2019 Toyota HIGHLANDER HYBRID

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2019 Toyota HIGHLANDER HYBRID has 9 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is other problems (22% of all complaints), specifically: my toyota highlander limited platinum hybrid navigation system vehicle voice command doesn't work on initial start up of the vehicle. the navigation system does accept driver voice commands and does set up the navigation and provides the driver with on screen driving directions but the vehicle voic.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

OTHER

2 complaints

22%

• MY TOYOTA HIGHLANDER LIMITED PLATINUM HYBRID NAVIGATION SYSTEM VEHICLE VOICE COMMAND DOESN'T WORK ON INITIAL START UP OF THE VEHICLE. THE NAVIGATION SYSTEM DOES ACCEPT DRIVER VOICE COMMANDS AND DOES SET UP THE NAVIGATION AND PROVIDES THE DRIVER WITH ON SCREEN DRIVING DIRECTIONS BUT THE VEHICLE VOIC
• 0 MILES, BRAND NEW, BROUGHT IT HOME AND FOUND THE VOICE PROMPTS AND NAVIGATION SYSTEM DID NOT WORK, SO YOU HAVE TO LOOK AT THE MAP AND TAKE YOUR EYES OFF OF THE ROAD IN ORDER TO FIND THE DIRECTION TO WHERE YOU'RE GOING. BROUGHT IT IN TO THE SHOP THE NEXT DAY, WAS GIVEN A LOANER, AND THEY "UPDATED" T

Typical onset: 50K miles Est. repair: $500

“MY TOYOTA HIGHLANDER LIMITED PLATINUM HYBRID NAVIGATION SYSTEM VEHICLE VOICE COMMAND DOESN'T WORK ON INITIAL START UP OF THE VEHICLE. THE NAVIGATION SYSTEM DOES ACCEPT DRIVER VOICE COMMANDS AND DOES SET UP THE NAVIGATION AND PROVIDES THE DRIVER WITH ON SCREEN DRIVING DIRECTIONS BUT THE VEHICLE VOIC”

— NHTSA complaint filing

ENGINE

2 complaints

22%

• TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CHECK ENGINE WARNING LIGHT, HYBRID SYSTEM MALFUNCTION WARNING LIGHT, AND PRE-COLLISION SYSTEM WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO EXE
• The contact owns a 2019 Toyota Highlander Hybrid. The contact stated that while driving at various speeds, there was an oil leak coming from the upper oil pan. No warning light was illuminated. The vehicle was taken to a local dealer, where the dealer attempted to repair the leak with a seal. The fa

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CHECK ENGINE WARNING LIGHT, HYBRID SYSTEM MALFUNCTION WARNING LIGHT, AND PRE-COLLISION SYSTEM WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO EXE”

— NHTSA complaint filing

SUSPENSION

2 complaints

22%

• The contact owns a 2019 Toyota Highlander Hybrid. The contact stated while driving 5 MPH, he heard abnormal knocking sounds coming from the rear of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear shocks failed and were lea
• The contact owns a 2019 Toyota Highlander Hybrid. The contact stated while driving 5 MPH, he heard abnormal knocking sounds coming from the rear of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear shocks failed and were lea

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2019 Toyota Highlander Hybrid. The contact stated while driving 5 MPH, he heard abnormal knocking sounds coming from the rear of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear shocks failed and were lea”

— NHTSA complaint filing

VISIBILITY

1 complaints

11%

• TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. WHILE THE VEHICLE WAS AT A STOP, THE REAR PASSENGER WINDOW EXPLODED AND SHATTERED THE GLASS WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TEMECULA VALLEY TOYOTA (951-694-0575, LOCATED AT 26631 YNEZ RD, TEMECULA, CA 9

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. WHILE THE VEHICLE WAS AT A STOP, THE REAR PASSENGER WINDOW EXPLODED AND SHATTERED THE GLASS WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TEMECULA VALLEY TOYOTA (951-694-0575, LOCATED AT 26631 YNEZ RD, TEMECULA, CA 9”

— NHTSA complaint filing

ELECTRONIC SYSTEMS

1 complaints

11%

• TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CHECK ENGINE WARNING LIGHT, HYBRID SYSTEM MALFUNCTION WARNING LIGHT, AND PRE-COLLISION SYSTEM WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO EXE

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

SUSPENSION(~50K mi)

$500

VISIBILITY(~50K mi)

$500

ELECTRONIC SYSTEMS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 9 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: MY TOYOTA HIGHLANDER LIMITED PLATINUM HYBRID NAVIGATION SYSTEM VEHICLE VOICE COMMAND DOESN'T WORK ON INITIAL START UP OF THE VEHICLE. THE NAVIGATION SYSTEM DOES ACCEPT DRIVER VOICE COMMANDS AND DOES SET UP THE NAVIGATION AND PROVIDES THE DRIVER WITH ON SCREEN DRIVING DIRECTIONS BUT THE VEHICLE VOIC
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CHECK ENGINE WARNING LIGHT, HYBRID SYSTEM MALFUNCTION WARNING LIGHT, AND PRE-COLLISION SYSTEM WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO EXE
Typically appears around 50K miles. Repair cost ~$500
☐
SUSPENSION: The contact owns a 2019 Toyota Highlander Hybrid. The contact stated while driving 5 MPH, he heard abnormal knocking sounds coming from the rear of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear shocks failed and were lea
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. WHILE THE VEHICLE WAS AT A STOP, THE REAR PASSENGER WINDOW EXPLODED AND SHATTERED THE GLASS WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TEMECULA VALLEY TOYOTA (951-694-0575, LOCATED AT 26631 YNEZ RD, TEMECULA, CA 9
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)