BestCarRank
Mazda

2025 Mazda CX-5

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2025 Mazda CX-5 has 44 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is brakes problems (16% of all complaints), specifically: i pulled the car into garage, and realized it's not inside enough. so i moved the car forward, but forgot to place the shift to p position. with the shift in d position, i shut off the engine, opened the door, ready to get out. i did not notice the car was moving backward, until the open door hit th.

6 crash reports 8 injuries

44

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

BRAKES

7 complaints
16%
  • I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit th
  • At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.
  • Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up
Typical onset: 50K miles Est. repair: $500💥 2 crashes

I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit th

— NHTSA complaint filing

OTHER

6 complaints
14%
  • Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and
  • I was driving from Rock Hill, SC on October 17, 2025 on Route 77 South when I heard an explosion while talking to my daughter at approximately 8:40 am. I stopped the car twice to check the tires. On the second stop, I lifted the hatch but did not see anything. I got back into the car and decided to
  • While accelerating from a light that had just turned green, after passing through an intersection the vehicle seized up and came to a complete stop. There were no warning lights or any indication of a malfunction. The vehicle did not shut off, the wheels just stopped spinning. After a few seconds it
Typical onset: 50K miles Est. repair: $500💥 1 crashes

Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and

— NHTSA complaint filing

SPEED CONTROL

6 complaints
14%
  • 1.What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle exhibits trembling while idling and previously showed erratic behavior during hard stops. Possible issue with the engine control software or powertrain system. The vehicle is available fo
  • The system that failed was the acceleration. This how it happened the first time, because after that it has happened at least two more in one year. I was leaving my office parking area, and I was waiting for the cars in front of me to continue moving. Then I was ready to start moving and put my foot
  • While accelerating from a light that had just turned green, after passing through an intersection the vehicle seized up and came to a complete stop. There were no warning lights or any indication of a malfunction. The vehicle did not shut off, the wheels just stopped spinning. After a few seconds it
Typical onset: 50K miles Est. repair: $500💥 1 crashes

1.What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle exhibits trembling while idling and previously showed erratic behavior during hard stops. Possible issue with the engine control software or powertrain system. The vehicle is available fo

— NHTSA complaint filing

ELECTRICAL

5 complaints
11%
  • Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and
  • The contact owns a 2025 Mazda CX-5. The contact stated while driving at various speeds, the passenger's side-view mirror blind spot detection system sensor was detecting vehicles intermittently. The contact stated that the passenger's side-view mirror blind spot detection system sensor detected vehi
  • I purchased this vehicle new in June 2025. About a month after the dealer service inspection, the vehicle suddenly would not start at all. The key fob sometimes cannot unlock the door, and I have to use the backup key to open it. After entering the vehicle, the engine will not start. I previously br
Typical onset: 50K miles Est. repair: $500

Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and

— NHTSA complaint filing

ENGINE

5 complaints
11%
  • Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and
  • I purchased this vehicle new in June 2025. About a month after the dealer service inspection, the vehicle suddenly would not start at all. The key fob sometimes cannot unlock the door, and I have to use the backup key to open it. After entering the vehicle, the engine will not start. I previously br
  • While accelerating from a light that had just turned green, after passing through an intersection the vehicle seized up and came to a complete stop. There were no warning lights or any indication of a malfunction. The vehicle did not shut off, the wheels just stopped spinning. After a few seconds it
Typical onset: 50K miles Est. repair: $500

Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)
$500
OTHER(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 44 owner complaints for this specific year, here's what to check or ask about:

  • BRAKES: I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit th

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and

    Typically appears around 50K miles. Repair cost ~$500

  • SPEED CONTROL: 1.What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle exhibits trembling while idling and previously showed erratic behavior during hard stops. Possible issue with the engine control software or powertrain system. The vehicle is available fo

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
44
Recalls
0
Fire reports
0
Crash reports
6
Injury reports
8
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2025 Mazda CX-5