2015 Chevrolet SUBURBAN

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2015 Chevrolet SUBURBAN has 587 owner complaints filed with NHTSA — that's 7.3x the segment average of 80. The most common issue is brakes problems (26% of all complaints), specifically: \the accelerator pedal and brake pedal are separated by 1-1/4 inches. at rest, the brake pedal is about 1/2 inch higher than the accelerator pedal. when depressed, the brake pedal is 1 inch lower. it is very easy to move your right foot from the accelerator to depress the brakes and not be far enoug. ⚠️ 6 fire reports filed.

6 fire reports 21 crash reports 29 injuries

587

Total Complaints

Recalls Issued

—/5

Safety Stars

7.3x

vs Segment Avg

Known Problems

BRAKES

152 complaints

26%

• \THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUG
• WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.
• WHILE DRIVING ON A HIGHWAY, THE ABS & BRAKE WARNING LIGHTS ELIMINATED. IT WAS DETERMINED THAT THE ISSUE WAS THE EBCM BRAKE CONTROLLER MODULE THAT HAD FAILED CAUSING THE ASSOCIATED ABS BRAKE PUMP TO RUN CONTINUOUSLY, THUS DESTROYING IT. THE MODULE AND PUMP ARE LOCATED ON THE FRAME APPROX. BELOW THE D

Typical onset: 50K miles Est. repair: $500💥 8 crashes

“\THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUG”

— NHTSA complaint filing

ELECTRICAL

58 complaints

10%

• THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE
• I PURCHASED A BRAND NEW 2015 CHEVROLET SUBURBAN LT ON DECEMBER 20, 2014 AND BY DECEMBER 23, 2014, THERE WAS A MAJOR WATER LEAK ABOUT THE DRIVER VISOR AND HEADLINER AND EQUIPMENT FAILURES. I NOTICED THAT THE GPS, COMPASS, ONSTAR AND MYLINK WERE NO LONGER WORKING. AS OF DECEMBER 31, 2014, I STILL DO
• SINCE PURCHASING THIS VEHICLE IN JULY OF 2014 IT HAS BEEN BACK AT THE DEALER SEVERAL TIMES FOR THE TIGHTEN GAS CAP LIGHT & THE CHECK ENGINE LIGHT. EVEN IF GAS HASN'T BEEN PUT INTO THE CAR FOR SEVERAL DAYS THE LIGHT JUST COMES ON AND SOON AFTER THE CHECK ENGINE LIGHT COMES. *TR

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 2 crashes

“THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ”

— NHTSA complaint filing

STEERING

58 complaints

10%

• FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR
• TL*THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE MAKING A TURN IN EITHER LEFT OR RIGHT, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE
• WHEN DRIVING OVER A POTHOLE OR SMALL BUMP, THE SUSPENSION SEEMS TO LET GO AND THE CAR JUMPS VERY ABNORMALLY. WE ONLY HAD 30K MILES AND I BELIEVE THIS IS A SUSPENSION PROBLEM. THE SHOCKS MAKE A LOT OF NOISE WHEN WE GO TOWARDS A POTHOLE. WE WENT TO THE DEALERSHIP TO COMPLAIN ABOUT THE SHOCKS AND THEY

Typical onset: 50K miles Est. repair: $500💥 6 crashes

“FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR”

— NHTSA complaint filing

OTHER

57 complaints

10%

• THE VEHICLE HAD APPROXIMATELY 3500 MILES WHEN RETURNED TO DEALERSHIP. THE PRIMARY ISSUE WAS "RUNNING ROUGH." THE VEHICLE WAS IN THE REPAIR SHOP OVER FIVE WEEKS. IN THREE INCIDENTS PICKED UP THE VEHICLE WHEN IT WAS SUPPOSEDLY FINE. WITHIN MINUTES THE CECILE STALLED AND STARTING TO SHUTTER. WARNI
• VEHICLE IS CREATING A BUFFETING, PRESSURE SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATING HEADACHE, DIZZINESS AND STRAIN. *TR
• WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“THE VEHICLE HAD APPROXIMATELY 3500 MILES WHEN RETURNED TO DEALERSHIP. THE PRIMARY ISSUE WAS "RUNNING ROUGH." THE VEHICLE WAS IN THE REPAIR SHOP OVER FIVE WEEKS. IN THREE INCIDENTS PICKED UP THE VEHICLE WHEN IT WAS SUPPOSEDLY FINE. WITHIN MINUTES THE CECILE STALLED AND STARTING TO SHUTTER. WARNI”

— NHTSA complaint filing

TRANSMISSION

47 complaints

• TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER SHUTTING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAI
• THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE
• THIS VEHICLE HAS A PUSH BUTTON START/STOP. YOU CAN STOP THE VEHICLE WHILE IT IS IN GEAR, AND IF YOU GET OUT THE VEHICLE CAN JUST ROLL AWAY. THIS HAS NEARLY CAUSED 2 SERIOUS ACCIDENTS, ONCE IT ROLLED BACKWARDS, NARROWLY MISSING A PEDESTRIAN, ANOTHER TIME FORWARDS INTO A CAR IN FRONT. GM NEED TO RECT

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 1 crashes

“TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER SHUTTING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAI”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

STEERING(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 587 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: \THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUG
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: FAULTY STEERING COLUMN WAS BEEN REPLACED IN OCTOBER 2014 (AT APPROX. 6000 MILES) AND AGAIN IN MARCH 2015 (AT APPROX 12,500 MILES). *TR
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE VEHICLE HAD APPROXIMATELY 3500 MILES WHEN RETURNED TO DEALERSHIP. THE PRIMARY ISSUE WAS "RUNNING ROUGH." THE VEHICLE WAS IN THE REPAIR SHOP OVER FIVE WEEKS. IN THREE INCIDENTS PICKED UP THE VEHICLE WHEN IT WAS SUPPOSEDLY FINE. WITHIN MINUTES THE CECILE STALLED AND STARTING TO SHUTTER. WARNI
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)