2015 Chevrolet IMPALA

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2015 Chevrolet IMPALA has 434 owner complaints filed with NHTSA — that's 5.4x the segment average of 80. The most common issue is electrical problems (22% of all complaints), specifically: latent defect in chevrolet 2015 impala ignition systems that gm (general motors) will not fix. the keyless entry fob was redesign from part number gm/l 22733524 to part number gm 13584829, which has resulted in all the push button switches now raised above the keyless housing. with raise switc. ⚠️ 10 fire reports filed.

10 fire reports 9 crash reports 5 injuries

434

Total Complaints

Recalls Issued

—/5

Safety Stars

5.4x

vs Segment Avg

Known Problems

ELECTRICAL

95 complaints

22%

• LATENT DEFECT IN CHEVROLET 2015 IMPALA IGNITION SYSTEMS THAT GM (GENERAL MOTORS) WILL NOT FIX. THE KEYLESS ENTRY FOB WAS REDESIGN FROM PART NUMBER GM/L 22733524 TO PART NUMBER GM 13584829, WHICH HAS RESULTED IN ALL THE PUSH BUTTON SWITCHES NOW RAISED ABOVE THE KEYLESS HOUSING. WITH RAISE SWITC
• I BOUGHT MY CAR WITH 11K ON IT. IT WAS A DEALER USED CAR THAT HAD NEVER BEEN REGISTERED FOR THE ROAD. I HAD A 2009 CADILLAC, SO THIS IS WHAT I COMPARED THIS CAR TOO THEN. THE PASSENGER WIPER BLADE HAS "SCRATCHED" THE WINDSHIELD WHERE IT STOPS TO RETURN BACK DOWN. THIS HAS CAUSED A PERMANENT MARK IN
• INITIALLY IT STARTED OUT WITH LOSING ALL LIGHTING CONTROL DURING DRIVING FOR ABOUT 10SEC AFTER WHICH IT COMES BACK ON. THIS WHEN ON ARE ABOUT TWO MONTHS AND ABOUT A WEEK AGO, I STARTED GETTING THE ERROR MESSAGE 'POWER STEERING DRIVE WITH CARE' WHICH ALTERNATES WITH ANOTHER ERROR MESSAGE 'STABILITRAK

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports

“LATENT DEFECT IN CHEVROLET 2015 IMPALA IGNITION SYSTEMS THAT GM (GENERAL MOTORS) WILL NOT FIX. THE KEYLESS ENTRY FOB WAS REDESIGN FROM PART NUMBER GM/L 22733524 TO PART NUMBER GM 13584829, WHICH HAS RESULTED IN ALL THE PUSH BUTTON SWITCHES NOW RAISED ABOVE THE KEYLESS HOUSING. WITH RAISE SWITC”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

55 complaints

13%

• TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE REVERSING OUT OF A PARKING SPACE, THE REAR CAMERA FAILED TO OPERATE AND THE DRIVER'S SIDE LANE DEPARTURE ALERT FAILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOAN CHEVROLET, 5049 W RIDGE RD, SPENCERPORT, NY 14559) WHERE IT WAS DIAGNOSED THAT THE
• TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE REVERSING OUT OF A PARKING SPACE, THE REAR CAMERA FAILED TO OPERATE AND THE DRIVER'S SIDE LANE DEPARTURE ALERT FAILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOAN CHEVROLET, 5049 W RIDGE RD, SPENCERPORT, NY 14559) WHERE IT WAS DIAGNOSED THAT THE
• TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING UNKNOWN SPEEDS, THE BLIND SPOT MONITORING SYSTEM FAILED TO OPERATE AND THE SIDE ACTIVATION SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SCHONER CHEVROLET (720 W MAPLE ST, HARTVILLE, OH 44632, (330) 267-9263) AND WAS INFORMED THA

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE REVERSING OUT OF A PARKING SPACE, THE REAR CAMERA FAILED TO OPERATE AND THE DRIVER'S SIDE LANE DEPARTURE ALERT FAILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOAN CHEVROLET, 5049 W RIDGE RD, SPENCERPORT, NY 14559) WHERE IT WAS DIAGNOSED THAT THE ”

— NHTSA complaint filing

OTHER

53 complaints

12%

• I PURCHASED A NEW 2015 CHEVROLET IMPALA LT2 ON JUNE 30, 2015 WITH 25 MILES ON THE ODOMETER FROM RED RIVER CHEVY, BOSSIER CITY, LA. THE GPS AND NAVIGATION AND THE WHOLE INFOTAINMENT SYSTEM STOPPED WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. IT KEPT SAYING I WAS IN TEXAS WHEN I HAVEN'T BEEN TO TEXAS
• ON JUNE 30, 2015 I PURCHASED A 2015 CHEVY IMPALA FROM RED RIVER CHEVY, BOSSIER CITY, LA 71111, (318) 549-7500. ON JULY 17, 2015 THE ENTIRE MY LINK SYSTEM WHICH INCLUDES, ONSTAR, GPS, CD PLAYER AND SIRIUS XM RADIO QUIT WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. ON JULY 27, 2015 I TOOK MY CAR IN TO
• THE GLOVE COMPARTMENT DOOR REMAINS SLIGHTLY OPEN. HOWEVER WHEN DRIVING THEN BREAKING IT WILL OPENED OCCASIONALLY

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports💥 1 crashes

“I PURCHASED A NEW 2015 CHEVROLET IMPALA LT2 ON JUNE 30, 2015 WITH 25 MILES ON THE ODOMETER FROM RED RIVER CHEVY, BOSSIER CITY, LA. THE GPS AND NAVIGATION AND THE WHOLE INFOTAINMENT SYSTEM STOPPED WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. IT KEPT SAYING I WAS IN TEXAS WHEN I HAVEN'T BEEN TO TEXAS ”

— NHTSA complaint filing

STEERING

44 complaints

10%

• TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH
• AT 1884K MI LEAVING HOME DEPOT PARKING LOT PWR STEERING WENT OUT WITH WARNING ON DASH (POWER STEERING FAILURE DRIVE WITH CAUTION). TOWED TO PORTER CHEVROLET IN NEWARK DE. WHERE THEY REPLACED THE ELECTRIC PWR STEERING RACK. THE CAR WAS IN THE SHOP FOR A WEEK. NOW, AT 3838K MI THE SAME SITUATION HAS O
• ON AUGUST 19, 2015 I STARTED MY CAR PUT IT INTO REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND IT DISPLAYED SERVICE POWER STEERING I TURNED OFF THE IGNITION WAITED A FEW MINUTES AND TRIED AGAIN BUT IT STILL WOULD NOT TURN,I CALLED GM ROADSIDE ASSISTANCE AND THEY SENT OUT A TOW TRUCK TO HAVE THEM

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH ”

— NHTSA complaint filing

AIR BAGS

30 complaints

• LETTER FROM CONGRESSMAN PERRY ON BEHALF OF CONSTITUENT RE 2015 CHEVY IMPALA AIRBAG DEFECT. *SMD THE CONSUMER STATED THE FRONT PASSENGER SEAT AIR BAG SENSOR WOULD NOT TURN ON UNLESS A PERSON OF ADEQUATE WEIGHT WAS SITTING IN THE SEAT WITHOUT ANY CUSHION. THE CONSUMER'S WIFE HAD TO SIT ON A CUSHIO
• TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TA
• TAKATA RECALL. I WAS DRIVING DOWN A COUNTY ROAD, I SNEEZED AND HIT MY FACE ON THE STEERING WHEEL AND HIT A TREE AT 40 MPH. MY AIR BAGS DID NOT DEPLOY AT 40MPH IN A FRONTAL CRASH. IT TOTALED THE CAR. BENT THE FRAME AND FRAME AROUND THE MOTOR. MY PASSENGER WAS HURT WORSE THAN ME. WHY DIDN'T MY AIR BAG

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“LETTER FROM CONGRESSMAN PERRY ON BEHALF OF CONSTITUENT RE 2015 CHEVY IMPALA AIRBAG DEFECT. *SMD THE CONSUMER STATED THE FRONT PASSENGER SEAT AIR BAG SENSOR WOULD NOT TURN ON UNLESS A PERSON OF ADEQUATE WEIGHT WAS SITTING IN THE SEAT WITHOUT ANY CUSHION. THE CONSUMER'S WIFE HAD TO SIT ON A CUSHIO”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

OTHER(~50K mi)

$500

STEERING(~50K mi)

$500

AIR BAGS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 434 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: LATENT DEFECT IN CHEVROLET 2015 IMPALA IGNITION SYSTEMS THAT GM (GENERAL MOTORS) WILL NOT FIX. THE KEYLESS ENTRY FOB WAS REDESIGN FROM PART NUMBER GM/L 22733524 TO PART NUMBER GM 13584829, WHICH HAS RESULTED IN ALL THE PUSH BUTTON SWITCHES NOW RAISED ABOVE THE KEYLESS HOUSING. WITH RAISE SWITC
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE REVERSING OUT OF A PARKING SPACE, THE REAR CAMERA FAILED TO OPERATE AND THE DRIVER'S SIDE LANE DEPARTURE ALERT FAILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOAN CHEVROLET, 5049 W RIDGE RD, SPENCERPORT, NY 14559) WHERE IT WAS DIAGNOSED THAT THE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I PURCHASED A NEW 2015 CHEVROLET IMPALA LT2 ON JUNE 30, 2015 WITH 25 MILES ON THE ODOMETER FROM RED RIVER CHEVY, BOSSIER CITY, LA. THE GPS AND NAVIGATION AND THE WHOLE INFOTAINMENT SYSTEM STOPPED WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. IT KEPT SAYING I WAS IN TEXAS WHEN I HAVEN'T BEEN TO TEXAS
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)