BestCarRank
Polestar

2021 Polestar POLESTAR 2

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2021 Polestar POLESTAR 2 has 191 owner complaints filed with NHTSA — that's 1.0x the segment average of 191. The most common issue is driver assist/cameras problems (71% of all complaints), specifically: the backup camera system frequently malfunctions when in use. the image may flicker black, freeze, or delay longer than 2 seconds after switching to reverse. on some occasions the camera shows as completely unavailable. it happens nearly every day, nearly every drive. as a federally mandated safety . There are 5 recalls issued for this model year.

6 crash reports

191

Total Complaints

5

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

DRIVER ASSIST/CAMERAS

136 complaints
71%
  • The backup camera system frequently malfunctions when in use. The image may flicker black, freeze, or delay longer than 2 seconds after switching to reverse. On some occasions the camera shows as completely unavailable. It happens nearly every day, nearly every drive. As a federally mandated safety
  • The backup camera system frequently malfunctions when in use. The image may flicker black, freeze, or delay longer than 2 seconds after switching to reverse. On some occasions the camera shows as completely unavailable. It happens nearly every day, nearly every drive. As a federally mandated safety
  • The rear/backup camera is unstable when in reverse, backing up. The camera cuts in and out repeatedly as the car moves and sometimes switches back and forth to the 360 view over and over. It can stay black for almost 2 seconds at a time!
Typical onset: 50K miles Est. repair: $500💥 5 crashes

The backup camera system frequently malfunctions when in use. The image may flicker black, freeze, or delay longer than 2 seconds after switching to reverse. On some occasions the camera shows as completely unavailable. It happens nearly every day, nearly every drive. As a federally mandated safety

— NHTSA complaint filing

Recalls (5)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE24/02/2021

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Risk: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Fix: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

Estimated Insurance Cost for 2021 Polestar POLESTAR 2

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,250
Full coverage / month
$188
Liability only / year
$710
vs US avg
+34%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$2250

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Polestar New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
12 yr / unlimited mi
Roadside assistance
4 yr / 50K mi

These are the terms for a new Polestar. If you're buying a used 2021 POLESTAR 2, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Polestar dealer for VIN-specific remaining warranty.

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)
$500
OTHER(~50K mi)
$500
VISIBILITY(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
SUSPENSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 191 owner complaints for this specific year, here's what to check or ask about:

  • DRIVER ASSIST/CAMERAS: The backup camera system frequently malfunctions when in use. The image may flicker black, freeze, or delay longer than 2 seconds after switching to reverse. On some occasions the camera shows as completely unavailable. It happens nearly every day, nearly every drive. As a federally mandated safety

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: The backup camera system frequently malfunctions when in use. The image may flicker black, freeze, or delay longer than 2 seconds after switching to reverse. On some occasions the camera shows as completely unavailable. It happens nearly every day, nearly every drive. As a federally mandated safety

    Typically appears around 50K miles. Repair cost ~$500

  • VISIBILITY: Camera constantly lags and glitches in and out when reversing, emergency brakes will activate without warning or any reason to do so.

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: This car will periodically lose all interior audio function. This includes safety alerts like parking, forward collision, rear collision, cross traffic, and any other alert you can think of including the sound the turn signal makes. Bluetooth audio and radio also unavailable. This is a commonly docu

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 5 recalls have been completed — free at any Polestar dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Polestar POLESTAR 2 — Year Comparison

How does 2021 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
191
Recalls
5
Fire reports
0
Crash reports
6
Injury reports
0
Segment avg
191

Check a Specific VIN

See recalls for YOUR 2021 Polestar POLESTAR 2