BestCarRank
Polestar

2024 Polestar POLESTAR 2

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2024 Polestar POLESTAR 2 has 30 owner complaints filed with NHTSA — that's 0.2x the segment average of 191. The most common issue is driver assist/cameras problems (53% of all complaints), specifically: my electric system tied to the center console tablet stopped working. there was no active camera, lane assist warnings, music, maps/gps, etc. nothing worked with no explanation. it felt very dangerous to drive without the electric safety system since this car has bad visibility. volvo / polestar den. There are 5 recalls issued for this model year.

3 crash reports 3 injuries

30

Total Complaints

5

Recalls Issued

/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 5 of 6)

DRIVER ASSIST/CAMERAS

16 complaints
53%
  • My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den
  • My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den
  • The contact leased a 2024 Polestar Polestar 2. The contact stated that upon placing the vehicle in reverse(R) at night, the lighting for the back over prevention feature was inadequate. The contact stated that the dealer and the manufacturer were notified of the issue but offered no assistance. The
Typical onset: 50K miles Est. repair: $500💥 1 crashes

My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den

— NHTSA complaint filing

Recalls (5)

EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE26/06/2024

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Estimated Insurance Cost for 2024 Polestar POLESTAR 2

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,464
Full coverage / month
$205
Liability only / year
$710
vs US avg
+47%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.15x
= Full coverage estimate$2464

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Polestar New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
12 yr / unlimited mi
Roadside assistance
4 yr / 50K mi

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)
$500
VISIBILITY(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
TIRES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 30 owner complaints for this specific year, here's what to check or ask about:

  • DRIVER ASSIST/CAMERAS: My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den

    Typically appears around 50K miles. Repair cost ~$500

  • VISIBILITY: In the dark, when shifting into reverse, the backup camera is unreasonably dark and driver cannot see surroundings if there is no external lighting.

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar den

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: I believe that my 2024 polestar 2 suffered a critical failure with the parking brake/weight sensor interlock. While parked in my driveway, (on incline) I parked my vehicle, opened the door (which should also engage the parking brake) and exited my vehicle. The vehicle at this time appeared to be in

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 5 recalls have been completed — free at any Polestar dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Polestar POLESTAR 2 — Year Comparison

How does 2024 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
30
Recalls
5
Fire reports
0
Crash reports
3
Injury reports
3
Segment avg
191

Check a Specific VIN

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