2011 Nissan MURANO

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2011 Nissan MURANO has 190 owner complaints filed with NHTSA — that's 2.4x the segment average of 80. The most common issue is brakes problems (21% of all complaints), specifically: while driving the brake light comes on and stay on when i pressed the brakes the car shimmer took car to dealer for repair was told the car was repaired now the brake light is on again while i am todays date sept. 23 . have to make another apointment to check out brake again. *tr.

10 crash reports 2 injuries

190

Total Complaints

Recalls Issued

—/5

Safety Stars

2.4x

vs Segment Avg

Known Problems

BRAKES

39 complaints

21%

• WHILE DRIVING THE BRAKE LIGHT COMES ON AND STAY ON WHEN I PRESSED THE BRAKES THE CAR SHIMMER TOOK CAR TO DEALER FOR REPAIR WAS TOLD THE CAR WAS REPAIRED NOW THE BRAKE LIGHT IS ON AGAIN WHILE I AM TODAYS DATE SEPT. 23 . HAVE TO MAKE ANOTHER APOINTMENT TO CHECK OUT BRAKE AGAIN. *TR
• WHILE DRIVING MY NISSAN MURANO 2011, THE CAR LOST ITS BRAKES WHILE DRIVING ON THE ROAD. I STARTED PUMPING THE BRAKES UNTIL THEY STARTED WORKING, BUT DEFECTIVE. I WENT TO NISSAN CENTER AND THEY TOLD ME THAT THEY HAD TO CHANGE THE MASTER CYLINDER AND HE WASN'T SURPRISED. TOLD ME THAT THIS WAS NOT T
• TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. T

Typical onset: 50K miles Est. repair: $500

“WHILE DRIVING THE BRAKE LIGHT COMES ON AND STAY ON WHEN I PRESSED THE BRAKES THE CAR SHIMMER TOOK CAR TO DEALER FOR REPAIR WAS TOLD THE CAR WAS REPAIRED NOW THE BRAKE LIGHT IS ON AGAIN WHILE I AM TODAYS DATE SEPT. 23 . HAVE TO MAKE ANOTHER APOINTMENT TO CHECK OUT BRAKE AGAIN. *TR”

— NHTSA complaint filing

TRANSMISSION

37 complaints

19%

• AT LOW SPEEDS ON SLIGHT INCLINE WILL NOT ACCELERATE WITH INPUT TO GAS PEDAL RPMS WILL INCREASE VEHICLE WILL NOT RESPOND THEN SUDDENLY DRIVE TRAIN WILL RESPOND AND ENGAGE (A SLIPPING ACTION) VEHICLE WILL SUDDENLY LAUNCH FORWARD WITH A SLIGHT BANG AND BUCKING OF VEHICLE. DEALER HAS HAD VEHICLE CHECKED
• 2011 NISSAN MURANO WITH 66,000 MILES FAILED WHILE DRIVING IN FREEWAY TRAFFIC, IN A CONSTRUCTION ZONE, ON 2/12/2015. THE MODEL IS EQUIPPED WITH CONTINUOUSLY VARIABLE TRANSMISSION (CVT). NISSAN WRITTEN POWERTRAIN COVERAGE PERIOD ON 2011 MODELS IS "60 MONTHS OR 60,000 MILES, WHICHEVER COMES FIRST."
• TRANSMISSION SLIPS OR SHIFTS HARD INTO GEARS. TRANSMISSION HAS ALSO JUST STOPPED WORKING IN THE MIDDLE OF TRAFFIC. GETS WORSE THE WARMER IT IS. SLOWER SPEEDS HAVE THE HARD SHIFTING AND HIGHER SPEEDS IT OFTEN WONT SHIFT TO THE NEXT HIGHER GEAR.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“AT LOW SPEEDS ON SLIGHT INCLINE WILL NOT ACCELERATE WITH INPUT TO GAS PEDAL RPMS WILL INCREASE VEHICLE WILL NOT RESPOND THEN SUDDENLY DRIVE TRAIN WILL RESPOND AND ENGAGE (A SLIPPING ACTION) VEHICLE WILL SUDDENLY LAUNCH FORWARD WITH A SLIGHT BANG AND BUCKING OF VEHICLE. DEALER HAS HAD VEHICLE CHECKED”

— NHTSA complaint filing

OTHER

24 complaints

13%

• I HAVE NOTICED ON NUMEROUS OCCASIONS THIS SUMMER, A CRACKLING SOUND IN LOWER PORTION OF THE FRONT WINDSHIELD. I ACTUALLY REMEMBER HEARING IT LAST SUMMER BUT IT IS NOW MORE AUDIBLE. THE WARM WEATHER MUST BE A FACTOR. I HAVE ALSO EXPERIENCED PROBLEMS WITH MY KEYLESS FOB, IT DOES NOT ALWAYS WORK
• MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEH
• WHILE DRIVING ON THE 202 W FREEWAY DIAMOND LANE ON SUNDAY FEB. 19 2017 A LOUD NOISE SOUNDING LIKE A GUN SHOT IN THE VEHICLE SCARED THE HELL OUT OF ME MY WIFE AND SON. THERE WERE NO CARS IN DIRECTLY IN FRONT OF US OR BEHIND OR ON THE SIDE. NOTHING HIT THE CAR. THE SUNROOF EXPLODED. LUCKY NO-ONE W

Typical onset: 50K miles Est. repair: $500

“I HAVE NOTICED ON NUMEROUS OCCASIONS THIS SUMMER, A CRACKLING SOUND IN LOWER PORTION OF THE FRONT WINDSHIELD. I ACTUALLY REMEMBER HEARING IT LAST SUMMER BUT IT IS NOW MORE AUDIBLE. THE WARM WEATHER MUST BE A FACTOR. I HAVE ALSO EXPERIENCED PROBLEMS WITH MY KEYLESS FOB, IT DOES NOT ALWAYS WORK”

— NHTSA complaint filing

VISIBILITY

15 complaints

• TRAVELLING @ 70 MPH WHEN SUNROOF EXPLODED. LIGHT RAIN, NO NEARBY TRAFFIC, NO OVERPASS. FORTUNATE TO PULL OVER WITHOUT AN ACCIDENT. *TR
• DRIVING APPX. 30MPH ON OPEN ASPHALT ROAD, NO CARS AHEAD OF ME, NO CARS BEHIND ME WHEN HEARD LOUD EXPLOSION, SIMILAR TO SHOT GUN BLAST. WHEN LOCATED TROUBLE FOUND THE MOON ROOF HAD EXPLODED. APPEARED TO BE AN UPWARD EXPLOSION. CAR TAKEN TO NISSAN DEALER FOR REPAIRS. DAMAGE WAS NOT CAUSED FROM A
• TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE SUNROOF SHATTERED WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS

Typical onset: 50K miles Est. repair: $500

“TRAVELLING @ 70 MPH WHEN SUNROOF EXPLODED. LIGHT RAIN, NO NEARBY TRAFFIC, NO OVERPASS. FORTUNATE TO PULL OVER WITHOUT AN ACCIDENT. *TR”

— NHTSA complaint filing

AIR BAGS

14 complaints

• ON FRIDAY APRIL 27, 2012 I WAS IN ALBUQUERQUE PROCEEDING EAST IN THE PASSING LANE OF CENTRAL AVENUE SE, GOING 20 MPH. A BLACK CAMERO, PROCEEDING NORTH ON JEFFERSON ST NE, RAN A STOP SIGN, SPED INTO THE INTERSECTION AND COLLIDED WITH THE FRONT OF MY 2011 NISSAN MURANO. WHEN THIS HAPPENED NOT ONE AI
• WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. M
• TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND CAUSED THE FRONT PASSENGER SEAT CLASSIFICATION SYSTEM TO FAIL. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG SYSTEM WOULD DEACTIVATE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE W

Typical onset: 50K miles Est. repair: $500💥 7 crashes

“ON FRIDAY APRIL 27, 2012 I WAS IN ALBUQUERQUE PROCEEDING EAST IN THE PASSING LANE OF CENTRAL AVENUE SE, GOING 20 MPH. A BLACK CAMERO, PROCEEDING NORTH ON JEFFERSON ST NE, RAN A STOP SIGN, SPED INTO THE INTERSECTION AND COLLIDED WITH THE FRONT OF MY 2011 NISSAN MURANO. WHEN THIS HAPPENED NOT ONE AI”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

VISIBILITY(~50K mi)

$500

AIR BAGS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 190 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: WHILE DRIVING THE BRAKE LIGHT COMES ON AND STAY ON WHEN I PRESSED THE BRAKES THE CAR SHIMMER TOOK CAR TO DEALER FOR REPAIR WAS TOLD THE CAR WAS REPAIRED NOW THE BRAKE LIGHT IS ON AGAIN WHILE I AM TODAYS DATE SEPT. 23 . HAVE TO MAKE ANOTHER APOINTMENT TO CHECK OUT BRAKE AGAIN. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: AT LOW SPEEDS ON SLIGHT INCLINE WILL NOT ACCELERATE WITH INPUT TO GAS PEDAL RPMS WILL INCREASE VEHICLE WILL NOT RESPOND THEN SUDDENLY DRIVE TRAIN WILL RESPOND AND ENGAGE (A SLIPPING ACTION) VEHICLE WILL SUDDENLY LAUNCH FORWARD WITH A SLIGHT BANG AND BUCKING OF VEHICLE. DEALER HAS HAD VEHICLE CHECKED
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I HAVE NOTICED ON NUMEROUS OCCASIONS THIS SUMMER, A CRACKLING SOUND IN LOWER PORTION OF THE FRONT WINDSHIELD. I ACTUALLY REMEMBER HEARING IT LAST SUMMER BUT IT IS NOW MORE AUDIBLE. THE WARM WEATHER MUST BE A FACTOR. I HAVE ALSO EXPERIENCED PROBLEMS WITH MY KEYLESS FOB, IT DOES NOT ALWAYS WORK
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: TRAVELLING @ 70 MPH WHEN SUNROOF EXPLODED. LIGHT RAIN, NO NEARBY TRAFFIC, NO OVERPASS. FORTUNATE TO PULL OVER WITHOUT AN ACCIDENT. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)