
2011 Kia SOUL
Problems, Recalls & Reliability Report
Quick Summary
The 2011 Kia SOUL has 270 owner complaints filed with NHTSA — that's 0.9x the segment average of 292. The most common issue is brakes problems (17% of all complaints), specifically: pulled into parking space, car accelerated and brakes went to floor went over the parking curb on to walkway, the corner of the store stopped me no damage to the wall, damage to the my car. kia soul, 2011 *tt. There are 3 recalls issued for this model year. ⚠️ 6 fire reports filed.
270
Total Complaints
3
Recalls Issued
4/5
Safety Stars
0.9x
vs Segment Avg
Known Problems(top 5 of 8)
BRAKES
45 complaints- • PULLED INTO PARKING SPACE, CAR ACCELERATED AND BRAKES WENT TO FLOOR WENT OVER THE PARKING CURB ON TO WALKWAY, THE CORNER OF THE STORE STOPPED ME NO DAMAGE TO THE WALL, DAMAGE TO THE MY CAR. KIA SOUL, 2011 *TT
- • WHEN DRIVING AT ANY SPEED & NEED TO SUDDENLY STOP, THE VEHICLE BRAKES LOCK UP & DO NOT STOP THE VEHICLE IN TIME. BASICALLY, THE TIRES LOCK UP & THE CAR CONTINUES TO SKID & SCREECH. THIS IS ESPECIALLY AGGRAVATED WHEN THE VEHICLE DRIVES OVER A POTHOLE OR OTHER DEFECT IN THE ROADWAY WHILE BRAKING OR IN
- • SECOND INCIDENT OF BRAKE (DEALER SAYS EMERGENCY BRAKE) CAUSING VEHICLE VIBRATION. THIS EXITING PARKING LOT. ON HARD SURFACE AT HIGHWAY SPEEDS EXPERIENCE VIBRATION WHICH RAMPS UP IN FREQUENCY THEN RAMPS DOWN. HAVE REPLACED EMERGENCY BRAKE SHOE. DEALER SAYS BRAKE PAD WAS DELAMINATING AND PIECE OF SHOE
“PULLED INTO PARKING SPACE, CAR ACCELERATED AND BRAKES WENT TO FLOOR WENT OVER THE PARKING CURB ON TO WALKWAY, THE CORNER OF THE STORE STOPPED ME NO DAMAGE TO THE WALL, DAMAGE TO THE MY CAR. KIA SOUL, 2011 *TT”
— NHTSA complaint filing
When Problems Appear on the 2011 Kia SOUL
Based on 183 owner complaints that included an odometer reading. Median mileage at time of complaint: 50K miles. Most complaints cluster in the 0-30K miles range.
ELECTRICAL
VISIBILITY
BODY/STRUCTURE
ELECTRONIC SYSTEMS
SPEED CONTROL
SEATS/RESTRAINTS
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (3)
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
Risk: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Fix: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.
Very high theft risk
The Kia SOUL was the #10 most-stolen vehicle in the United States in 2025, with approximately 9,700 thefts reported to law enforcement.
Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.
Fuel Cost Calculator for 2011 Kia SOUL
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2011 Kia SOUL
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Kia SOUL Service Intervals
Turbo engines (Optima 2.0T, Sorento 2.5T) may benefit from more frequent oil changes.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Kia New-Vehicle Warranty Coverage
10 year powertrain not transferable to subsequent owners
These are the terms for a new Kia. If you're buying a used 2011 SOUL, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Kia dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 270 owner complaints for this specific year, here's what to check or ask about:
- ☐BRAKES: PULLED INTO PARKING SPACE, CAR ACCELERATED AND BRAKES WENT TO FLOOR WENT OVER THE PARKING CURB ON TO WALKWAY, THE CORNER OF THE STORE STOPPED ME NO DAMAGE TO THE WALL, DAMAGE TO THE MY CAR. KIA SOUL, 2011 *TT
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HORN WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED SUGGESTIONS ON HOW TO REPAIR THE FAILURE BUT NONE WERE SUCCESSFUL.
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: THE WHOLE FRONT OF THE CAR WAS ON FIRE AND THE WIND SHIELD EXPLODED. EVERYTHING MELTED DOWN AND CAR IS TOTALED. THIS INCIDENT WAS CAUSED BY AN INTERIOR MALFUNCTION WITH THE CAR. WOULD LIKE KIA TO REPLACE THIS CAR WITH A NEW CAR BECAUSE THIS WAS A NEW CAR THAT I PURCHASED THROUGH KIA. *TR
Typically appears around 50K miles. Repair cost ~$500
- ☐AIR BAGS: ON THE ABOVE DATE THE REFERENCED KIA SOUL WAS MAKING A LEFT TURN WHEN A FORD 350 PICK UP TRUCK RAN INTO THE DRIVER SIDE DOOR AREA. THE PICKUP TRUCK WAS TRAVELING AT APPROXIMATELY 25 MPH. THE COLLISION CAVED IN THE DRIVERS SIDE DOOR'S EXTERIOR SKIN AS WELL AS THE INTERIOR SKIN WITHOUT ACTIVATING THE
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Kia dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Kia SOUL — Year Comparison
How does 2011 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 270
- Recalls
- 3
- Fire reports
- 6
- Crash reports
- 26
- Injury reports
- 29
- Segment avg
- 292
Check a Specific VIN
See recalls for YOUR 2011 Kia SOUL