TO 5MPH. SAT AT DEALERSHIP FOR OVER 3 MONTHS DEALER WAS NOT ABLE TO CORRECT PROBLEM.
• There is a safety recall on my 2019 Ram 5500 rollback tow truck. The recall number is Y78. On November 17 My truck unexpectedly stopped working on highway M33 in rose city Michigan. I discovered there was a recall on the vehicle for a premature fuel system failure. I called the FCA they told me to t
• The contact owns a 2019 Ram 5500. The contact received notification of NHTSA Campaign Numbers: 22V759000 (Service Brakes, Hydraulic) and 21V880000 (Fuel System, Diesel) however, parts to do the recall repairs were unavailable. The dealer was made aware of the issue and the contact was informed there

Typical onset: 50K miles Est. repair: $500

“HIGH PRESSURE FUEL PUMP WENT OUT CONTAMINATING THE WHOLE FUEL SYSTEM WITH METAL FRAGEMENTS. TRUCK DERATED TO 5MPH. SAT AT DEALERSHIP FOR OVER 3 MONTHS DEALER WAS NOT ABLE TO CORRECT PROBLEM.”

— NHTSA complaint filing

BRAKES

2 complaints

17%

• TL* THE CONTACT OWNS A 2019 RAM 5500. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED WHILE DRIVING ON WET SURFACES, THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE FROM SIDE TO SIDE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON DRY PAVEMENT HOWEVER, THE VEHICLE WAS MORE CONT
• The contact owns a 2019 Ram 5500. The contact received notification of NHTSA Campaign Numbers: 22V759000 (Service Brakes, Hydraulic) and 21V880000 (Fuel System, Diesel) however, parts to do the recall repairs were unavailable. The dealer was made aware of the issue and the contact was informed there

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2019 RAM 5500. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED WHILE DRIVING ON WET SURFACES, THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE FROM SIDE TO SIDE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON DRY PAVEMENT HOWEVER, THE VEHICLE WAS MORE CONT”

— NHTSA complaint filing

ENGINE

2 complaints

17%

• The contact's husband owns a 2019 Ram 5500. While her husband was driving 45 mph, he heard an abnormal sound coming from the engine as the check engine warning light illuminated. The vehicle stalled while depressing the accelerator pedal. Her husband pulled over to the side of the road and upon insp
• I would like to report a major safety concern with the push button start system and programming on the 2019 and up 5500 cab and chassis with the 6.7 Cummins. On November 29th we had a 2019 Ram 5500 that went in the ditch and ended up on its side because of soft ground. It was laid fully on the pass

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“The contact's husband owns a 2019 Ram 5500. While her husband was driving 45 mph, he heard an abnormal sound coming from the engine as the check engine warning light illuminated. The vehicle stalled while depressing the accelerator pedal. Her husband pulled over to the side of the road and upon insp”

— NHTSA complaint filing

TRANSMISSION

1 complaints

• The transfer case shifted itself into neutral while driving on the highway. It wouldn't go into any other gears and it lost all functionality. I wasn't under load and had been maintaining a set 65 mph. There was no warning the RPMs just redlined. I set the vehicle into what registered as park and w

Typical onset: 50K miles Est. repair: $500

“The transfer case shifted itself into neutral while driving on the highway. It wouldn't go into any other gears and it lost all functionality. I wasn't under load and had been maintaining a set 65 mph. There was no warning the RPMs just redlined. I set the vehicle into what registered as park and w”

— NHTSA complaint filing

TIRES

1 complaints

• The contact owns a 2019 Ram 5500. The contact stated that while one of his drivers was driving at an undisclosed speed, the tire tread detached and began to roll down the highway. The driver pulled over to the side of the road. There was no warning light illuminated. There was no injury sustained; h

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2019 Ram 5500. The contact stated that while one of his drivers was driving at an undisclosed speed, the tire tread detached and began to roll down the highway. The driver pulled over to the side of the road. There was no warning light illuminated. There was no injury sustained; h”

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

TIRES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 12 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: HIGH PRESSURE FUEL PUMP WENT OUT CONTAMINATING THE WHOLE FUEL SYSTEM WITH METAL FRAGEMENTS. TRUCK DERATED TO 5MPH. SAT AT DEALERSHIP FOR OVER 3 MONTHS DEALER WAS NOT ABLE TO CORRECT PROBLEM.
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: TL* THE CONTACT OWNS A 2019 RAM 5500. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED WHILE DRIVING ON WET SURFACES, THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE FROM SIDE TO SIDE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON DRY PAVEMENT HOWEVER, THE VEHICLE WAS MORE CONT
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: The contact's husband owns a 2019 Ram 5500. While her husband was driving 45 mph, he heard an abnormal sound coming from the engine as the check engine warning light illuminated. The vehicle stalled while depressing the accelerator pedal. Her husband pulled over to the side of the road and upon insp
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: The transfer case shifted itself into neutral while driving on the highway. It wouldn't go into any other gears and it lost all functionality. I wasn't under load and had been maintaining a set 65 mph. There was no warning the RPMs just redlined. I set the vehicle into what registered as park and w
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)