BestCarRank
Mercedes-Benz

2021 Mercedes-Benz E 350

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2021 Mercedes-Benz E 350 has 19 owner complaints filed with NHTSA — that's 1.9x the segment average of 10. The most common issue is driver assist/cameras problems (26% of all complaints), specifically: when in reverse, sometimes the rearview camera image does not come and and the parking sensors do not work. an inoperative rearview camera display and/or parking sensors can reduce the driver’s view and awareness of what is behind the vehicle, increasing the risk of a crash. this has been happeni. There are 6 recalls issued for this model year. ⚠️ 2 fire reports filed.

2 fire reports

19

Total Complaints

6

Recalls Issued

/5

Safety Stars

1.9x

vs Segment Avg

Known Problems(top 5 of 6)

DRIVER ASSIST/CAMERAS

5 complaints
26%
  • When in reverse, sometimes the rearview camera image does not come and and the parking sensors do not work. An inoperative rearview camera display and/or parking sensors can reduce the driver’s view and awareness of what is behind the vehicle, increasing the risk of a crash. This has been happeni
  • I was parking and the 360 view sensor did not come up. When I tried to back out and move forward again, I realized the back up camera would not come on. I turned the car on and off and then tried again to reverse to engage the camera but was instead given a message that says system inoperative.
  • I was parking and the 360 view sensor did not come up. When I tried to back out and move forward again, I realized the back up camera would not come on. I turned the car on and off and then tried again to reverse to engage the camera but was instead given a message that says system inoperative.
Typical onset: 50K miles Est. repair: $500

When in reverse, sometimes the rearview camera image does not come and and the parking sensors do not work. An inoperative rearview camera display and/or parking sensors can reduce the driver’s view and awareness of what is behind the vehicle, increasing the risk of a crash. This has been happeni

— NHTSA complaint filing

Recalls (6)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP26/06/2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Fuel Cost Calculator for 2021 Mercedes-Benz E 350

Live EIA prices
Per year
$1,920
Per month
$160
Per mile
16.0¢
MPG
25
City driving (worst-case MPG)
$2,182/yr
Highway driving (best-case MPG)
$1,549/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2021 Mercedes-Benz E 350

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,250
Full coverage / month
$188
Liability only / year
$710
vs US avg
+34%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$2250

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz E 350 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2021 E 350, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)
$500
ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 19 owner complaints for this specific year, here's what to check or ask about:

  • DRIVER ASSIST/CAMERAS: When in reverse, sometimes the rearview camera image does not come and and the parking sensors do not work. An inoperative rearview camera display and/or parking sensors can reduce the driver’s view and awareness of what is behind the vehicle, increasing the risk of a crash. This has been happeni

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: The engine is misfiring and not powering correctly during driving. Car is failing to take off and today almost caused an accident due to the car would not pull off from the traffic light with oncoming traffic due to loss of power. Safety was at risk due to an accident was almost caused due to car n

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: The engine is misfiring and not powering correctly during driving. Car is failing to take off and today almost caused an accident due to the car would not pull off from the traffic light with oncoming traffic due to loss of power. Safety was at risk due to an accident was almost caused due to car n

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: The contact owns a 2021 Mercedes-Benz E350. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated, and the vehicle decelerated to 30 MPH. The vehicle was taken to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced.

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 6 recalls have been completed — free at any Mercedes-Benz dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz E 350 — Year Comparison

How does 2021 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
19
Recalls
6
Fire reports
2
Crash reports
0
Injury reports
0
Segment avg
10

Check a Specific VIN

See recalls for YOUR 2021 Mercedes-Benz E 350