
2023 Polestar POLESTAR 2
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Polestar POLESTAR 2 has 143 owner complaints filed with NHTSA — that's 0.7x the segment average of 191. The most common issue is driver assist/cameras problems (67% of all complaints), specifically: the parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. also, there are false positives from the parking collision system in the rear when going down a sidewalk . There are 4 recalls issued for this model year.
143
Total Complaints
4
Recalls Issued
—/5
Safety Stars
0.7x
vs Segment Avg
Known Problems(top 5 of 8)
DRIVER ASSIST/CAMERAS
96 complaints- • The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk
- • The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk
- • The contact owns a 2023 Polestar Polestar2. The contact stated that on several occasions when the vehicle was shifted in reverse(R) the back over prevention camera screen was black. The vehicle was taken to a dealer where it was diagnosed and determine that an unknown software update needed to be pe
“The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk ”
— NHTSA complaint filing
Recalls (4)
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Risk: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Estimated Insurance Cost for 2023 Polestar POLESTAR 2
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Polestar New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 143 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Backup camera often turns off and on 3 to 6 times when backing up after first starting the car. If can be off for 5 to 20 seconds when it flashes off and it all happens within a 2min window. It makes it very dangerous when backing up. This is not a new issue as I’ve had it for over a year and has be
Typically appears around 50K miles. Repair cost ~$500
- ☐VISIBILITY: The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: Starting in 2022 the car started to "black out" when I drove it. The spedeometer and screen would go completely dark, especially at speeds over 60 MPH I reported this to Polestar in 2023, they incorrectly diagnosed it as a TPMS warning when I brought it to the dealer. I called Polestar back in Jul
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Polestar dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Polestar POLESTAR 2 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 143
- Recalls
- 4
- Fire reports
- 0
- Crash reports
- 3
- Injury reports
- 6
- Segment avg
- 191
Check a Specific VIN
See recalls for YOUR 2023 Polestar POLESTAR 2