2023 Toyota HIGHLANDER HYBRID

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2023 Toyota HIGHLANDER HYBRID has 10 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is body/structure problems (30% of all complaints), specifically: the contact owns a 2023 toyota highlander hybrid. the contact received notification of nhtsa campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact s.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

BODY/STRUCTURE

3 complaints

30%

• The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact s
• The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amou
• The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not re

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact s”

— NHTSA complaint filing

OTHER

1 complaints

10%

• 2023 TOYOTA HIGHLANDER HYBRID- Emailed forwarded from U.S. Senator Blackburn's Office. Consumer states: "I am writing to let you know that as a dedicated Toyota customer for over 35 years and purchased over 8 vehicles, I am very disappointed with the lack of any customer service associated with the

Typical onset: 50K miles Est. repair: $500

“2023 TOYOTA HIGHLANDER HYBRID- Emailed forwarded from U.S. Senator Blackburn's Office. Consumer states: "I am writing to let you know that as a dedicated Toyota customer for over 35 years and purchased over 8 vehicles, I am very disappointed with the lack of any customer service associated with the ”

— NHTSA complaint filing

STEERING

1 complaints

10%

• The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m”

— NHTSA complaint filing

SEATS/RESTRAINTS

1 complaints

10%

• The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath ”

— NHTSA complaint filing

ELECTRICAL

1 complaints

10%

• The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (El

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (El”

— NHTSA complaint filing

Estimated Repair Costs

BODY/STRUCTURE(~50K mi)

$500

OTHER(~50K mi)

$500

STEERING(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 10 owner complaints for this specific year, here's what to check or ask about:

☐
BODY/STRUCTURE: The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact s
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: 2023 TOYOTA HIGHLANDER HYBRID- Emailed forwarded from U.S. Senator Blackburn's Office. Consumer states: "I am writing to let you know that as a dedicated Toyota customer for over 35 years and purchased over 8 vehicles, I am very disappointed with the lack of any customer service associated with the
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)