2024 Mercedes-Benz E 350
Problems, Recalls & Reliability Report
Quick Summary
The 2024 Mercedes-Benz E 350 has 10 owner complaints filed with NHTSA — that's 1.0x the segment average of 10. The most common issue is speed control problems (30% of all complaints), specifically: the master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go black randomly during the four weeks i have owned the 2024 e class mercedes. it will reboot after 2-5 minutes with no lost data.. There are 3 recalls issued for this model year.
10
Total Complaints
3
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 6)
SPEED CONTROL
3 complaints- • The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
- • The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
- • Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and star
“The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.”
— NHTSA complaint filing
Recalls (3)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Fix: Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Estimated Insurance Cost for 2024 Mercedes-Benz E 350
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz E 350 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 10 owner complaints for this specific year, here's what to check or ask about:
- ☐SPEED CONTROL: The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
Typically appears around 50K miles. Repair cost ~$500
- ☐LIGHTING: The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and star
Typically appears around 50K miles. Repair cost ~$500
- ☐SUSPENSION: I’ve been hearing a creaking noise in the rear when coming to a stop. Independent mechanic inspected it and said the subframe was severely rusted and that I probably should not drive long distances until it is fixed. They researched and said others have had similar issue. Mercedes apparently is awar
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz E 350 — Year Comparison
How does 2024 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 10
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 10
Check a Specific VIN
See recalls for YOUR 2024 Mercedes-Benz E 350