2020 Chevrolet IMPALA
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Chevrolet IMPALA has 25 owner complaints filed with NHTSA — that's 0.1x the segment average of 422. The most common issue is other problems (24% of all complaints), specifically: while driving the rpms decrease while the speeding is increasing. at time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. the car can be going 75mphs and the rpms will be between 0 and 1. this also causes it to lag..
25
Total Complaints
0
Recalls Issued
5/5
Safety Stars
0.1x
vs Segment Avg
Known Problems(top 5 of 8)
OTHER
6 complaints- • While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.
- • As I was driving my car in the interstate the car started making noises and began to shake and then it stop driving normally. I did my best to move to the curve and then called a towing truck to get the car. The car transmission stopped working properly. I conducted an analysis on this car in the
- • I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !
“While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.”
— NHTSA complaint filing
Above-average theft risk
The Chevrolet IMPALA was the #11 most-stolen vehicle in the United States in 2025, with approximately 8,400 thefts reported to law enforcement.
Notes: Older sedan; parts demand
Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.
Charging Cost Calculator for 2020 Chevrolet IMPALA
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
Estimated Insurance Cost for 2020 Chevrolet IMPALA
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Chevrolet IMPALA Service Intervals
GM Oil Life System dynamically calculates oil change interval. DEXOS-approved oil required.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Chevrolet New-Vehicle Warranty Coverage
These are the terms for a new Chevrolet. If you're buying a used 2020 IMPALA, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chevrolet dealer for VIN-specific remaining warranty.
EV Incentives for 2020 Chevrolet IMPALA
Updated 2026-07Federal Tax Credit (Section 30D) — Expired 2025-09-30
Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.
State-Level Incentives (Still Active in 14 States)
Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 25 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM for months now, noth
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact rest
Typically appears around 50K miles. Repair cost ~$500
- ☐SEATS/RESTRAINTS: The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM for months now, noth
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chevrolet IMPALA — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 25
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 4
- Injury reports
- 1
- Segment avg
- 422
Check a Specific VIN
See recalls for YOUR 2020 Chevrolet IMPALA