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Mazda

2017 Mazda CX-5

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2017 Mazda CX-5 has 193 owner complaints filed with NHTSA — that's 1.0x the segment average of 188. The most common issue is electrical problems (22% of all complaints), specifically: tl* the contact owns a 2017 mazda cx-5. the contact stated that the smart city brake system failed to function properly when activated and modified to a specific distance or speed. the dealer (mazda of mesquite, 15900 lyndon b johnson fwy, mesquite, tx 75150, (972) 686-6200) was notified, but was un. There is 1 recall issued for this model year.

8 crash reports 3 injuries

193

Total Complaints

1

Recalls Issued

4/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

42 complaints
22%
  • TL* THE CONTACT OWNS A 2017 MAZDA CX-5. THE CONTACT STATED THAT THE SMART CITY BRAKE SYSTEM FAILED TO FUNCTION PROPERLY WHEN ACTIVATED AND MODIFIED TO A SPECIFIC DISTANCE OR SPEED. THE DEALER (MAZDA OF MESQUITE, 15900 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 686-6200) WAS NOTIFIED, BUT WAS UN
  • TL* THE CONTACT OWNS A 2017 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 5 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE SEAT HEATER BECAME VERY HOT. IN AN ATTEMPT TO TURN DOWN THE SEAT HEATER, WHERE THE SWITCH BUTTON WAS "EXACTLY AN INCH" FROM THE IGNITION SWITCH, THE CONTACT UNINTENTIONALLY HIT THE IGNITION SW
  • WHILE DRIVING MY 2017 MAZDA CX-5, THE SMART CITY BRAKE SUPPORT (SCBS) INDICATOR ILLUMINATES ON THE DASH. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS, ON CLEAR, SUNNY DAYS AND IN RAIN AND/OR SNOW; ON CITY STREETS AND HIGHWAYS. THE RATE OF DRIVING SPEED VARIES FROM APPROX 10 TO 65 MP
Typical onset: 50K miles Est. repair: $500💥 1 crashes

TL* THE CONTACT OWNS A 2017 MAZDA CX-5. THE CONTACT STATED THAT THE SMART CITY BRAKE SYSTEM FAILED TO FUNCTION PROPERLY WHEN ACTIVATED AND MODIFIED TO A SPECIFIC DISTANCE OR SPEED. THE DEALER (MAZDA OF MESQUITE, 15900 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 686-6200) WAS NOTIFIED, BUT WAS UN

— NHTSA complaint filing

When Problems Appear on the 2017 Mazda CX-5

Based on 74 owner complaints that included an odometer reading. Median mileage at time of complaint: 15K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
50
30-60K
13
60-100K
11
100-150K
0
150-200K
0
200K+
0

OTHER

In line with typicalmedian 11K mi · 16 reports
0-30K
14
30-60K
2
60-100K
0
100-150K
0
150-200K
0
200K+
0

BRAKES

In line with typicalmedian 7K mi · 9 reports
0-30K
9
30-60K
0
60-100K
0
100-150K
0
150-200K
0
200K+
0

BODY/STRUCTURE

In line with typicalmedian 19K mi · 8 reports
0-30K
7
30-60K
1
60-100K
0
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

In line with typicalmedian 4K mi · 8 reports
0-30K
6
30-60K
1
60-100K
1
100-150K
0
150-200K
0
200K+
0

SPEED CONTROL

In line with typicalmedian 7K mi · 5 reports
0-30K
4
30-60K
0
60-100K
1
100-150K
0
150-200K
0
200K+
0

VISIBILITY

In line with typicalmedian 30K mi · 5 reports
0-30K
2
30-60K
2
60-100K
1
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (1)

TRAILER HITCHES21/11/2017

Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.

Risk: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.

Fix: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.

Fuel Cost Calculator for 2017 Mazda CX-5

Live EIA prices
Per year
$1,778
Per month
$148
Per mile
14.8¢
MPG
27
City driving (worst-case MPG)
$2,001/yr
Highway driving (best-case MPG)
$1,549/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2017 Mazda CX-5

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,723
Full coverage / month
$144
Liability only / year
$626
vs US avg
+3%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating0.98x
× vehicle age1.00x
= Full coverage estimate$1723

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mazda CX-5 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
24 months
Transmission fluid
60K mi
Engine coolant
120K mi
Spark plugs
60K mi
Cabin air filter
15K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

SkyActiv-G naturally aspirated engines. AWD models need transfer case and rear differential service every 60K.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mazda New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
3 yr / 36K mi

These are the terms for a new Mazda. If you're buying a used 2017 CX-5, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mazda dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
ENGINE(~50K mi)
$500
BRAKES(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 193 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: TL* THE CONTACT OWNS A 2017 MAZDA CX-5. THE CONTACT STATED THAT THE SMART CITY BRAKE SYSTEM FAILED TO FUNCTION PROPERLY WHEN ACTIVATED AND MODIFIED TO A SPECIFIC DISTANCE OR SPEED. THE DEALER (MAZDA OF MESQUITE, 15900 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 686-6200) WAS NOTIFIED, BUT WAS UN

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: I BOUGHT THE 2017 CX-5 BRAND NEW ABOUT A MONTH AGO. TODAY, I PUT THE CAR IN REVERSE AND EXPECTED THE REAR CAMERA TO POP UP ON MY INFOTAINMENT SCREEN; HOWEVER, IT DIDN'T. SO, I TURNED OFF THE CAR TO TRY AND RESET THE ISSUE, HOPING IT WAS A GLITCH. I TURNED OFF THE CAR AND TURN IT BACK ON AGAIN AND

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: WITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED. THANKFULLY, ON BOTH OCCASIONS, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER TO THE SIDE OF THE ROAD. COINCIDENTALLY, I ALSO OWN A 2018 MAZDA CX-5 AND IN OCTOBER OF 2019, I RECEIVED A RECALL NOTICE (

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: ACCORDING TO CONSUMER REPORTS (AUG. 2017, PAGE 58, LAST PARAGRAPH) THE MAZDA'S NEW CX-5'S FORWARD COLLISION WARNING WITH LOW-SPEED AUTOMATIC EMERGENCY BRAKING STANDARD SHOULD BE APPLAUDED. THESE FEATURES MALFUNCTIONS IN LAS VEGAS DURING HOT WEATHER. MAZDA KNOWS ABOUT THE PROBLEM AND HAS NO FIX. W

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 1 recall have been completed — free at any Mazda dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
193
Recalls
1
Fire reports
0
Crash reports
8
Injury reports
3
Segment avg
188

Check a Specific VIN

See recalls for YOUR 2017 Mazda CX-5