2020 Toyota HIGHLANDER HYBRID

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2020 Toyota HIGHLANDER HYBRID has 9 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is air bags problems (44% of all complaints), specifically: the contact owns a 2020 toyota highlander hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not available. the contact stated that.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

AIR BAGS

4 complaints

44%

• The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that
• The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated
• The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that”

— NHTSA complaint filing

BRAKES

2 complaints

22%

• The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard and the vehicle would fail to stop. There was no warning light illuminated. The vehicle was taken to a dealer where the mechanic repaired the brake cali
• After driving on an interstate and having my foot on the brake - the car jumps forward and accelerates. It has done this for a couple years, and it continues to happen more frequently. Sometimes it just jumps forward when you are driving through town and go to slow down. This seems like a safet

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard and the vehicle would fail to stop. There was no warning light illuminated. The vehicle was taken to a dealer where the mechanic repaired the brake cali”

— NHTSA complaint filing

TIRES

1 complaints

11%

• TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND RE

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND RE”

— NHTSA complaint filing

VISIBILITY

1 complaints

11%

• The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned fo

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned fo”

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints

11%

• The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that while driving on the highway at 75 MPH, the front passenger’s and driver’s side top shield assembly and the engine cover under components became detached from the vehicle. There was no warning light illuminated. The contact wa

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that while driving on the highway at 75 MPH, the front passenger’s and driver’s side top shield assembly and the engine cover under components became detached from the vehicle. There was no warning light illuminated. The contact wa”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

BRAKES(~50K mi)

$500

TIRES(~50K mi)

$500

VISIBILITY(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 9 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard and the vehicle would fail to stop. There was no warning light illuminated. The vehicle was taken to a dealer where the mechanic repaired the brake cali
Typically appears around 50K miles. Repair cost ~$500
☐
TIRES: TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND RE
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned fo
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)