
2024 Polestar POLESTAR 2
Problems, Recalls & Reliability Report
Quick Summary
The 2024 Polestar POLESTAR 2 has 30 owner complaints filed with NHTSA — that's 0.2x the segment average of 191. The most common issue is driver assist/cameras problems (53% of all complaints), specifically: my electric system tied to the center console tablet stopped working. there was no active camera, lane assist warnings, music, maps/gps, etc. nothing worked with no explanation. it felt very dangerous to drive without the electric safety system since this car has bad visibility. volvo / polestar den. There are 5 recalls issued for this model year.
30
Total Complaints
5
Recalls Issued
—/5
Safety Stars
0.2x
vs Segment Avg
Known Problems(top 5 of 6)
DRIVER ASSIST/CAMERAS
16 complaints- • My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den
- • My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den
- • The contact leased a 2024 Polestar Polestar 2. The contact stated that upon placing the vehicle in reverse(R) at night, the lighting for the back over prevention feature was inadequate. The contact stated that the dealer and the manufacturer were notified of the issue but offered no assistance. The
“My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den”
— NHTSA complaint filing
Recalls (5)
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Estimated Insurance Cost for 2024 Polestar POLESTAR 2
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Polestar New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 30 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den
Typically appears around 50K miles. Repair cost ~$500
- ☐VISIBILITY: In the dark, when shifting into reverse, the backup camera is unreasonably dark and driver cannot see surroundings if there is no external lighting.
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: I believe that my 2024 polestar 2 suffered a critical failure with the parking brake/weight sensor interlock. While parked in my driveway, (on incline) I parked my vehicle, opened the door (which should also engage the parking brake) and exited my vehicle. The vehicle at this time appeared to be in
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 5 recalls have been completed — free at any Polestar dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Polestar POLESTAR 2 — Year Comparison
How does 2024 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 30
- Recalls
- 5
- Fire reports
- 0
- Crash reports
- 3
- Injury reports
- 3
- Segment avg
- 191
Check a Specific VIN
See recalls for YOUR 2024 Polestar POLESTAR 2