BestCarRank
Gmc

2013 Gmc SIERRA 2500

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2013 Gmc SIERRA 2500 has 57 owner complaints filed with NHTSA — that's 1.1x the segment average of 52. The most common issue is other problems (25% of all complaints), specifically: the dashboard in my 2013 gmc sierra 2500hd has a crack that runs from the radius of the upper left hand corner of the passenger side airbag to the fwd edge of the dashboard that runs parallel to the windshield. the crack penetrates through the dashboard completely creating two separate sections wit. There are 3 recalls issued for this model year.

2 crash reports

57

Total Complaints

3

Recalls Issued

4/5

Safety Stars

1.1x

vs Segment Avg

Known Problems(top 5 of 8)

OTHER

14 complaints
25%
  • THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT
  • DASH CRACKED NEXT TO PASSENGER AIRBAG COVER. VEHICLE WAS STATIONARY WHEN THIS OCCURRED.
  • MY DASH HAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. IF AIR BAG DEPLOYS, IT COULD SEND SHRAPNEL TOWARDS THE PASSENGER. GM IS AWARE OF THIS PROBLEM BUT REFUSES TO ACKNOWLEDGE OR REPAIR. EVERETT GMC TOLD ME THEY USE TO REPAIR FOR $100.00. NOW THEY WANT $1,600.00 AND STATED IT WOULD PROBABLY OCCUR
Typical onset: 50K miles Est. repair: $500

THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT

— NHTSA complaint filing

When Problems Appear on the 2013 Gmc SIERRA 2500

Based on 28 owner complaints that included an odometer reading. Median mileage at time of complaint: 60K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
8
30-60K
6
60-100K
8
100-150K
4
150-200K
0
200K+
2

OTHER

In line with typicalmedian 45K mi · 7 reports
0-30K
3
30-60K
2
60-100K
2
100-150K
0
150-200K
0
200K+
0

STEERING

In line with typicalmedian 43K mi · 5 reports
0-30K
2
30-60K
1
60-100K
1
100-150K
0
150-200K
0
200K+
1

FUEL SYSTEM

High-mileage issuemedian 106K mi · 5 reports
0-30K
0
30-60K
1
60-100K
1
100-150K
2
150-200K
0
200K+
1

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (3)

EQUIPMENT26/04/2018

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Estimated Insurance Cost for 2013 Gmc SIERRA 2500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,449
Full coverage / month
$121
Liability only / year
$598
vs US avg
-13%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating0.98x
× vehicle age0.92x
= Full coverage estimate$1449

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Gmc SIERRA 2500 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
45K mi
Engine coolant
150K mi
Spark plugs
100K mi
Cabin air filter
23K mi
Engine air filter
45K mi
Differential (AWD/4WD)
45K mi

Uses GM Oil Life System. Full-size trucks may have shorter differential and transfer case intervals if used for towing.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Gmc New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
6 yr / 100K mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Gmc. If you're buying a used 2013 SIERRA 2500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Gmc dealer for VIN-specific remaining warranty.

Estimated Repair Costs

OTHER(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
AIR BAGS(~50K mi)
$500
STEERING(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 57 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: BOSCH CP4 FUEL PUMP FAILURE. PLEASE REFERENCE EA11-003 AND FIND THE SAME FUEL PUMPS THAT WERE FOUND TO FAIL ON AUDI/VW VEHICLES ARE ALSO USED ON GM, FORD, AND DODGE VEHICLES. SAID PUMP FAILED DURING DRIVING WITHOUT WARNING CAUSING COMPLETE ENGINE SHUTDOWN AND LOSS OF POWER. CERAMIC AND METAL

    Typically appears around 50K miles. Repair cost ~$500

  • AIR BAGS: THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WIT

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: POWER STEERING GOES IN AND OUT WHEN MAKING TURNS AT LOW ENGINE RPM. HAPPENS REGULARLY WHEN TURNING INTO A PARKING SPOT IN A PARKING LOT. SOMETIMES, THE POWER STEERING COMPLETELY GOES OUT DURING THE TURN THAT YOU MUST COME TO A COMPLETE STOP BEFORE STRIKING ANOTHER VEHICLE.

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 3 recalls have been completed — free at any Gmc dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
57
Recalls
3
Fire reports
0
Crash reports
2
Injury reports
0
Segment avg
52

Check a Specific VIN

See recalls for YOUR 2013 Gmc SIERRA 2500