2024 Mercedes-Benz E 350

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2024 Mercedes-Benz E 350 has 10 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is speed control problems (30% of all complaints), specifically: the master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go black randomly during the four weeks i have owned the 2024 e class mercedes. it will reboot after 2-5 minutes with no lost data..

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

SPEED CONTROL

3 complaints

30%

• The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
• The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
• Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and star

Typical onset: 50K miles Est. repair: $500

“The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.”

— NHTSA complaint filing

LIGHTING

2 complaints

20%

• The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
• Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and star

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

ELECTRICAL

2 complaints

20%

• Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and star
• The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times withi

Typical onset: 50K miles Est. repair: $500

“Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and star”

— NHTSA complaint filing

SUSPENSION

1 complaints

10%

• I’ve been hearing a creaking noise in the rear when coming to a stop. Independent mechanic inspected it and said the subframe was severely rusted and that I probably should not drive long distances until it is fixed. They researched and said others have had similar issue. Mercedes apparently is awar

Typical onset: 50K miles Est. repair: $500

“I’ve been hearing a creaking noise in the rear when coming to a stop. Independent mechanic inspected it and said the subframe was severely rusted and that I probably should not drive long distances until it is fixed. They researched and said others have had similar issue. Mercedes apparently is awar”

— NHTSA complaint filing

DOORS/LATCHES

1 complaints

10%

• The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times withi

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times withi”

— NHTSA complaint filing

Estimated Repair Costs

SPEED CONTROL(~50K mi)

$500

LIGHTING(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

SUSPENSION(~50K mi)

$500

DOORS/LATCHES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 10 owner complaints for this specific year, here's what to check or ask about:

☐
SPEED CONTROL: The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
Typically appears around 50K miles. Repair cost ~$500
☐
LIGHTING: The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data.
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and star
Typically appears around 50K miles. Repair cost ~$500
☐
SUSPENSION: I’ve been hearing a creaking noise in the rear when coming to a stop. Independent mechanic inspected it and said the subframe was severely rusted and that I probably should not drive long distances until it is fixed. They researched and said others have had similar issue. Mercedes apparently is awar
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)