2017 Gmc SIERRA 2500

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2017 Gmc SIERRA 2500 has 51 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is other problems (20% of all complaints), specifically: the dash has cracked in 2 places, and this poses a safety risk of shrapnel should the airbags deploy. i understand this is a common problem with this and related models. gmc should replace the dash.. ⚠️ 1 fire report filed.

1 fire report 1 crash report

Total Complaints

Recalls Issued

—/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

OTHER

10 complaints

20%

• THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.
• DURAMAX TICKING NOISE. CONSISTENT TEMPO TICKING NOISE COMING FROM ENGINE BAY. AUDIBLE ONLY WHEN MOVING AT LOW SPEEDS DUE TO INCREASED VEHICLE/ROAD NOISE AT HIGHER SPEEDS. NOT CONSISTENT WITH RPM OR SPEED. NO WARNING LIGHTS OR SYMPTOMS AT THIS TIME. DEALER SAYS NOT COMMON, BUT APPEARS COMMON ON THE I
• TRUCK HAS LANE DEPARTURE SENSOR, SENSORS YOU ARE TOO CLOSE, BACKUP SENSORS. LAST DECEMBER THESE QUIT WORKING. THEY THOUGHT BE CAUSE I PUT A NEW WINDSHIELD IN SO THEY CHANGES THE WINDSHIELD, THEN CHANGED THE CAMERA AND IT DIDN'T HELP. FOR 6 MONTHS THEY HAVE BEEN TELLING ME THEY ARE WORKING WITH GM TE

Typical onset: 50K miles Est. repair: $500

“THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.”

— NHTSA complaint filing

BRAKES

8 complaints

16%

• MY 2017 GMC 2500 SIERRA DENALI DURAMAX HAS HAD THIS THROTTLE ISSUE, IT SEEMS TO ONLY DO IT WHEN THE EXHAUST STINKS, AND AT SPEEDS BETWEEN 5 - 55 MPH. IF I TAKE MY FOOT OFF THE ACCELERATOR THE TRUCK MAINTAINS RPM (1200 - 1400) OR EVEN HAS INCREASED SOME AND HAS LASTED 2 - 5 SECONDS (ESTIMATED AND GRE
• TOOK TRUCK IN FOR FIRST OIL CHANGE.I HAD SEVERAL PROBLEMS INCLUDING THE BACK TIRES BEING OVER 50% WORN OUT. ALIGNMENT WAS OFF AND DEALER REPAIRED THAT AND ROTATED THE TIRES. NOW WHEN I STOP AT ABOUT 5 MPH THE TRUCK JUMPS. I REMOVED THE ABS FUSE AND PROBLEM GOES AWAY. DEALER STATES THERE IS NO WARRAN
• Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“MY 2017 GMC 2500 SIERRA DENALI DURAMAX HAS HAD THIS THROTTLE ISSUE, IT SEEMS TO ONLY DO IT WHEN THE EXHAUST STINKS, AND AT SPEEDS BETWEEN 5 - 55 MPH. IF I TAKE MY FOOT OFF THE ACCELERATOR THE TRUCK MAINTAINS RPM (1200 - 1400) OR EVEN HAS INCREASED SOME AND HAS LASTED 2 - 5 SECONDS (ESTIMATED AND GRE”

— NHTSA complaint filing

ENGINE

6 complaints

12%

• MY 2017 GMC 2500 SIERRA DENALI DURAMAX HAS HAD THIS THROTTLE ISSUE, IT SEEMS TO ONLY DO IT WHEN THE EXHAUST STINKS, AND AT SPEEDS BETWEEN 5 - 55 MPH. IF I TAKE MY FOOT OFF THE ACCELERATOR THE TRUCK MAINTAINS RPM (1200 - 1400) OR EVEN HAS INCREASED SOME AND HAS LASTED 2 - 5 SECONDS (ESTIMATED AND GRE
• On December 29, 2022 I stopped at the bank for 2 minute and when I got back to my truck I noticed smoke coming out from under the hood. I immediately called 911 and luckily some nice people were able to get my hood up safely and the bank provided a fire extinguisher before the fire trucks arrived. I
• The contact owns a 2017 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the transmission was slipping. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

— NHTSA complaint filing

ELECTRICAL

6 complaints

12%

• I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CAS
• GM ISSUES A SAFETY RECALL ON ENGINE BLOCK HEATERS FOR 6.6L DURMAX ENGINES STATING USING THE EQUIPMENT MAY CAUSE A FIRE. TWO YEARS, THE EQUIPMENT HAS NOT BEEN REPLACED AND DEALERSHIPS PASS BLAME TO GM
• Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming

Typical onset: 50K miles Est. repair: $500

“I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CAS”

— NHTSA complaint filing

TRANSMISSION

6 complaints

12%

• Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked
• We were at a restaurant with friends we got back into the vehicle. I started up the vehicle and several electrical things happened. The service trailer brakes message came up, then the service power steering message came on. The engine was running but the tachometer didn’t work, or the oil pressu
• The contact owns a 2017 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the transmission was slipping. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with

Typical onset: 50K miles Est. repair: $500

“Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked ”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 51 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: MY 2017 GMC 2500 SIERRA DENALI DURAMAX HAS HAD THIS THROTTLE ISSUE, IT SEEMS TO ONLY DO IT WHEN THE EXHAUST STINKS, AND AT SPEEDS BETWEEN 5 - 55 MPH. IF I TAKE MY FOOT OFF THE ACCELERATOR THE TRUCK MAINTAINS RPM (1200 - 1400) OR EVEN HAS INCREASED SOME AND HAS LASTED 2 - 5 SECONDS (ESTIMATED AND GRE
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: MY 2017 GMC 2500 SIERRA DENALI DURAMAX HAS HAD THIS THROTTLE ISSUE, IT SEEMS TO ONLY DO IT WHEN THE EXHAUST STINKS, AND AT SPEEDS BETWEEN 5 - 55 MPH. IF I TAKE MY FOOT OFF THE ACCELERATOR THE TRUCK MAINTAINS RPM (1200 - 1400) OR EVEN HAS INCREASED SOME AND HAS LASTED 2 - 5 SECONDS (ESTIMATED AND GRE
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CAS
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)