2011 Toyota HIGHLANDER HYBRID

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2011 Toyota HIGHLANDER HYBRID has 5 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is speed control problems (40% of all complaints), specifically: my highlander hybrid: pushed start button, and behaved normally. upon being placed in gear, the vehicle attempted to accelerate as if the gas pedal was pushed to the floor. only heavy brake pressure prevented a seriously dangerousness condition of full acceleration in a small parking lot. when.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

SPEED CONTROL

2 complaints

40%

• MY HIGHLANDER HYBRID: PUSHED START BUTTON, AND BEHAVED NORMALLY. UPON BEING PLACED IN GEAR, THE VEHICLE ATTEMPTED TO ACCELERATE AS IF THE GAS PEDAL WAS PUSHED TO THE FLOOR. ONLY HEAVY BRAKE PRESSURE PREVENTED A SERIOUSLY DANGEROUSNESS CONDITION OF FULL ACCELERATION IN A SMALL PARKING LOT. WHEN
• TL* THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

Typical onset: 50K miles Est. repair: $500

“MY HIGHLANDER HYBRID: PUSHED START BUTTON, AND BEHAVED NORMALLY. UPON BEING PLACED IN GEAR, THE VEHICLE ATTEMPTED TO ACCELERATE AS IF THE GAS PEDAL WAS PUSHED TO THE FLOOR. ONLY HEAVY BRAKE PRESSURE PREVENTED A SERIOUSLY DANGEROUSNESS CONDITION OF FULL ACCELERATION IN A SMALL PARKING LOT. WHEN”

— NHTSA complaint filing

OTHER

1 complaints

20%

• THE BACK-UP CAMERA HAS STARTED SHOWN MORE OF THE BUMPER... IT HAS STARTED POINTING MORE TO IT. THE CAMERA DID NOT SEE LOOSE. BUT I SEE THE MORE BUMPER ON THE SCREEN. WHEN I CONTACTED TO THE DEALERSHIP, WHERE I PURCHASED INCLUDE THE EXTENDED WARRANTY IN 2011. I WAS TOLD THAT I STILL HAVE TO PAY THE

Typical onset: 50K miles Est. repair: $500

“THE BACK-UP CAMERA HAS STARTED SHOWN MORE OF THE BUMPER... IT HAS STARTED POINTING MORE TO IT. THE CAMERA DID NOT SEE LOOSE. BUT I SEE THE MORE BUMPER ON THE SCREEN. WHEN I CONTACTED TO THE DEALERSHIP, WHERE I PURCHASED INCLUDE THE EXTENDED WARRANTY IN 2011. I WAS TOLD THAT I STILL HAVE TO PAY THE”

— NHTSA complaint filing

BRAKES

1 complaints

20%

• BREAK LIGHT WARNINGS ALL CAME ON. BRAKES WENT OUT WHILE IN MOTION ON A CITY STREET. HAD TO SHOVE BREAK PEDAL DOWN WITH BOTH FEET TO THE FLOOR GOING UPHILL TO STOP. DEALERSHIP TOLD US IT'S THE BREAK ACTUATOR PUMP AND WILL BE $5000 TO REPAIR. THIS IS A SERIOUS HARDSHIP ON US. I'M A FOSTER PARENT AND N

Typical onset: 50K miles Est. repair: $500

“BREAK LIGHT WARNINGS ALL CAME ON. BRAKES WENT OUT WHILE IN MOTION ON A CITY STREET. HAD TO SHOVE BREAK PEDAL DOWN WITH BOTH FEET TO THE FLOOR GOING UPHILL TO STOP. DEALERSHIP TOLD US IT'S THE BREAK ACTUATOR PUMP AND WILL BE $5000 TO REPAIR. THIS IS A SERIOUS HARDSHIP ON US. I'M A FOSTER PARENT AND N”

— NHTSA complaint filing

ENGINE

1 complaints

20%

• TL* THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 40 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO NORTH BROOK TOYOTA (1530 FRONTAGE RD, NORTH BROOK, IL) WHERE IT WAS DIAGNOSED THAT THE RUBBER OIL HOSE WAS DAMAGED. THE FAILURE RECU

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 40 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO NORTH BROOK TOYOTA (1530 FRONTAGE RD, NORTH BROOK, IL) WHERE IT WAS DIAGNOSED THAT THE RUBBER OIL HOSE WAS DAMAGED. THE FAILURE RECU”

— NHTSA complaint filing

Estimated Repair Costs

SPEED CONTROL(~50K mi)

$500

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 5 owner complaints for this specific year, here's what to check or ask about:

☐
SPEED CONTROL: MY HIGHLANDER HYBRID: PUSHED START BUTTON, AND BEHAVED NORMALLY. UPON BEING PLACED IN GEAR, THE VEHICLE ATTEMPTED TO ACCELERATE AS IF THE GAS PEDAL WAS PUSHED TO THE FLOOR. ONLY HEAVY BRAKE PRESSURE PREVENTED A SERIOUSLY DANGEROUSNESS CONDITION OF FULL ACCELERATION IN A SMALL PARKING LOT. WHEN
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE BACK-UP CAMERA HAS STARTED SHOWN MORE OF THE BUMPER... IT HAS STARTED POINTING MORE TO IT. THE CAMERA DID NOT SEE LOOSE. BUT I SEE THE MORE BUMPER ON THE SCREEN. WHEN I CONTACTED TO THE DEALERSHIP, WHERE I PURCHASED INCLUDE THE EXTENDED WARRANTY IN 2011. I WAS TOLD THAT I STILL HAVE TO PAY THE
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: BREAK LIGHT WARNINGS ALL CAME ON. BRAKES WENT OUT WHILE IN MOTION ON A CITY STREET. HAD TO SHOVE BREAK PEDAL DOWN WITH BOTH FEET TO THE FLOOR GOING UPHILL TO STOP. DEALERSHIP TOLD US IT'S THE BREAK ACTUATOR PUMP AND WILL BE $5000 TO REPAIR. THIS IS A SERIOUS HARDSHIP ON US. I'M A FOSTER PARENT AND N
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 40 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO NORTH BROOK TOYOTA (1530 FRONTAGE RD, NORTH BROOK, IL) WHERE IT WAS DIAGNOSED THAT THE RUBBER OIL HOSE WAS DAMAGED. THE FAILURE RECU
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)