2015 Nissan MURANO

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2015 Nissan MURANO has 266 owner complaints filed with NHTSA — that's 3.3x the segment average of 80. The most common issue is transmission problems (20% of all complaints), specifically: when overriding intelligent cruise control to pass a car, occasionally the xtronic cvt transmission appears to go into neutral, rpm increases rapidly and car doesn't speed up. most occasions have been traveling on incline. when transmission re-engages it jerks sometimes very hard. on one instance t. ⚠️ 6 fire reports filed.

6 fire reports 7 crash reports 7 injuries

266

Total Complaints

Recalls Issued

—/5

Safety Stars

3.3x

vs Segment Avg

Known Problems

TRANSMISSION

52 complaints

20%

• WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE T
• STARTED ABOUT 1 1/2 WEEKS AGO (APPROX 2900 MILES ON THE ODOMETER), FIRST TIME WASNT EXPECTING IT AND HOPED IT WAS JUST A FLUKE, 2ND TIME IT HAPPENED EARLY MY DAUGHTERS WERE WITH ME AND ASKED WHAT WAS WRONG WITH THE CAR WHEN IT HAPPENED, AND THEN AGAIN THE OTHER MORNING AT THE END OF MY 45 MIN RIDE I
• DIFFICULTY WITH GEAR SHIFT MOVING OUT OF PARK INTO DRIVE, NEUTRAL OR REVERSE. PROBLEM OCCURS WITH COLD ENGINE AND WARM ENGINE, ALWAYS FROM STATIONARY POSITION. MAKES A LOW SOUNDING CLUNK AFTER FINALLY MOVING INTO GEAR. RESISTANCE OF GEAR SHIFT TO MOVE IS NOT CONSISTENT BUT IS FREQUENT (ABOUT 7 OU

Typical onset: 50K miles Est. repair: $500

“WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE T”

— NHTSA complaint filing

AIR BAGS

36 complaints

14%

• IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS
• PURCHASED A NEW 2015 NISSAN MURANO PLATINUM AT END OF MAY. NOTICED RIGHT AWAY WHEN MY 95 POUND SON WOULD SIT IN FRONT PASSENGER SEAT, THE 'PASSENGER AIRBAG DEACTIVATED' LIGHT WOULD COME ON AND STAY ON. WE INQUIRED WITH OUR LOCAL DEALER AND THEY SAID EVERYTHING WAS CHECKED OUT AND OPERATING CORRECT
• VEHICLE WARNING LIGHT INDICATES THAT THE PASSENGER AIR BAG IS OFF WITH AN ADULT IN THE SEAT. PASSENGER MUST MOVE AROUND IN THE SEAT TO FIND A SPOT THAT TURNS THE WARNING LIGHT OFF. SOMETIMES THE PASSENGER MUST LEAVE THE VEHICLE AND RE-ENTER THE SEAT TO GET THE LIGHT OFF. EVEN WHEN THE LIGHT GOES OUT

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS ”

— NHTSA complaint filing

OTHER

30 complaints

11%

• NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE
• THE BRAKE AND GAS PEDDLE ARE FAR TOO CLOSE TOGETHER CAUSING THE FOOT TO HAVE A PROBLEM TRANSFERRING FORM THE GAS TO BRAKE. THIS HAS CAUSED ME TO ALMOST HAVE SEVERAL ACCIDENTS. THIS IS VERY DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES IN CITY DRIVING AND A FEW TIMES ON HIGHWAY.
• NISSAN CAMPAIGN : PC482 ON 9/92016 TOOK VEHICLE IN TO HAVE ABS ACTUATOR CHECKED. IT WAS WITHIN RANGE FOR RECALL. PART WAS ORDERED. WEEK OF 9/192016, RECEIVED CALL FROM DEALER CENTRAL APPOINTMENTS (SHEEHY NISSAN WALDORF) TELLING ME PART WAS IN AND WAS GIVEN APPT ON 9/23/2016 TO HAVE ABS ACTUATOR

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE”

— NHTSA complaint filing

BRAKES

28 complaints

11%

• TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR R
• TL* THE CONTACT OWNED A 2015 NISSAN MURANO. WHILE ATTEMPTING TO MOVE FROM A STOP LIGHT, THE ABS, COLLISION, AND SWERVE INDICATORS ILLUMINATED. THE CONTACT NOTICED SMOKE FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT PULLED INTO A FUEL STATION AND DISCOVERED THAT THE BRAKES WERE NOT WORKING. WHILE
• TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE ABS AND BRAKE INDICATORS ILLUMINATED WEEKS BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). AFTER HAVING THE VEHICLE REPAIRED AT THE DEALER, THE VEHICLE CAUGHT FIRE IN THE

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports💥 1 crashes

“TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR R”

— NHTSA complaint filing

ELECTRICAL

22 complaints

• PASSENGER SEAT SWITCH THAT CONTROLS AIR BAG WOULD TURN OFF AIRBAG WITH AN ADULT IN THE SEAT . HAD RECALL WORK DONE AT THE DEALER I PURCHASED THE VEHICLE FROM NEW AFTER WORK WAS DONE DASH LIGHT SAY PASSENGER AIR BAG OF WITH NO ONE IN SEAT AND STAYS ON ALL THE TIME . IT DOES GO OUT WITH AN ADULT IN T
• TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE CRUISE CONTROL WAS ACTIVATED, THE CONTACT INCREASED THE SPEED USING THE CRUISE CONTROL SPEED GAUGE; HOWEVER, DUE TO THE VEHICLE'S FORWARD COLLISION AVOIDANCE SYSTEM, IT FAILED TO FUNCTION. ONCE THE FORWARD COLLISION AVOIDANCE SYSTEM WAS DISENGAGED
• TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE KEYLESS IGNITION BUTTON FAILED TO START THE VEHICLE. THE CONTACT STATED THAT THE KEYS WERE NOT IN THE VEHICLE WHEN THE ISSUE OCCURRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“PASSENGER SEAT SWITCH THAT CONTROLS AIR BAG WOULD TURN OFF AIRBAG WITH AN ADULT IN THE SEAT . HAD RECALL WORK DONE AT THE DEALER I PURCHASED THE VEHICLE FROM NEW AFTER WORK WAS DONE DASH LIGHT SAY PASSENGER AIR BAG OF WITH NO ONE IN SEAT AND STAYS ON ALL THE TIME . IT DOES GO OUT WITH AN ADULT IN T”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

AIR BAGS(~50K mi)

$500

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 266 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE T
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR R
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)