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Gmc

2010 Gmc SIERRA 2500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2010 Gmc SIERRA 2500 has 11 owner complaints filed with NHTSA — that's 0.2x the segment average of 52. The most common issue is other problems (36% of all complaints), specifically: dash board cracking not sure when it happened looked at on date below and has a dash mat since new. There are 5 recalls issued for this model year.

11

Total Complaints

5

Recalls Issued

/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 5 of 6)

OTHER

4 complaints
36%
  • DASH BOARD CRACKING NOT SURE WHEN IT HAPPENED LOOKED AT ON DATE BELOW AND HAS A DASH MAT SINCE NEW
  • THERE ARE TWO CRACKS ON THE DASHBOARD. THE FIRST CRACK IS ABOVE THE INSTRUMENT PANEL ON THE LEFT SIDE OF IT. THE SECOND CRACK IS ABOVE THE AIRBAG IN THE LEFT HAND CORNER ON PASSENGER SIDE. TRUCK IS GARAGE KEPT AND NOT A DAILY DRIVEN TRUCK IT SPENDS MOST OF ITS LIFE IN THE GARAGE OUT OF SUN. THE DASH
  • I HAVE A 2010 GMC SIERRA 2500 HD. THE DASH IS CRACKED UP IN SEVERAL PIECES. I CAN PULL THESE PIECES UP AND SEE UNDER THEM. IF I AM INVOLVED IN A ACCIDENT. THESE PIECES COULD COME OUT. THESE PIECES ARE SHARP AND JAGGED. THIS TRUCK HAS BEEN PARKED UNDER A SHED AND HAS NOT BEEN INVOLVED IN A ACCIDENT.
Typical onset: 50K miles Est. repair: $500

DASH BOARD CRACKING NOT SURE WHEN IT HAPPENED LOOKED AT ON DATE BELOW AND HAS A DASH MAT SINCE NEW

— NHTSA complaint filing

Recalls (5)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE05/02/2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Estimated Insurance Cost for 2010 Gmc SIERRA 2500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,366
Full coverage / month
$114
Liability only / year
$611
vs US avg
-18%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.85x
= Full coverage estimate$1366

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Gmc SIERRA 2500 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
45K mi
Engine coolant
150K mi
Spark plugs
100K mi
Cabin air filter
23K mi
Engine air filter
45K mi
Differential (AWD/4WD)
45K mi

Uses GM Oil Life System. Full-size trucks may have shorter differential and transfer case intervals if used for towing.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Gmc New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
6 yr / 100K mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Gmc. If you're buying a used 2010 SIERRA 2500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Gmc dealer for VIN-specific remaining warranty.

Estimated Repair Costs

OTHER(~50K mi)
$500
BRAKES(~50K mi)
$500
AIR BAGS(~50K mi)
$500
STEERING(~50K mi)
$500
LIGHTING(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 11 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: DASH BOARD CRACKING NOT SURE WHEN IT HAPPENED LOOKED AT ON DATE BELOW AND HAS A DASH MAT SINCE NEW

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: TL* THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT WAS BRAKING FROM A SPEED OF 5 MPH AND TOWING A TRAILER WHEN THE BRAKES DID NOT ENGAGE AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE TRAILER BRAKES. THE DEALER ADVISED THAT THE POWER STEERING AND BRAKES WERE

    Typically appears around 50K miles. Repair cost ~$500

  • AIR BAGS: TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: TL* THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT WAS BRAKING FROM A SPEED OF 5 MPH AND TOWING A TRAILER WHEN THE BRAKES DID NOT ENGAGE AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE TRAILER BRAKES. THE DEALER ADVISED THAT THE POWER STEERING AND BRAKES WERE

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 5 recalls have been completed — free at any Gmc dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
11
Recalls
5
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
52

Check a Specific VIN

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