2013 Gmc SIERRA 2500

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2013 Gmc SIERRA 2500 has 57 owner complaints filed with NHTSA — that's 0.7x the segment average of 80. The most common issue is other problems (25% of all complaints), specifically: the dashboard in my 2013 gmc sierra 2500hd has a crack that runs from the radius of the upper left hand corner of the passenger side airbag to the fwd edge of the dashboard that runs parallel to the windshield. the crack penetrates through the dashboard completely creating two separate sections wit.

2 crash reports

Total Complaints

Recalls Issued

—/5

Safety Stars

0.7x

vs Segment Avg

Known Problems

OTHER

14 complaints

25%

• THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT
• DASH CRACKED NEXT TO PASSENGER AIRBAG COVER. VEHICLE WAS STATIONARY WHEN THIS OCCURRED.
• MY DASH HAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. IF AIR BAG DEPLOYS, IT COULD SEND SHRAPNEL TOWARDS THE PASSENGER. GM IS AWARE OF THIS PROBLEM BUT REFUSES TO ACKNOWLEDGE OR REPAIR. EVERETT GMC TOLD ME THEY USE TO REPAIR FOR $100.00. NOW THEY WANT $1,600.00 AND STATED IT WOULD PROBABLY OCCUR

Typical onset: 50K miles Est. repair: $500

“THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT”

— NHTSA complaint filing

FUEL SYSTEM

9 complaints

16%

• BOSCH CP4 FUEL PUMP FAILURE. PLEASE REFERENCE EA11-003 AND FIND THE SAME FUEL PUMPS THAT WERE FOUND TO FAIL ON AUDI/VW VEHICLES ARE ALSO USED ON GM, FORD, AND DODGE VEHICLES. SAID PUMP FAILED DURING DRIVING WITHOUT WARNING CAUSING COMPLETE ENGINE SHUTDOWN AND LOSS OF POWER. CERAMIC AND METAL
• P21DD CODE LOW VOLTAGE. THIS IS SECOND TIME IT HAS BEEN REPLACED. 62145 MILES ON TRUCK..
• I'M GETTING AN INACCURATE FUEL GAUGE READING.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“BOSCH CP4 FUEL PUMP FAILURE. PLEASE REFERENCE EA11-003 AND FIND THE SAME FUEL PUMPS THAT WERE FOUND TO FAIL ON AUDI/VW VEHICLES ARE ALSO USED ON GM, FORD, AND DODGE VEHICLES. SAID PUMP FAILED DURING DRIVING WITHOUT WARNING CAUSING COMPLETE ENGINE SHUTDOWN AND LOSS OF POWER. CERAMIC AND METAL”

— NHTSA complaint filing

AIR BAGS

7 complaints

12%

• THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT
• CRACKED DASH GOING FROM THE PASSENGER SIDE AIRBAG COVER TO THE DASH VENT. ALSO, THE MOUNTING BRACKET FOR THE SAMES VENT CLIP IS BROKEN CAUSING THE DASH COVER TO BOUNCE AROUND.
• TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER DON MOORE CHEVROLET LOCATED AT 3232 VILLA POINT, OWENSBORO, KY 42303 WAS CONTACTED

Typical onset: 50K miles Est. repair: $500💥 1 crashes

— NHTSA complaint filing

STEERING

5 complaints

• POWER STEERING GOES IN AND OUT WHEN MAKING TURNS AT LOW ENGINE RPM. HAPPENS REGULARLY WHEN TURNING INTO A PARKING SPOT IN A PARKING LOT. SOMETIMES, THE POWER STEERING COMPLETELY GOES OUT DURING THE TURN THAT YOU MUST COME TO A COMPLETE STOP BEFORE STRIKING ANOTHER VEHICLE.
• THE VEHICLE LOSES POWER STEERING IN SLOW CONDITIONS, NORMALLY WHILE IN PARKING LOTS OR MAKING A TURN. THIS NORMALLY ONLY HAPPENS WHEN MAKING A RIGHT HAND TURN. WHEN THIS OCCURS, IT IS NEARLY IMPOSSIBLE TO CONTINUE THE TURN OF THE WHEEL TO COMPLETE YOUR TURN. THE VEHICLE HAS BEEN TAKEN TO THE DEAL
• I BOUGHT MY 2013 SIERRA 2500 HD 4X4 USED WITH ONLY 42000 MILES ON IT. WITHIN 1000 MILES OF THAT PURCHASE, THE POWER STEERING PUMP FAILED AND NEEDED REPLACED. I WAS PULLING INTO THE GAS STATION AND ALMOST TOOK OUT A FUELING TOWER. POWER STEERING PUMPS DO NOT FAIL -- THEY ARE MANUFACTURING DEFECTS. I

Typical onset: 50K miles Est. repair: $500

“POWER STEERING GOES IN AND OUT WHEN MAKING TURNS AT LOW ENGINE RPM. HAPPENS REGULARLY WHEN TURNING INTO A PARKING SPOT IN A PARKING LOT. SOMETIMES, THE POWER STEERING COMPLETELY GOES OUT DURING THE TURN THAT YOU MUST COME TO A COMPLETE STOP BEFORE STRIKING ANOTHER VEHICLE.”

— NHTSA complaint filing

TRANSMISSION

5 complaints

• I was driving 75 mph in traffic when my steering wheel jerked hard and the truck made a loud noise from underneath. Lights on dash engine light and traction light on. Dash read out said service stabilitrak and service traction control. I could have been hit from behind. The truck was stuck in 3rd ge
• Transmission Control Module failure The TCM went out one day with no warning. Sitting at a red light, the light turned green, I started to go, and got about 20 feet into the intersection when suddenly it was like my truck shifted into neutral gear. Motor would rev but I couldn't move forward or back
• Transmission Control Module I was at an intersection when the TCM malfunctioned halfway through and I lost all power to my motor. I was pulling a large trailer and cross traffic had to slam on brakes to keep from hitting me. My truck will not move faster that a few miles an hour now that it is in

Typical onset: 50K miles Est. repair: $500

“I was driving 75 mph in traffic when my steering wheel jerked hard and the truck made a loud noise from underneath. Lights on dash engine light and traction light on. Dash read out said service stabilitrak and service traction control. I could have been hit from behind. The truck was stuck in 3rd ge”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

AIR BAGS(~50K mi)

$500

STEERING(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 57 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: BOSCH CP4 FUEL PUMP FAILURE. PLEASE REFERENCE EA11-003 AND FIND THE SAME FUEL PUMPS THAT WERE FOUND TO FAIL ON AUDI/VW VEHICLES ARE ALSO USED ON GM, FORD, AND DODGE VEHICLES. SAID PUMP FAILED DURING DRIVING WITHOUT WARNING CAUSING COMPLETE ENGINE SHUTDOWN AND LOSS OF POWER. CERAMIC AND METAL
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: POWER STEERING GOES IN AND OUT WHEN MAKING TURNS AT LOW ENGINE RPM. HAPPENS REGULARLY WHEN TURNING INTO A PARKING SPOT IN A PARKING LOT. SOMETIMES, THE POWER STEERING COMPLETELY GOES OUT DURING THE TURN THAT YOU MUST COME TO A COMPLETE STOP BEFORE STRIKING ANOTHER VEHICLE.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)