Is the 2017 Gmc SIERRA 2500 reliable?

The 2017 Gmc SIERRA 2500 has 51 complaints filed with NHTSA (1.0x the segment average). Our reliability verdict: average. Most common issue: OTHER problems.

What are common problems with the 2017 Gmc SIERRA 2500?

Top problems: OTHER (10 complaints, avg repair $500); BRAKES (8 complaints, avg repair $500); ENGINE (6 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2017 Gmc SIERRA 2500?

Yes, there are 6 recall(s): SEAT BELTS:FRONT:RETRACTOR, ENGINE, AIR BAGS:FRONTAL, AIR BAGS:FRONTAL, EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. Contact any Gmc dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to insure a 2017 Gmc SIERRA 2500?

Estimated US average full-coverage insurance for the 2017 Gmc SIERRA 2500 is approximately $1,575/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2017 Gmc SIERRA 2500

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2017 Gmc SIERRA 2500 has 51 owner complaints filed with NHTSA — that's 1.0x the segment average of 52. The most common issue is other problems (20% of all complaints), specifically: the dash has cracked in 2 places, and this poses a safety risk of shrapnel should the airbags deploy. i understand this is a common problem with this and related models. gmc should replace the dash.. There are 6 recalls issued for this model year. ⚠️ 1 fire report filed.

1 fire report 1 crash report

Total Complaints

Recalls Issued

4/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

OTHER

10 complaints

20%

• THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.
• DURAMAX TICKING NOISE. CONSISTENT TEMPO TICKING NOISE COMING FROM ENGINE BAY. AUDIBLE ONLY WHEN MOVING AT LOW SPEEDS DUE TO INCREASED VEHICLE/ROAD NOISE AT HIGHER SPEEDS. NOT CONSISTENT WITH RPM OR SPEED. NO WARNING LIGHTS OR SYMPTOMS AT THIS TIME. DEALER SAYS NOT COMMON, BUT APPEARS COMMON ON THE I
• TRUCK HAS LANE DEPARTURE SENSOR, SENSORS YOU ARE TOO CLOSE, BACKUP SENSORS. LAST DECEMBER THESE QUIT WORKING. THEY THOUGHT BE CAUSE I PUT A NEW WINDSHIELD IN SO THEY CHANGES THE WINDSHIELD, THEN CHANGED THE CAMERA AND IT DIDN'T HELP. FOR 6 MONTHS THEY HAVE BEEN TELLING ME THEY ARE WORKING WITH GM TE

Typical onset: 50K miles Est. repair: $500

“THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.”

— NHTSA complaint filing

When Problems Appear on the 2017 Gmc SIERRA 2500

Based on 20 owner complaints that included an odometer reading. Median mileage at time of complaint: 18K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (6)

SEAT BELTS:FRONT:RETRACTOR14/09/2017

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Fix: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Estimated Insurance Cost for 2017 Gmc SIERRA 2500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,575

Full coverage / month

$131

Liability only / year

$598

vs US avg

-6%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating0.98x

× vehicle age1.00x

= Full coverage estimate$1575

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Gmc SIERRA 2500 Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

45K mi

Engine coolant

150K mi

Spark plugs

100K mi

Cabin air filter

23K mi

Engine air filter

45K mi

Differential (AWD/4WD)

45K mi

Uses GM Oil Life System. Full-size trucks may have shorter differential and transfer case intervals if used for towing.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Gmc New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

6 yr / 100K mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Gmc. If you're buying a used 2017 SIERRA 2500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Gmc dealer for VIN-specific remaining warranty.

Estimated Repair Costs

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 51 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: MY 2017 GMC 2500 SIERRA DENALI DURAMAX HAS HAD THIS THROTTLE ISSUE, IT SEEMS TO ONLY DO IT WHEN THE EXHAUST STINKS, AND AT SPEEDS BETWEEN 5 - 55 MPH. IF I TAKE MY FOOT OFF THE ACCELERATOR THE TRUCK MAINTAINS RPM (1200 - 1400) OR EVEN HAS INCREASED SOME AND HAS LASTED 2 - 5 SECONDS (ESTIMATED AND GRE
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: MY 2017 GMC 2500 SIERRA DENALI DURAMAX HAS HAD THIS THROTTLE ISSUE, IT SEEMS TO ONLY DO IT WHEN THE EXHAUST STINKS, AND AT SPEEDS BETWEEN 5 - 55 MPH. IF I TAKE MY FOOT OFF THE ACCELERATOR THE TRUCK MAINTAINS RPM (1200 - 1400) OR EVEN HAS INCREASED SOME AND HAS LASTED 2 - 5 SECONDS (ESTIMATED AND GRE
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CAS
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 6 recalls have been completed — free at any Gmc dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)