
2020 Nissan MURANO
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Nissan MURANO has 62 owner complaints filed with NHTSA — that's 0.4x the segment average of 141. The most common issue is driver assist/cameras problems (24% of all complaints), specifically: i was driving 25 mph when the car automatic stopped and applied the automatic emergency brake (aeb) was applied with no obstacles around on a clear sunny day. purchased the car new with only 3 miles on it. car came to a complete stop. i am afraid for my safety.took the car in to dealer and was told. There are 2 recalls issued for this model year.
62
Total Complaints
2
Recalls Issued
—/5
Safety Stars
0.4x
vs Segment Avg
Known Problems(top 5 of 8)
DRIVER ASSIST/CAMERAS
15 complaints- • I WAS DRIVING 25 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. PURCHASED THE CAR NEW WITH ONLY 3 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY.TOOK THE CAR IN TO DEALER AND WAS TOLD
- • I WAS DRIVING 25 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. PURCHASED THE CAR NEW WITH ONLY 3 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY.TOOK THE CAR IN TO DEALER AND WAS TOLD
- • I HAVE A 2020 NISSAN MURANO THAT HAD 3 OCCURRENCES IN A 48 HOUR PERIOD WHERE THE AUTOMATIC EMERGENCY BRAKING SYSTEM CAUSED MY CAR TO STOP IMMEDIATELY WITH NO WARNING OR OBSTRUCTION IN THE ROAD. THE 1ST INCIDENT OCCURRED WHEN I WAS TRAVELING APPROXIMATELY 30 MILES PER HOUR ON A CITY STREET. MY CAR
“I WAS DRIVING 25 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. PURCHASED THE CAR NEW WITH ONLY 3 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY.TOOK THE CAR IN TO DEALER AND WAS TOLD”
— NHTSA complaint filing
When Problems Appear on the 2020 Nissan MURANO
Based on 17 owner complaints that included an odometer reading. Median mileage at time of complaint: 8K miles. Most complaints cluster in the 0-30K miles range.
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (2)
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Fuel Cost Calculator for 2020 Nissan MURANO
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2020 Nissan MURANO
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Nissan MURANO Service Intervals
CVT-equipped models (Altima, Sentra, Rogue, Pathfinder) MUST use Nissan NS-3 CVT fluid, not conventional ATF. Frequent CVT service extends life significantly.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Nissan New-Vehicle Warranty Coverage
These are the terms for a new Nissan. If you're buying a used 2020 MURANO, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Nissan dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 62 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: I WAS DRIVING 25 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. PURCHASED THE CAR NEW WITH ONLY 3 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY.TOOK THE CAR IN TO DEALER AND WAS TOLD
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: I WAS DRIVING 40 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. THE CAR IS BRAND NEW WITH ONLY 1100 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY AND WILL CONTACT THE DEALER WHERE I P
Typically appears around 50K miles. Repair cost ~$500
- ☐SUSPENSION: The contact owns a 2020 Nissan Murano. The contact stated that while driving at 64 MPH, the vehicle became wobbly. The contact stated that after driving over a pothole in the roadway while she was driving on a bridge, the failure almost caused the vehicle to crash into the side of the bridge. The co
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: WE PURCHASED THIS MURANO 3/4/2020. IT WAS A DEMO DRIVEN BY THE SALES MANAGER.WE NOTICED THAT WHEN STEPPING ON THE BRAKES THERE IS A GRINDING SOUND. AN SECURE ODOMETER READING WAS NOT ATTACHED TO THE CONTRACT SO WE DO NOT KNOW HOW MANY MILES THE SALES MANAGER DROVE THE CAR.THIS IS A FEDERAL OFFENSE
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 2 recalls have been completed — free at any Nissan dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Nissan MURANO — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 62
- Recalls
- 2
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 5
- Segment avg
- 141
Check a Specific VIN
See recalls for YOUR 2020 Nissan MURANO