BestCarRank
Mercedes-Benz

2023 Mercedes-Benz E 350

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2023 Mercedes-Benz E 350 has 5 owner complaints filed with NHTSA — that's 0.5x the segment average of 10. The most common issue is other problems (60% of all complaints), specifically: may 4, 2023 at approximately 5:45 pm, while reaching into the trunk of my car, the trunk lid came crashing down on me. to avoid being struck on the head, i blocked it with me left forearm. the trunk lid caused a large nasty and painful wound. i immediately texted my sales person, and text him a pict. There are 3 recalls issued for this model year.

2 injuries

5

Total Complaints

3

Recalls Issued

/5

Safety Stars

0.5x

vs Segment Avg

Known Problems(top 3 of 3)

OTHER

3 complaints
60%
  • May 4, 2023 at approximately 5:45 PM, while reaching into the trunk of my car, the trunk lid came crashing down on me. To avoid being struck on the head, I blocked it with me left forearm. The trunk lid caused a large nasty and painful wound. I immediately texted my sales person, and text him a pict
  • This is the second report filing about the trunk lid closing without initiating the automatic closure. In order to keep this record accurate, the vehicle was brought into the Mercedes Benz dealer, (where it was purchased), on May 23, 2023. The service advisor came to the car to instruct me on how to
  • While driving the vehicle in normal road conditions the car suddenly stop and activated the seat belts. This incidents has happened 4 times. The vehicle has been taken to the Mercedez-Benz service and it gas been released with no findings. I am concerned with this safety issue on my leased vehicle a
Typical onset: 50K miles Est. repair: $500

May 4, 2023 at approximately 5:45 PM, while reaching into the trunk of my car, the trunk lid came crashing down on me. To avoid being struck on the head, I blocked it with me left forearm. The trunk lid caused a large nasty and painful wound. I immediately texted my sales person, and text him a pict

— NHTSA complaint filing

Recalls (3)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP26/06/2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Fuel Cost Calculator for 2023 Mercedes-Benz E 350

Live EIA prices
Per year
$1,847
Per month
$154
Per mile
15.4¢
MPG
26
City driving (worst-case MPG)
$2,087/yr
Highway driving (best-case MPG)
$1,549/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2023 Mercedes-Benz E 350

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,250
Full coverage / month
$188
Liability only / year
$710
vs US avg
+34%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$2250

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz E 350 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

Estimated Repair Costs

OTHER(~50K mi)
$500
TIRES(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 5 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: May 4, 2023 at approximately 5:45 PM, while reaching into the trunk of my car, the trunk lid came crashing down on me. To avoid being struck on the head, I blocked it with me left forearm. The trunk lid caused a large nasty and painful wound. I immediately texted my sales person, and text him a pict

    Typically appears around 50K miles. Repair cost ~$500

  • TIRES: Have replace 5 tires since April 2024 due to damage from pot holes

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: I am a small auto repair shop, in Houston, Texas. The driver's (left) side rear brake caliper bracket appears to be defective. The car came in with the mental to metal break wear on the driver's side, while the passenger's side brake pads still at 50% life. The break wear sensor didn't trigger the l

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 3 recalls have been completed — free at any Mercedes-Benz dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz E 350 — Year Comparison

How does 2023 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
5
Recalls
3
Fire reports
0
Crash reports
0
Injury reports
2
Segment avg
10

Check a Specific VIN

See recalls for YOUR 2023 Mercedes-Benz E 350