BestCarRank
Toyota

2023 Toyota HIGHLANDER HYBRID

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2023 Toyota HIGHLANDER HYBRID has 10 owner complaints filed with NHTSA — that's 1.1x the segment average of 9. The most common issue is body/structure problems (30% of all complaints), specifically: the contact owns a 2023 toyota highlander hybrid. the contact received notification of nhtsa campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact s. There are 6 recalls issued for this model year.

10

Total Complaints

6

Recalls Issued

5/5

Safety Stars

1.1x

vs Segment Avg

Known Problems(top 5 of 8)

BODY/STRUCTURE

3 complaints
30%
  • The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact s
  • The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amou
  • The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not re
Typical onset: 50K miles Est. repair: $500

The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact s

— NHTSA complaint filing

Recalls (6)

STEERING:COLUMN12/07/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Fuel Cost Calculator for 2023 Toyota HIGHLANDER HYBRID

Live EIA prices
Per year
$1,334
Per month
$111
Per mile
11.1¢
MPG
36
City driving (worst-case MPG)
$1,334/yr
Highway driving (best-case MPG)
$1,372/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2023 Toyota HIGHLANDER HYBRID

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,735
Full coverage / month
$145
Liability only / year
$600
vs US avg
+4%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating0.94x
× vehicle age1.05x
= Full coverage estimate$1735

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Toyota HIGHLANDER HYBRID Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
5K mi
Brake fluid
30 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
120K mi
Cabin air filter
30K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Toyota New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
10 yr / 150K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
2 yr / 25K mi

Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.

Estimated Repair Costs

BODY/STRUCTURE(~50K mi)
$500
OTHER(~50K mi)
$500
STEERING(~50K mi)
$500
SEATS/RESTRAINTS(~50K mi)
$500
ELECTRICAL(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 10 owner complaints for this specific year, here's what to check or ask about:

  • BODY/STRUCTURE: The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact s

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: 2023 TOYOTA HIGHLANDER HYBRID- Emailed forwarded from U.S. Senator Blackburn's Office. Consumer states: "I am writing to let you know that as a dedicated Toyota customer for over 35 years and purchased over 8 vehicles, I am very disappointed with the lack of any customer service associated with the

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m

    Typically appears around 50K miles. Repair cost ~$500

  • SEATS/RESTRAINTS: The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 6 recalls have been completed — free at any Toyota dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
10
Recalls
6
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
9

Check a Specific VIN

See recalls for YOUR 2023 Toyota HIGHLANDER HYBRID