2024 Kia SOUL

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2024 Kia SOUL has 38 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is driver assist/cameras problems (32% of all complaints), specifically: budget rental out of ksgf. this dangerous compact suv is unfit for united states roads and interstate highways. in 2 weeks the car over 8x attempted to overpower my driver inputs nearly driving me in to semi tractor trailer rigs. further every time that happens a loud annoying message to take a coff. ⚠️ 3 fire reports filed.

3 fire reports

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

12 complaints

32%

• Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coff
• shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis r
• shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis r

Typical onset: 50K miles Est. repair: $500

“Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coff”

— NHTSA complaint filing

ELECTRICAL

8 complaints

21%

• The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.
• Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3 months now for the par
• On 12/30/2024 my wife was returning home when all of the instrument lights went out. She stopped to make attemps to get the lights to come on but nothing worked. She had to drive home with no instruments for speed, directions, service, etc. When she got home ( very upset ) she only wanted to know w

Typical onset: 50K miles Est. repair: $500

“The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.”

— NHTSA complaint filing

OTHER

6 complaints

16%

• I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride.
• purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.
• My Kia Soul, which only has 7600 miles, was parked in my garage. When I went to wash it this afternoon, I found that the back window had shattered.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. ”

— NHTSA complaint filing

ENGINE

4 complaints

11%

• While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to churc
• The contact owns a 2024 Kia Soul. The contact stated that while driving on an access road at 20 MPH, the vehicle lost motive power and stalled. No warning lights were illuminated. The contact pulled over onto the side of the road to inspect the vehicle. The vehicle was restarted, and the contact sta
• purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to churc”

— NHTSA complaint filing

LIGHTING

2 complaints

• Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car
• The contact owns a 2024 Kia Soul. The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the hi

Typical onset: 50K miles Est. repair: $500

“Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car”

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

LIGHTING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 38 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coff
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to churc
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)