2021 Nissan MURANO

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2021 Nissan MURANO has 21 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is driver assist/cameras problems (33% of all complaints), specifically: as i was driving up a parking garage ramp, about 1/2 way up the ramp, the vehicle slammed on the breaks like a front end collision was imminent. there were no cars in front of me, and i wasn't close to any required turns in the parking garage. if someone was driving too close, they would have rear.

3 crash reports

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

7 complaints

33%

• As I was driving up a parking garage ramp, about 1/2 way up the ramp, the vehicle slammed on the breaks like a front end collision was imminent. There were no cars in front of me, and I wasn't close to any required turns in the parking garage. If someone was driving too close, they would have rear
• Back up system sensors alarms when nothing is behind vehicle and sometimes does not alarm when there is something behind me. I bought the car 5/31/2023 the problem started right away, I took my car to the dealership for repair on 6/7/2023 for the first time. They were unable to reproduce the issue,
• The contact owns a 2021 Nissan Murano. The contact stated while her mother was driving at 6 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle failed to come to a complete stop, after which the vehicle lost power. As a result, the Forward Collision Avo

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“As I was driving up a parking garage ramp, about 1/2 way up the ramp, the vehicle slammed on the breaks like a front end collision was imminent. There were no cars in front of me, and I wasn't close to any required turns in the parking garage. If someone was driving too close, they would have rear”

— NHTSA complaint filing

SPEED CONTROL

4 complaints

19%

• A specific cruise control feature of the 2021 Nissan Murano, in my opinion, is dangerous to operate and may or may have already caused a serious injury/accident. I have brought this concern to the people at the Dealership in Tucson, AZ on several occasions. I have also contact the Nissan North Ameri
• The problem we have with the Murano is the cruise control. We live in a mountainous area and the issue we have is the cruise control will not maintain our speed when going downhill. It wasn't until we had bought the car that we learned that because the vehicle is equipped with a CV transmission that
• The cruise will not maintain the set speed when going downhill. This does not have to be a steep hill. Any downward slope with cause the speed to increase until I hit the brake pedal. It has gotten up to 13 miles over before I hit the brake. I owned a 2018 Murano and it did not do this. I've also ow

Typical onset: 50K miles Est. repair: $500

“A specific cruise control feature of the 2021 Nissan Murano, in my opinion, is dangerous to operate and may or may have already caused a serious injury/accident. I have brought this concern to the people at the Dealership in Tucson, AZ on several occasions. I have also contact the Nissan North Ameri”

— NHTSA complaint filing

OTHER

4 complaints

19%

• Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.
• I’m not sure what this problem may be but I was at the traffic light with my foot on the brake and the car just accelerated by itself which was very frightening to my and my grandkids I had to pump the brakes twice before it almost ran into the car in front of me. So the engine rises also when this
• I am reporting a safety concern involving a 2021 Nissan Murano Platinum with approximately 45,000 miles. The vehicle experienced water intrusion into the cabin due to a failure in the panoramic sunroof drainage system. A Nissan dealership diagnosed that water was leaking from the sunroof channels a

Typical onset: 50K miles Est. repair: $500

“Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.”

— NHTSA complaint filing

VISIBILITY

1 complaints

• The contact rented a 2021 Nissan Murano. The contact stated that after entering the vehicle, the rear windshield suddenly shattered. The contact indicated that during the failure, no object had struck the windshield to cause it to shatter. The manufacturer was notified but vehicle was a rental and w

Typical onset: 50K miles Est. repair: $500

“The contact rented a 2021 Nissan Murano. The contact stated that after entering the vehicle, the rear windshield suddenly shattered. The contact indicated that during the failure, no object had struck the windshield to cause it to shatter. The manufacturer was notified but vehicle was a rental and w”

— NHTSA complaint filing

ELECTRICAL

1 complaints

• Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

OTHER(~50K mi)

$500

VISIBILITY(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 21 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: As I was driving up a parking garage ramp, about 1/2 way up the ramp, the vehicle slammed on the breaks like a front end collision was imminent. There were no cars in front of me, and I wasn't close to any required turns in the parking garage. If someone was driving too close, they would have rear
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: A specific cruise control feature of the 2021 Nissan Murano, in my opinion, is dangerous to operate and may or may have already caused a serious injury/accident. I have brought this concern to the people at the Dealership in Tucson, AZ on several occasions. I have also contact the Nissan North Ameri
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: The contact rented a 2021 Nissan Murano. The contact stated that after entering the vehicle, the rear windshield suddenly shattered. The contact indicated that during the failure, no object had struck the windshield to cause it to shatter. The manufacturer was notified but vehicle was a rental and w
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)