2020 Mercedes-Benz E 350

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2020 Mercedes-Benz E 350 has 12 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is other problems (25% of all complaints), specifically: please see attached pdf. it concerns the trunk opening and closing mechanism which is supposed to signal when something is in the way before it closes. the trunk closed without warning on my head. mercedes refuses to disconnect the trunk latch feature because i will not sign a release, which i will . ⚠️ 2 fire reports filed.

2 fire reports 4 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

OTHER

3 complaints

25%

• PLEASE SEE ATTACHED PDF. IT CONCERNS THE TRUNK OPENING AND CLOSING MECHANISM WHICH IS SUPPOSED TO SIGNAL WHEN SOMETHING IS IN THE WAY BEFORE IT CLOSES. THE TRUNK CLOSED WITHOUT WARNING ON MY HEAD. MERCEDES REFUSES TO DISCONNECT THE TRUNK LATCH FEATURE BECAUSE I WILL NOT SIGN A RELEASE, WHICH I WILL
• I was operating my vehicle on an open road, as I was proceeding to stop at the stop light the ligths on my dashboard began to dim.. suddenly without warning my vehicle completely shut down , no messages no warning lamps.. I turned the car back on it drove me up the block to my final destination and
• Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated

Typical onset: 50K miles Est. repair: $500

“PLEASE SEE ATTACHED PDF. IT CONCERNS THE TRUNK OPENING AND CLOSING MECHANISM WHICH IS SUPPOSED TO SIGNAL WHEN SOMETHING IS IN THE WAY BEFORE IT CLOSES. THE TRUNK CLOSED WITHOUT WARNING ON MY HEAD. MERCEDES REFUSES TO DISCONNECT THE TRUNK LATCH FEATURE BECAUSE I WILL NOT SIGN A RELEASE, WHICH I WILL ”

— NHTSA complaint filing

ENGINE

3 complaints

25%

• There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately
• Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated
• The AC compressor failed in traffic causing the engine to lock up and not restart.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately ”

— NHTSA complaint filing

ELECTRICAL

2 complaints

17%

• PLEASE SEE ATTACHED PDF. IT CONCERNS THE TRUNK OPENING AND CLOSING MECHANISM WHICH IS SUPPOSED TO SIGNAL WHEN SOMETHING IS IN THE WAY BEFORE IT CLOSES. THE TRUNK CLOSED WITHOUT WARNING ON MY HEAD. MERCEDES REFUSES TO DISCONNECT THE TRUNK LATCH FEATURE BECAUSE I WILL NOT SIGN A RELEASE, WHICH I WILL
• There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

— NHTSA complaint filing

FUEL SYSTEM

2 complaints

17%

• The contact owns a 2020 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the contact detected an abnormally strong fuel odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, who dete
• Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the contact detected an abnormally strong fuel odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, who dete”

— NHTSA complaint filing

VISIBILITY

1 complaints

• The contact owns a 2020 Mercedes Benz E350. The contact stated that while driving at 60 MPH, she heard a loud abnormal sound emit from the vehicle as glass shattered from the vehicle's panoramic sunroof. The contact immediately pulled over as she, her husband, and her dog suffered minor injuries fro

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Mercedes Benz E350. The contact stated that while driving at 60 MPH, she heard a loud abnormal sound emit from the vehicle as glass shattered from the vehicle's panoramic sunroof. The contact immediately pulled over as she, her husband, and her dog suffered minor injuries fro”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

VISIBILITY(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 12 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: PLEASE SEE ATTACHED PDF. IT CONCERNS THE TRUNK OPENING AND CLOSING MECHANISM WHICH IS SUPPOSED TO SIGNAL WHEN SOMETHING IS IN THE WAY BEFORE IT CLOSES. THE TRUNK CLOSED WITHOUT WARNING ON MY HEAD. MERCEDES REFUSES TO DISCONNECT THE TRUNK LATCH FEATURE BECAUSE I WILL NOT SIGN A RELEASE, WHICH I WILL
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: PLEASE SEE ATTACHED PDF. IT CONCERNS THE TRUNK OPENING AND CLOSING MECHANISM WHICH IS SUPPOSED TO SIGNAL WHEN SOMETHING IS IN THE WAY BEFORE IT CLOSES. THE TRUNK CLOSED WITHOUT WARNING ON MY HEAD. MERCEDES REFUSES TO DISCONNECT THE TRUNK LATCH FEATURE BECAUSE I WILL NOT SIGN A RELEASE, WHICH I WILL
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: The contact owns a 2020 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the contact detected an abnormally strong fuel odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, who dete
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)