2017 Nissan MURANO

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2017 Nissan MURANO has 155 owner complaints filed with NHTSA — that's 1.9x the segment average of 80. The most common issue is other problems (18% of all complaints), specifically: high pitch noise coming from wheel well with engine off or on. no indicator light showing issue. opened and closed all doors did not stop. could not determine when or why noise was occurring. after driving to dealer the high pitch whistle stopped. dealer could not detect reason.. ⚠️ 4 fire reports filed.

4 fire reports 7 crash reports 9 injuries

155

Total Complaints

Recalls Issued

—/5

Safety Stars

1.9x

vs Segment Avg

Known Problems

OTHER

28 complaints

18%

• HIGH PITCH NOISE COMING FROM WHEEL WELL WITH ENGINE OFF OR ON. NO INDICATOR LIGHT SHOWING ISSUE. OPENED AND CLOSED ALL DOORS DID NOT STOP. COULD NOT DETERMINE WHEN OR WHY NOISE WAS OCCURRING. AFTER DRIVING TO DEALER THE HIGH PITCH WHISTLE STOPPED. DEALER COULD NOT DETECT REASON.
• WHILE SITTING IN TRAFFIC, GOING LESS THAN 10 MILES PER HOUR, ON US ROUTE 60 IN MESA, AZ, THE SUNROOF SPONTANEOUSLY SHATTERED. THE WEATHER WAS CLEAR, SUNNY AND COLD (HIGH 30'S FAHRENHEIT) AND I WAS NOT UNDER AN OVERPASS.
• WHILE ON A RECENT ROAD TRIP DURING DRY CONDITIONS. WE HAVE STARTED RECEIVING A POP UP MESSAGE RELATING TO THE FORWARD EMERGENCY BRAKING SYSTEM ON OUR DISPLAY - FRONT RADAR OBSTRUCTION. THIS HAS NOT AFFECTED BRAKING TO OUR KNOWLEDGE AND FOLLOWING THE RESET STEPS IN THE OWNERS MANUAL DID NOTHING.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“HIGH PITCH NOISE COMING FROM WHEEL WELL WITH ENGINE OFF OR ON. NO INDICATOR LIGHT SHOWING ISSUE. OPENED AND CLOSED ALL DOORS DID NOT STOP. COULD NOT DETERMINE WHEN OR WHY NOISE WAS OCCURRING. AFTER DRIVING TO DEALER THE HIGH PITCH WHISTLE STOPPED. DEALER COULD NOT DETECT REASON.”

— NHTSA complaint filing

SPEED CONTROL

19 complaints

12%

• THE CAMERA ON THE FRONT OF MY VEHICLE HAD TO BE REPLACED BECAUSE IT WAS DAMAGED BY SOMETHING OFF THE ROAD CRACKING THE LENSES AND, AS A RESULT, CAUSING MY CRUISE CONTROL NOT TO FUNCTION PROPERLY AS WELL. I COULD NOT USE MY DRIVING SAFETY CONTROLS THAT CONTROLLED DISTANCES BETWEEN VEHICLES ALSO. THIS
• MY VEHICLE HAD A WARNING LIGHT COME ON STATING "FRONT COLLISION AVOIDANCE UNAVAILABLE". IT WOULD SHUT OFF THE CRUISE CONTROL. TOOK IT INTO THE DEALER. THEY SAID THE VEHICLE OPERATED AS DESIGNED. TOOK IT BACK IN SEVERAL WEEKS LATER DEMANDING THEY FIX THE PROBLEM. TOOK A TEST DRIVE WITH THE TECHNICIAN
• CONTINUALLY GETTING ERROR MESSAGE SAYING "UNAVAILABLE FRONT RADAR OBSTRUCTION". TOOK TO DEALER AND THEY SAID IT WAS FINE AFTER CLEARING THE CODE. DROVE AWAY FROM DEALER AND IT DID IT AGAIN. TOOK IT BACK AND THEY NOW SAY NISSAN IS "ENGINEERING" THE PROBLEM AND DON'T RECOMMEND A FIX. TOOK IT ON THE HI

Typical onset: 50K miles Est. repair: $500

“THE CAMERA ON THE FRONT OF MY VEHICLE HAD TO BE REPLACED BECAUSE IT WAS DAMAGED BY SOMETHING OFF THE ROAD CRACKING THE LENSES AND, AS A RESULT, CAUSING MY CRUISE CONTROL NOT TO FUNCTION PROPERLY AS WELL. I COULD NOT USE MY DRIVING SAFETY CONTROLS THAT CONTROLLED DISTANCES BETWEEN VEHICLES ALSO. THIS”

— NHTSA complaint filing

ELECTRICAL

17 complaints

11%

• MY VEHICLE HAD A WARNING LIGHT COME ON STATING "FRONT COLLISION AVOIDANCE UNAVAILABLE". IT WOULD SHUT OFF THE CRUISE CONTROL. TOOK IT INTO THE DEALER. THEY SAID THE VEHICLE OPERATED AS DESIGNED. TOOK IT BACK IN SEVERAL WEEKS LATER DEMANDING THEY FIX THE PROBLEM. TOOK A TEST DRIVE WITH THE TECHNICIAN
• ANTI LOCK BRAKE PUMP CAN LEAK BREAK FLUID ONTO CIRCUIT BOARD CAUSING AN ELECTRICAL SHORT AND CAUSE A FIRE RISK. NISSAN RECOMMENDS PARKING VEHICLES (IN MY CASE A MURANO PLATINUM 2017) OUTSIDE. IF DRIVERS SEE ANTI-LOCK BRAKE WARNING FOR MORE THAN 10 SEC AFTER ENGINE START, DO NOT DRIVE VEHICLE. PROB
• I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 1 crashes

“MY VEHICLE HAD A WARNING LIGHT COME ON STATING "FRONT COLLISION AVOIDANCE UNAVAILABLE". IT WOULD SHUT OFF THE CRUISE CONTROL. TOOK IT INTO THE DEALER. THEY SAID THE VEHICLE OPERATED AS DESIGNED. TOOK IT BACK IN SEVERAL WEEKS LATER DEMANDING THEY FIX THE PROBLEM. TOOK A TEST DRIVE WITH THE TECHNICIAN”

— NHTSA complaint filing

TRANSMISSION

14 complaints

• IN 9000 MILES, I'VE HAD THIS OCCUR 3 TIMES. IMMEDIATELY AFTER TURNING - STRAIGHTENING OUT, ACCELERATION WILL NOT KICK IN. I SEE THE RPMS GOING UP AS I AM HITTING THE GAS, BUT THE VEHICLE IS NOT GETTING ANY POWER TO THE WHEELS - I WAS ACTUALLY SLOWING DOWN FROM MY TURN INERTIA. I HAD MY CAR UP
• TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE RPMS INCREASED; HOWEVER, THE VEHICLE FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GIRARD NISSAN, 425 GOLD STAR HWY, GROTON, CT 06340)
• WHEN MAKING SHARP TURN (LEFT OR RIGHT) INTO FAST MOVING TRAFFIC AND DRIVING STRAIGHT AFTER THE TURN, WHILE PUSHING ACCELERATOR PEDAL HARD, THE RPM WILL GO UP HIGH BUT THE SPEED WILL NOT (IT WILL INCREASE VERY SLOWLY). THE RPM WOULD STAY HIGH (5000 TO 6000) THERE WILL BE LOTS OF NOISE FROM THE DRIVE

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“IN 9000 MILES, I'VE HAD THIS OCCUR 3 TIMES. IMMEDIATELY AFTER TURNING - STRAIGHTENING OUT, ACCELERATION WILL NOT KICK IN. I SEE THE RPMS GOING UP AS I AM HITTING THE GAS, BUT THE VEHICLE IS NOT GETTING ANY POWER TO THE WHEELS - I WAS ACTUALLY SLOWING DOWN FROM MY TURN INERTIA. I HAD MY CAR UP”

— NHTSA complaint filing

BRAKES

13 complaints

• TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE BRAKES HAD COMPLETELY FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CON
• WHILE DRIVING ABOUT 15 - 20 MPH ON A CITY STREET, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED FOR NO APPARENT REASON. THERE WAS A 3 BEEP WARNING THEN THE CAR STOPPED ABRUPTLY. THE DEALER, CENTRAL AVENUE NISSAN IN YONKERS, NY. CHECKED THE SYSTEM AND RECEIVED CODE C1B55 (ELSEWHERE IN THE REPORT C
• MY CAR HAS A FRONT EMERGENCY BRAKING SYSTEM. THE SENSOR FOR THIS SYSTEM IS LOCATED AT THE FRONT OF THE CAR, UNDERNEATH ONE OF THE HEAD LIGHTS. THE SENSOR DETECTS WHEN A VEHICLE IN FRONT OF YOU HAS STOPPED. AS YOU GET CLOSER TO THE VEHICLE, IF YOU DO NOT STOP, THE CAR WILL SOUND A 3-BEEP ALERT NOTIFY

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE BRAKES HAD COMPLETELY FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CON”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 155 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: HIGH PITCH NOISE COMING FROM WHEEL WELL WITH ENGINE OFF OR ON. NO INDICATOR LIGHT SHOWING ISSUE. OPENED AND CLOSED ALL DOORS DID NOT STOP. COULD NOT DETERMINE WHEN OR WHY NOISE WAS OCCURRING. AFTER DRIVING TO DEALER THE HIGH PITCH WHISTLE STOPPED. DEALER COULD NOT DETECT REASON.
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: THE CAMERA ON THE FRONT OF MY VEHICLE HAD TO BE REPLACED BECAUSE IT WAS DAMAGED BY SOMETHING OFF THE ROAD CRACKING THE LENSES AND, AS A RESULT, CAUSING MY CRUISE CONTROL NOT TO FUNCTION PROPERLY AS WELL. I COULD NOT USE MY DRIVING SAFETY CONTROLS THAT CONTROLLED DISTANCES BETWEEN VEHICLES ALSO. THIS
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: MY VEHICLE HAD A WARNING LIGHT COME ON STATING "FRONT COLLISION AVOIDANCE UNAVAILABLE". IT WOULD SHUT OFF THE CRUISE CONTROL. TOOK IT INTO THE DEALER. THEY SAID THE VEHICLE OPERATED AS DESIGNED. TOOK IT BACK IN SEVERAL WEEKS LATER DEMANDING THEY FIX THE PROBLEM. TOOK A TEST DRIVE WITH THE TECHNICIAN
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: IN 9000 MILES, I'VE HAD THIS OCCUR 3 TIMES. IMMEDIATELY AFTER TURNING - STRAIGHTENING OUT, ACCELERATION WILL NOT KICK IN. I SEE THE RPMS GOING UP AS I AM HITTING THE GAS, BUT THE VEHICLE IS NOT GETTING ANY POWER TO THE WHEELS - I WAS ACTUALLY SLOWING DOWN FROM MY TURN INERTIA. I HAD MY CAR UP
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)