2023 Chevrolet SUBURBAN
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Chevrolet SUBURBAN has 140 owner complaints filed with NHTSA — that's 1.8x the segment average of 80. The most common issue is engine problems (44% of all complaints), specifically: the car shifted into neutral while i was driving. i was slowing down to stop at a traffic light when it happened..
140
Total Complaints
0
Recalls Issued
—/5
Safety Stars
1.8x
vs Segment Avg
Known Problems
ENGINE
62 complaints- • The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.
- • Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication p
- • The contact owns a 2023 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the windshield wipers were inoperable. On another occasion, while driving at approximately 70 MPH, the vehicle experienced phantom braking. The
“The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.”
— NHTSA complaint filing
OTHER
13 complaints- • Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication p
- • I drove a 2019 Ford Explorer with Ford Sync, which integrated well with my Android phone to allow handsfree access to Google Maps or Waze for navigation, voice control of my phone for speech-to-text, simple Google queries, like "who wrote the song American Pie," etcetera. Steering wheel controls cou
- • On Star module failure. The module controls many different safety features and it has failed and has been on a backorder for months creating a safety issue every day.
“Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication p”
— NHTSA complaint filing
ELECTRICAL
13 complaints- • There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of Ju
- • The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. The vehicle was taken to the dealer and was repaired. The contact stated that while driving at an undisclosed spe
- • While driving on the highway at night during rainy conditions the wipers stopped in the up position, and at the same time, the headlights turned off. After a few seconds they resumed normal operation. My headlights were in the auto position and my wipers were also in the automatic setting. Being as
“There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of Ju”
— NHTSA complaint filing
TRANSMISSION
12 complaints- • Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication p
- • 6.2L L87 Engine Failure with 36,000 miles on it. While driving on the highway and attempting to pass another vehicle that was traveling on a 2-lane highway the car suddenly died, and the transmission shifted into neutral. When I noticed the vehicle would not accelerate, I looked down and saw the pus
- • Check engine light came on Then : message saying power reduced. Then: Service transmission, unable to shift soon. While driving on the highway. Vehicle has been at dealership for a month with no idea on when parts will be available. They say they have no idea on when a valve body part will be avai
“Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication p”
— NHTSA complaint filing
DRIVER ASSIST/CAMERAS
7 complaints- • Multiple time the full safety camera system has failed. The front rear and 360 degree view camera have intermittently failed multiple times. Restarting the vehicle has had no effect on restoring functionality of the very vital rear back up camera, front camera, parking and pedestrian sensors. This i
- • Multiple time the full safety camera system has failed. The front rear and 360 degree view camera have intermittently failed multiple times. Restarting the vehicle has had no effect on restoring functionality of the very vital rear back up camera, front camera, parking and pedestrian sensors. This i
- • There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of Ju
“Multiple time the full safety camera system has failed. The front rear and 360 degree view camera have intermittently failed multiple times. Restarting the vehicle has had no effect on restoring functionality of the very vital rear back up camera, front camera, parking and pedestrian sensors. This i”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 140 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: The car shifted into neutral while I was driving. I was slowing down to stop at a traffic light when it happened.
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication p
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of Ju
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication p
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chevrolet SUBURBAN — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 140
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 2
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2023 Chevrolet SUBURBAN