Is the 2020 Toyota HIGHLANDER HYBRID reliable?

The 2020 Toyota HIGHLANDER HYBRID has 9 complaints filed with NHTSA (1.0x the segment average). Our reliability verdict: above-average. Most common issue: AIR BAGS problems.

What are common problems with the 2020 Toyota HIGHLANDER HYBRID?

Top problems: AIR BAGS (4 complaints, avg repair $500); BRAKES (2 complaints, avg repair $500); TIRES (1 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2020 Toyota HIGHLANDER HYBRID?

Yes, there are 4 recall(s): AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE, STRUCTURE:BODY:BUMPERS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. Contact any Toyota dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to fuel a 2020 Toyota HIGHLANDER HYBRID?

The 2020 Toyota HIGHLANDER HYBRID gets 36 MPG combined. At current US average gas prices, driving 12,000 miles per year costs roughly $1333. See the interactive fuel cost calculator on this page for state-specific pricing.

How much does it cost to insure a 2020 Toyota HIGHLANDER HYBRID?

Estimated US average full-coverage insurance for the 2020 Toyota HIGHLANDER HYBRID is approximately $1,652/year (suv-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2020 Toyota HIGHLANDER HYBRID

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Toyota HIGHLANDER HYBRID has 9 owner complaints filed with NHTSA — that's 1.0x the segment average of 9. The most common issue is air bags problems (44% of all complaints), specifically: the contact owns a 2020 toyota highlander hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not available. the contact stated that. There are 4 recalls issued for this model year.

Total Complaints

Recalls Issued

5/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 5)

AIR BAGS

4 complaints

44%

• The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that
• The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated
• The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that”

— NHTSA complaint filing

Recalls (4)

AIR BAGS14/10/2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Risk: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Fix: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

Fuel Cost Calculator for 2020 Toyota HIGHLANDER HYBRID

Live EIA prices

Annual miles driven: 12,000

Your state (affects local gasoline price)

Per year

$1,334

Per month

$111

Per mile

11.1¢

MPG

City driving (worst-case MPG)

$1,334/yr

Highway driving (best-case MPG)

$1,372/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today

Show:

Current

$4.00

5-year low

$2.78

5-year high

$5.01

Since 2021

+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2020 Toyota HIGHLANDER HYBRID

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,652

Full coverage / month

$138

Liability only / year

$600

vs US avg

-1%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (suv-midsize)1.05x

× theft risk1.00x

× safety rating0.94x

× vehicle age1.00x

= Full coverage estimate$1652

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Toyota HIGHLANDER HYBRID Service Intervals

Oil change

10K mi / 12 mo

Tire rotation

5K mi

Brake fluid

30 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

120K mi

Cabin air filter

30K mi

Engine air filter

30K mi

Differential (AWD/4WD)

60K mi

0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Toyota New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

10 yr / 150K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

2 yr / 25K mi

Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.

These are the terms for a new Toyota. If you're buying a used 2020 HIGHLANDER HYBRID, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Toyota dealer for VIN-specific remaining warranty.

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

BRAKES(~50K mi)

$500

TIRES(~50K mi)

$500

VISIBILITY(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 9 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard and the vehicle would fail to stop. There was no warning light illuminated. The vehicle was taken to a dealer where the mechanic repaired the brake cali
Typically appears around 50K miles. Repair cost ~$500
☐
TIRES: TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND RE
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned fo
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 4 recalls have been completed — free at any Toyota dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)