2015 Mazda CX-5

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2015 Mazda CX-5 has 167 owner complaints filed with NHTSA — that's 2.1x the segment average of 80. The most common issue is body/structure problems (16% of all complaints), specifically: i was parking my car in the garage last night, when i noticed a fracture line propagating from the base of the windshield (about 6 inches long). in my entire history of driving i have never seen this with a vehicle. there was no stone chip or indentation. just a fracture line. by the next day when.

13 crash reports 7 injuries

167

Total Complaints

Recalls Issued

—/5

Safety Stars

2.1x

vs Segment Avg

Known Problems

BODY/STRUCTURE

27 complaints

16%

• I WAS PARKING MY CAR IN THE GARAGE LAST NIGHT, WHEN I NOTICED A FRACTURE LINE PROPAGATING FROM THE BASE OF THE WINDSHIELD (ABOUT 6 INCHES LONG). IN MY ENTIRE HISTORY OF DRIVING I HAVE NEVER SEEN THIS WITH A VEHICLE. THERE WAS NO STONE CHIP OR INDENTATION. JUST A FRACTURE LINE. BY THE NEXT DAY WHEN
• I BOUGHT THIS CAR NEW IN MAY. WITHIN THE FIRST MONTH, THE CAR WOULDN'T START I BOUGHT THE CAR IN TO THE DEALER AND THEY REPLACED THE BATTERIES ON THE FOBS. LAST WEEK, I NOTICED THE DRIVER'S SIDE WINDOW TRIM FRONT AND BACK DOORS WAS MELTING. I CALLED THE DEALER, BOUGHT IT IN AND THEY TOOK PICS, SAI
• TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE THE VEHICLE WAS STATIONARY, THE CHROME ON THE EXTERIOR VENTS SHINED INTO THE SIDE VIEW MIRROR AND CAUSED A GLARE THAT OBSTRUCTED THE CONTACT'S VISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MI

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I WAS PARKING MY CAR IN THE GARAGE LAST NIGHT, WHEN I NOTICED A FRACTURE LINE PROPAGATING FROM THE BASE OF THE WINDSHIELD (ABOUT 6 INCHES LONG). IN MY ENTIRE HISTORY OF DRIVING I HAVE NEVER SEEN THIS WITH A VEHICLE. THERE WAS NO STONE CHIP OR INDENTATION. JUST A FRACTURE LINE. BY THE NEXT DAY WHEN”

— NHTSA complaint filing

TRANSMISSION

19 complaints

11%

• I JUST PURCHASED THIS VEHICLE IN SEPTEMBER 2014. WHILE I WAS DRIVING ON INTERSTATE 15 AT APPROXIMATELY 70MPH ALL A SUDDEN I HAD NO MORE POWER I COULD NOT ACCELERATE, WHEN I PUSHED THE GAS PEDAL NOTHING WOULD HAPPEN. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED PUT IT IN PARK AND PUT IT BACK I
• ACCELERATING ONTO THE FREEWAY, THE ENGINE LOST POWER AND THE CHECK ENGINE AS WELL AS SEVERAL DASH WARNING LIGHTS ILLUMINATED. THE VEHICLE WOULD NOT RESPOND TO THE ACCELERATOR PEDAL, AND WOULD ONLY GO 45-50MPH. I TOOK IT TO THE DEALER AND AFTER READING OUT THE DATA ON THE ENGINE COMPUTER, I WAS TOLD
• I WAS GOING FROM R TO D ON FLAT GROUND. THE GEAR INDICATOR SAYS D BUT WHEN I PRESS THE GAS PEDAL NOTHING HAPPENS FOR TWO SECONDS. THEN THE GEAR CHANGES AND THE CAR JERKED FORWARD VIOLENTLY. MY WIFE WAS SCARE ABOUT IT, WE HAVE FOUR CARS, NONE OF THEM WILL BE LIKE IT. ALSO, WHEN YOU GOING DOWN HILL, T

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I JUST PURCHASED THIS VEHICLE IN SEPTEMBER 2014. WHILE I WAS DRIVING ON INTERSTATE 15 AT APPROXIMATELY 70MPH ALL A SUDDEN I HAD NO MORE POWER I COULD NOT ACCELERATE, WHEN I PUSHED THE GAS PEDAL NOTHING WOULD HAPPEN. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED PUT IT IN PARK AND PUT IT BACK I”

— NHTSA complaint filing

OTHER

17 complaints

10%

• DRIVER SIDE VIEW MIRROR WILL VIBRATE WHILE DRIVING AND HARD TO SEE THE OBJECTS PROPERLY IN THE MIRROR. THEY HAD THE SAME ISSUE ON 2013-2014 VEHICLES. WHEN I CONTACT MAZDA DEALERS, THEY SAY THERE IS NO FIX FOR THAT AND GETTING AWAY WITHOUT TRYING TO FIX IT. CLEARLY IT IS A SAFETY ISSUE. *TR
• 2015 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONING CONDENSER ISSUES. *SMD THE CONSUMER WAS INFORMED THE AIR CONDENSER HAD BEEN HIT BY A STONE, CAUSED A HOLE TO FORM WHICH RESULTED IN FREON LEAKING OUT. *JB
• I BOUGHT THIS CAR NEW IN MAY. WITHIN THE FIRST MONTH, THE CAR WOULDN'T START I BOUGHT THE CAR IN TO THE DEALER AND THEY REPLACED THE BATTERIES ON THE FOBS. LAST WEEK, I NOTICED THE DRIVER'S SIDE WINDOW TRIM FRONT AND BACK DOORS WAS MELTING. I CALLED THE DEALER, BOUGHT IT IN AND THEY TOOK PICS, SAI

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“DRIVER SIDE VIEW MIRROR WILL VIBRATE WHILE DRIVING AND HARD TO SEE THE OBJECTS PROPERLY IN THE MIRROR. THEY HAD THE SAME ISSUE ON 2013-2014 VEHICLES. WHEN I CONTACT MAZDA DEALERS, THEY SAY THERE IS NO FIX FOR THAT AND GETTING AWAY WITHOUT TRYING TO FIX IT. CLEARLY IT IS A SAFETY ISSUE. *TR”

— NHTSA complaint filing

VISIBILITY

17 complaints

10%

• I BOUGHT MY MAZDA CX5 NEW A 2015 MODEL YEAR AND EXPERIENCED A THUMPING NOISE WHEN WE SLIGHTLY PUT REAR WINDOWS DOWN. IT WASN'T JUST A NOISE THOUGH, THE PRESSURE IN THE CAR CHANGED AND CAUSED BOTH MY HUSBAND AND MYSELF HEADACHES. I HAVE REPORTED IT TO THE SERVICE MANAGER AT THE DEALER WE BOUGHT IT
• VEHICLE PARKED. GOT INTO VEHICLE AND NOTICED LARGE CRACK IN WINDSHIELD. THE CRACK WAS NOT THERE 2 HOURS EARLIER WHEN I GOT OUT OF IT. THE CRACK STARTS AT TOP CENTER IN THE FRONT WINDSHIELD AND RUNS DOWN TO THE REAR VIEW MIRROR AND FORMS A 'S' SHAPE AND STOPS BENEATH THE MIRROR. IT IS ABOUT 18 IN
• FIRST INCIDENT, CRACKED WINDSHIELD, APPEARED OVER NIGHT. STARTED OUT ABOUT 8 INCHES LONG AND GREW TO ABOUT 18 INCHES. I COULDN'T GET A REPLACEMENT FOR 2 WEEKS -THERE WAS NO INVENTORY. JUST HAPPENED AGAIN, NOTICED ON OCTOBER 5 A CRACK THAT IS A FOOT LONG. AGAIN, HAPPENED WHILE THE VEHICLE WAS

Typical onset: 50K miles Est. repair: $500

“I BOUGHT MY MAZDA CX5 NEW A 2015 MODEL YEAR AND EXPERIENCED A THUMPING NOISE WHEN WE SLIGHTLY PUT REAR WINDOWS DOWN. IT WASN'T JUST A NOISE THOUGH, THE PRESSURE IN THE CAR CHANGED AND CAUSED BOTH MY HUSBAND AND MYSELF HEADACHES. I HAVE REPORTED IT TO THE SERVICE MANAGER AT THE DEALER WE BOUGHT IT”

— NHTSA complaint filing

ENGINE

15 complaints

• I PULLED OUT OF A PARKING LOT AFTER HAVING THE VEHICLE PARKED THERE FOR ABOUT 2 HOURS- THE VEHICLE IS BRAND NEW WITH 725 MILES ON IT AND HAS BEEN DRIVEN ON CITY STREETS ONLY SINCE I'VE HAD IT. I PULLED OUT OF THE PARKING LOT, DROVE 1 BLOCK IN NO TRAFFIC, AND WHEN PARKED AT THE STOPLIGHT, NOTICED A B
• ACCELERATING ONTO THE FREEWAY, THE ENGINE LOST POWER AND THE CHECK ENGINE AS WELL AS SEVERAL DASH WARNING LIGHTS ILLUMINATED. THE VEHICLE WOULD NOT RESPOND TO THE ACCELERATOR PEDAL, AND WOULD ONLY GO 45-50MPH. I TOOK IT TO THE DEALER AND AFTER READING OUT THE DATA ON THE ENGINE COMPUTER, I WAS TOLD
• TRANSMISSION ISSUE: I TURNED ON THE CAR IN A PARKING LOT AND TMPS AND SCSB CODE AND THE TIRE PRESSURE LIGHTS CAME ON. I HAD ABOUT 15K ON THE CAR AND IT WAS JUST A YEAR OLD AND DUE FOR IT'S SERVICE. I WROTE DOWN THE CODES AND FIGURED I WOULD TELL THE DEALERSHIP WHEN I TOOK IT IN FOR SERVICE. I DROV

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“I PULLED OUT OF A PARKING LOT AFTER HAVING THE VEHICLE PARKED THERE FOR ABOUT 2 HOURS- THE VEHICLE IS BRAND NEW WITH 725 MILES ON IT AND HAS BEEN DRIVEN ON CITY STREETS ONLY SINCE I'VE HAD IT. I PULLED OUT OF THE PARKING LOT, DROVE 1 BLOCK IN NO TRAFFIC, AND WHEN PARKED AT THE STOPLIGHT, NOTICED A B”

— NHTSA complaint filing

Estimated Repair Costs

BODY/STRUCTURE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

VISIBILITY(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 167 owner complaints for this specific year, here's what to check or ask about:

☐
BODY/STRUCTURE: I WAS PARKING MY CAR IN THE GARAGE LAST NIGHT, WHEN I NOTICED A FRACTURE LINE PROPAGATING FROM THE BASE OF THE WINDSHIELD (ABOUT 6 INCHES LONG). IN MY ENTIRE HISTORY OF DRIVING I HAVE NEVER SEEN THIS WITH A VEHICLE. THERE WAS NO STONE CHIP OR INDENTATION. JUST A FRACTURE LINE. BY THE NEXT DAY WHEN
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: I JUST PURCHASED THIS VEHICLE IN SEPTEMBER 2014. WHILE I WAS DRIVING ON INTERSTATE 15 AT APPROXIMATELY 70MPH ALL A SUDDEN I HAD NO MORE POWER I COULD NOT ACCELERATE, WHEN I PUSHED THE GAS PEDAL NOTHING WOULD HAPPEN. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED PUT IT IN PARK AND PUT IT BACK I
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: DRIVER SIDE VIEW MIRROR WILL VIBRATE WHILE DRIVING AND HARD TO SEE THE OBJECTS PROPERLY IN THE MIRROR. THEY HAD THE SAME ISSUE ON 2013-2014 VEHICLES. WHEN I CONTACT MAZDA DEALERS, THEY SAY THERE IS NO FIX FOR THAT AND GETTING AWAY WITHOUT TRYING TO FIX IT. CLEARLY IT IS A SAFETY ISSUE. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: I BOUGHT MY MAZDA CX5 NEW A 2015 MODEL YEAR AND EXPERIENCED A THUMPING NOISE WHEN WE SLIGHTLY PUT REAR WINDOWS DOWN. IT WASN'T JUST A NOISE THOUGH, THE PRESSURE IN THE CAR CHANGED AND CAUSED BOTH MY HUSBAND AND MYSELF HEADACHES. I HAVE REPORTED IT TO THE SERVICE MANAGER AT THE DEALER WE BOUGHT IT
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)