2014 Chevrolet SUBURBAN

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2014 Chevrolet SUBURBAN has 77 owner complaints filed with NHTSA — that's 1.0x the segment average of 80. The most common issue is other problems (23% of all complaints), specifically: the recirculating air switch will not stay "on" the way the rear a/c does, the way the cruise control does, the way almost every other switch in the [xxx] truck does. it goes off every time you shut down and also other times. it is located on the passenger side with a itsy-bitsy idiot light that i. ⚠️ 2 fire reports filed.

2 fire reports 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

1.0x

vs Segment Avg

Known Problems

OTHER

18 complaints

23%

• THE RECIRCULATING AIR SWITCH WILL NOT STAY "ON" THE WAY THE REAR A/C DOES, THE WAY THE CRUISE CONTROL DOES, THE WAY ALMOST EVERY OTHER SWITCH IN THE [XXX] TRUCK DOES. IT GOES OFF EVERY TIME YOU SHUT DOWN AND ALSO OTHER TIMES. IT IS LOCATED ON THE PASSENGER SIDE WITH A ITSY-BITSY IDIOT LIGHT THAT I
• THE DRIVER SIDE AND REAR PASSENGER SIDE OUTSIDE DOOR HANDLES CRACKED ON THE INSIDE. THE DASH IS GETTING A BIG CRACK ABOVE THE STEERING WHEEL.
• CRACKING DASHBOARD. NO ACCIDENT OCCURRED IT IS JUST CRACKING. I'M AFRAID IT MAY AFFECT THE AIRBAG.

Typical onset: 50K miles Est. repair: $500

“THE RECIRCULATING AIR SWITCH WILL NOT STAY "ON" THE WAY THE REAR A/C DOES, THE WAY THE CRUISE CONTROL DOES, THE WAY ALMOST EVERY OTHER SWITCH IN THE [XXX] TRUCK DOES. IT GOES OFF EVERY TIME YOU SHUT DOWN AND ALSO OTHER TIMES. IT IS LOCATED ON THE PASSENGER SIDE WITH A ITSY-BITSY IDIOT LIGHT THAT I”

— NHTSA complaint filing

AIR BAGS

15 complaints

19%

• THE DASH WHERE THE AIRBAG CONNECTS HAS CRACKED. ANY TIME I SEARCH THE INTERNET FOR THIS ISSUE IT SEAMS A VERY HIGH MAJORITY HAVE THE SAME ISSUE.
• MY DASHBOARD CRACKED RIGHT AROUND THE AIRBAG. I HAVE CONCERN THAT WHEN THE AIRBAG MY DEPLOY IT COULD CAUSE PHYSICAL HARM TO THE PASSENGER. CHEVROLET REFUSES TO REPAIR THE ISSUE BECAUSE IT IS 3 MONTHS OUT OF WARRANTY
• WOULD GET INTERMITTENT AIR BAG WARNING LIGHT. TOOK IT TO ONE DEALERSHIP AND FOUND NO CODES. LATER I FIGURED OUT IT WOULD ONLY BE ON WITH A PASSENGER IN THE SEAT AND TOOK IT TO ANOTHER DEALERSHIP WHERE IT WAS FOUND TO BE THE PASSENGER PRESENCE MODULE. WITH THE LIGHT ON THE AIRBAG WILL NOT DEPLOY. FIL

Typical onset: 50K miles Est. repair: $500

“THE DASH WHERE THE AIRBAG CONNECTS HAS CRACKED. ANY TIME I SEARCH THE INTERNET FOR THIS ISSUE IT SEAMS A VERY HIGH MAJORITY HAVE THE SAME ISSUE.”

— NHTSA complaint filing

BODY/STRUCTURE

8 complaints

10%

• THE DASHBOARD BY THE AIRBAG HAS CRACKED .
• DASHBOARD IS CRACKING AND NON-REPAIRABLE. MY RESEARCH FINDS THAT THIS ISSUE HAS HAPPENED TO A VAST NUMBER OF 2007-2014 GM VEHICLES, THAT DEALERSHIPS AND GM ARE REFUSING TO FIX THE DASHBOARDS, AND THAT THE DASHBOARDS CONTINUE TO BREAK DOWN, CREATING MORE POTENTIAL FOR HAZARD.
• THE DASHBOARD HAS CRACKED, STARTING TOWARDS THE WINDSHIELD AND TRAVELLING TOWARDS THE STEERING WHEEL. THERE WAS NO IMPACT, IT HAS CRACKED ON IT'S OWN OVER TIME. THE MANUFACTURER WOULD NOT FIX IT UNDER WARRANTY.

Typical onset: 50K miles Est. repair: $500

“THE DASHBOARD BY THE AIRBAG HAS CRACKED .”

— NHTSA complaint filing

ELECTRICAL

7 complaints

• TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILU
• THIS IS A RECURRING PROBLEM WITH MY 2014 SUBURBAN Z-71 4X4, FIRST OCCURRING AT 2735 MILES, AND AGAIN AT 19,367, 19,420, AND 20,435 MILES. WHILE DRIVING AT OR ABOVE 45 MPH, THE VEHICLE HAS EXHIBITED THE FOLLOWING SYMPTOMS: LOSS OF POWER WHILE THE "CHECK ENGINE," "STABILTRAK" AND "TRACTION CONTROL"
• INTERMITTENT ELECTRICAL SHORT - RADIO NO POWER, DVD NO POWER. INTERMITTENT ELECTRICAL SHORT - STABILITY CONTROL DISPLAYING AFTER POWER RESTORED. INTERMITTENT ELECTRICAL SHORT AND HE VEHICLE STALLED ON 09/21/2017

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILU”

— NHTSA complaint filing

SEATS/RESTRAINTS

5 complaints

• NO ACCIDENT; HOWEVER, I AM 6'4" AND WHEN I AM IN THE DRIVERS SEAT I HAVE TO DRIVE WITH SEAT ALL THE WAY BACK. WITH THE MIRROR FULLY OUT TO VIEW CARS ON THE LEFT I HAVE TO MOVE MY HEAD OVER TO THE RIGHT TO GET A SAFE VIEW OF THE LANE AND PASSING CARS. ALSO I HAVE THE SAME PROBLEM VIEWING BEHIND ME
• I USE MY SEAT WARMER MOST OF HE TIME HOWEVER WHEN DRIVING ABOUT 6 HOURS I SUFFERED BURNS/BLISTERS TO BOTH SIDES OF MY BUTT. THE SEAT DIDN'T CATCH FIRE OR MELT , NEITHER DID MY SHORTS. I DID NOT SEEK MEDICAL ATTENTION I AM CARING FOR THE BURNS AT HOME I WOULD LIKE THIS INVESTIGATED .... UPDATED
• THE RIGHT REAR SEAT BELT WILL NOT RETRACT. CHEVROLET NEEDS $600 TO FIX IT. PEOPLE WHO CANNOT AFFORD THIS REPAIR ARE AT RISK OF DYING.

Typical onset: 50K miles Est. repair: $500

“NO ACCIDENT; HOWEVER, I AM 6'4" AND WHEN I AM IN THE DRIVERS SEAT I HAVE TO DRIVE WITH SEAT ALL THE WAY BACK. WITH THE MIRROR FULLY OUT TO VIEW CARS ON THE LEFT I HAVE TO MOVE MY HEAD OVER TO THE RIGHT TO GET A SAFE VIEW OF THE LANE AND PASSING CARS. ALSO I HAVE THE SAME PROBLEM VIEWING BEHIND ME ”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

AIR BAGS(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 77 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: THE RECIRCULATING AIR SWITCH WILL NOT STAY "ON" THE WAY THE REAR A/C DOES, THE WAY THE CRUISE CONTROL DOES, THE WAY ALMOST EVERY OTHER SWITCH IN THE [XXX] TRUCK DOES. IT GOES OFF EVERY TIME YOU SHUT DOWN AND ALSO OTHER TIMES. IT IS LOCATED ON THE PASSENGER SIDE WITH A ITSY-BITSY IDIOT LIGHT THAT I
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: THE DASH WHERE THE AIRBAG CONNECTS HAS CRACKED. ANY TIME I SEARCH THE INTERNET FOR THIS ISSUE IT SEAMS A VERY HIGH MAJORITY HAVE THE SAME ISSUE.
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: THE DASHBOARD BY THE AIRBAG HAS CRACKED .
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILU
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)