2016 Chevrolet SUBURBAN

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2016 Chevrolet SUBURBAN has 296 owner complaints filed with NHTSA — that's 3.7x the segment average of 80. The most common issue is brakes problems (27% of all complaints), specifically: tl* the contact owns a 2016 chevrolet suburban. while driving 30 mph, the vehicle failed to accelerate. also, the brakes failed to respond when the brake pedal was depressed and the vehicle stalled. the failure recurred two more times. the vehicle was not diagnosed or repaired. the manufacturer was . ⚠️ 1 fire report filed.

1 fire report 8 crash reports 7 injuries

296

Total Complaints

Recalls Issued

—/5

Safety Stars

3.7x

vs Segment Avg

Known Problems

BRAKES

81 complaints

27%

• TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS
• THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.
• I HAD A VERY BAD ACCIDENT IN DEC 05, 2017 TROUGHT THE HIT , THE HIT WAS SO STRONG , AND THE AIRBAGS DID NOT OPEN FOR ME AND MY FRIEND, SHE HIT HER HEAD AND KNIE ON THE BOARD I HAD CARDIAC CONTUSION HAD TO STAY AT THE HOSPITAL POLICE WAS SURPRISE THAT THE AIRBAG DID NOT GO ON, AND THE HOSPITAL

Typical onset: 50K miles Est. repair: $500💥 6 crashes

“TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ”

— NHTSA complaint filing

TRANSMISSION

44 complaints

15%

• SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT W
• EXCESS PLAY AT DIFFERENTIAL CAUSING CLUNKING NOISE WHEN SHIFTING INTO GEAR, WHEN GIVING GAS AFTER LETTING GO OF GAS PEDAL AT CRUISING , AND WHEN SLOWING DOWN WITHOUT BREAKING.
• 2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT W”

— NHTSA complaint filing

ENGINE

27 complaints

• WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTE
• TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS
• SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT W

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTE”

— NHTSA complaint filing

OTHER

26 complaints

• WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM
• I OWN A 2016 CHEVY SUBURBAN LTZ PURCHASED FEB 29, 2016. IT IS NOW AT THE DEALER AND FOR A SECOND TIME DEALING WITH A VIBRATION ISSUE STARTING AT APPROXIMATELY 43 MPH AND CONTINUING TO WORSEN AS SPEED INCREASES. THE TIRES HAVE BEEN ROAD FORCED BALANCE BUT VIBRATION IS STILL PRESENT. THIS IS THE SE
• I OWN A2016 SUBURBAN AND ITS SEEM TO HAVE A VIBRATION WHEN I'M DOING 35 TO 45 MILES ,TOOK SUBURBAN TO DEALER AND THEY TOLD ME THAT NEED IT BALANCE ON TIRES, I PAY 19.99 FOR THE BALANCE AND THE PROBLEM STILL THERE.ITS THERE ANYTHING I NEED TO DO TO GET THIS PROBLEM SOLVE.?

Typical onset: 50K miles Est. repair: $500

“WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM”

— NHTSA complaint filing

ELECTRICAL

26 complaints

• THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.
• I HAVE EXPERIENCED MY RADIO AND STEERING CONTROLS FAIL TO RESPOND TO TOUCH, DISCONNECT FROM PHONE CALLS, MY CRUISE CONTROL HAS STOPPED WORKING ON SEVERAL OCCASIONS AND IS NOW INTERMITTENT. THE VEHICLE'S LANE DEPARTURE ASSIST IS INTERMITTENT AS WELL.
• BRAKES WONT STOP IN CARPOOL ON SECOND STOP. THEY LOCK UP. IVE ALMOST RUN INTO THE CAR IN FRONT AND ALMOST RAN INTO A KID!! DEALERSHIP SAID IT WAS JUST MY BRAKE PAD AND NOT COVERED BYT I SAID IT ONLY HAPPENS IN THIS ONE SITUATION. ALSO - MY SCREEN/RADIO/MOVIE JUST BLACKS OUT WITH NO POWER FOR MO REAS

Typical onset: 50K miles Est. repair: $500

“THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 296 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT W
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)