2024 Gmc SIERRA 2500
Problems, Recalls & Reliability Report
Quick Summary
The 2024 Gmc SIERRA 2500 has 133 owner complaints filed with NHTSA — that's 2.6x the segment average of 52. The most common issue is electrical problems (23% of all complaints), specifically: the column shifter that is installed on all 2024 gmc sierra 2500hds and 3500hds poses a potential safety risk to its passengers and other drivers on the road. when the column shifter of the vehicle is in the standard drive position the shifter covers part of the screen and the direct path to the rad. There are 3 recalls issued for this model year.
133
Total Complaints
3
Recalls Issued
—/5
Safety Stars
2.6x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
31 complaints- • The Column Shifter that is installed on all 2024 GMC Sierra 2500HDs and 3500HDs poses a potential safety risk to its passengers and other drivers on the road. When the column shifter of the vehicle is in the standard drive position the shifter covers part of the screen and the direct path to the rad
- • When attached to a trailer with solar panels, the truck will intermittently disconnect the trailer electronics which disables the trailer brakes and trailer lights. This is because the solar energy is back flowing to the truck via 7 pin connector and overloading the circuit. Having a truck disable t
- • The integrated trailer brake controller does not work on this truck. Specifically, the part is the trailer brake computer module. Trailer brakes went out immediately and continue to disconnect at all times. The problem has been reproduced and confirmed independently. GMC has looked at the problem at
“The Column Shifter that is installed on all 2024 GMC Sierra 2500HDs and 3500HDs poses a potential safety risk to its passengers and other drivers on the road. When the column shifter of the vehicle is in the standard drive position the shifter covers part of the screen and the direct path to the rad”
— NHTSA complaint filing
When Problems Appear on the 2024 Gmc SIERRA 2500
Based on 35 owner complaints that included an odometer reading. Median mileage at time of complaint: 8K miles. Most complaints cluster in the 0-30K miles range.
ELECTRICAL
TRANSMISSION
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.
Recalls (3)
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Estimated Insurance Cost for 2024 Gmc SIERRA 2500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Gmc SIERRA 2500 Service Intervals
Uses GM Oil Life System. Full-size trucks may have shorter differential and transfer case intervals if used for towing.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Gmc New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 133 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: The Column Shifter that is installed on all 2024 GMC Sierra 2500HDs and 3500HDs poses a potential safety risk to its passengers and other drivers on the road. When the column shifter of the vehicle is in the standard drive position the shifter covers part of the screen and the direct path to the rad
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: The Column Shifter that is installed on all 2024 GMC Sierra 2500HDs and 3500HDs poses a potential safety risk to its passengers and other drivers on the road. When the column shifter of the vehicle is in the standard drive position the shifter covers part of the screen and the direct path to the rad
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: When attached to a trailer with solar panels, the truck will intermittently disconnect the trailer electronics which disables the trailer brakes and trailer lights. This is because the solar energy is back flowing to the truck via 7 pin connector and overloading the circuit. Having a truck disable t
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Upon starting our 2024 GMC Sierra 2500HD after towing a camping trailer for approximately 200 miles, the following error notifications would cycle every 20 seconds to 5 minutes: "Check Trailer Wiring" "Service Trailer Brake System" The trailer brake would become disabled after these errors
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Gmc dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Gmc SIERRA 2500 — Year Comparison
How does 2024 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 133
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 3
- Injury reports
- 9
- Segment avg
- 52
Check a Specific VIN
See recalls for YOUR 2024 Gmc SIERRA 2500