
2019 Ram 5500
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Ram 5500 has 12 owner complaints filed with NHTSA — that's 0.6x the segment average of 21. The most common issue is fuel system problems (42% of all complaints), specifically: high pressure fuel pump went out contaminating the whole fuel system with metal fragements. truck derated to 5mph. sat at dealership for over 3 months dealer was not able to correct problem.. There are 10 recalls issued for this model year. ⚠️ 1 fire report filed.
12
Total Complaints
10
Recalls Issued
—/5
Safety Stars
0.6x
vs Segment Avg
Known Problems(top 5 of 6)
FUEL SYSTEM
5 complaints- • HIGH PRESSURE FUEL PUMP WENT OUT CONTAMINATING THE WHOLE FUEL SYSTEM WITH METAL FRAGEMENTS. TRUCK DERATED TO 5MPH. SAT AT DEALERSHIP FOR OVER 3 MONTHS DEALER WAS NOT ABLE TO CORRECT PROBLEM.
- • There is a safety recall on my 2019 Ram 5500 rollback tow truck. The recall number is Y78. On November 17 My truck unexpectedly stopped working on highway M33 in rose city Michigan. I discovered there was a recall on the vehicle for a premature fuel system failure. I called the FCA they told me to t
- • The contact owns a 2019 Ram 5500. The contact received notification of NHTSA Campaign Numbers: 22V759000 (Service Brakes, Hydraulic) and 21V880000 (Fuel System, Diesel) however, parts to do the recall repairs were unavailable. The dealer was made aware of the issue and the contact was informed there
“HIGH PRESSURE FUEL PUMP WENT OUT CONTAMINATING THE WHOLE FUEL SYSTEM WITH METAL FRAGEMENTS. TRUCK DERATED TO 5MPH. SAT AT DEALERSHIP FOR OVER 3 MONTHS DEALER WAS NOT ABLE TO CORRECT PROBLEM.”
— NHTSA complaint filing
Recalls (10)
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Fix: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Estimated Insurance Cost for 2019 Ram 5500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram 5500 Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
These are the terms for a new Ram. If you're buying a used 2019 5500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 12 owner complaints for this specific year, here's what to check or ask about:
- ☐FUEL SYSTEM: HIGH PRESSURE FUEL PUMP WENT OUT CONTAMINATING THE WHOLE FUEL SYSTEM WITH METAL FRAGEMENTS. TRUCK DERATED TO 5MPH. SAT AT DEALERSHIP FOR OVER 3 MONTHS DEALER WAS NOT ABLE TO CORRECT PROBLEM.
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: TL* THE CONTACT OWNS A 2019 RAM 5500. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED WHILE DRIVING ON WET SURFACES, THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE FROM SIDE TO SIDE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON DRY PAVEMENT HOWEVER, THE VEHICLE WAS MORE CONT
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: The contact's husband owns a 2019 Ram 5500. While her husband was driving 45 mph, he heard an abnormal sound coming from the engine as the check engine warning light illuminated. The vehicle stalled while depressing the accelerator pedal. Her husband pulled over to the side of the road and upon insp
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: The transfer case shifted itself into neutral while driving on the highway. It wouldn't go into any other gears and it lost all functionality. I wasn't under load and had been maintaining a set 65 mph. There was no warning the RPMs just redlined. I set the vehicle into what registered as park and w
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 10 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram 5500 — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 12
- Recalls
- 10
- Fire reports
- 1
- Crash reports
- 0
- Injury reports
- 2
- Segment avg
- 21
Check a Specific VIN
See recalls for YOUR 2019 Ram 5500