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Polestar

2023 Polestar POLESTAR 2

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2023 Polestar POLESTAR 2 has 143 owner complaints filed with NHTSA — that's 0.7x the segment average of 191. The most common issue is driver assist/cameras problems (67% of all complaints), specifically: the parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. also, there are false positives from the parking collision system in the rear when going down a sidewalk . There are 4 recalls issued for this model year.

3 crash reports 6 injuries

143

Total Complaints

4

Recalls Issued

/5

Safety Stars

0.7x

vs Segment Avg

Known Problems(top 5 of 8)

DRIVER ASSIST/CAMERAS

96 complaints
67%
  • The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk
  • The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk
  • The contact owns a 2023 Polestar Polestar2. The contact stated that on several occasions when the vehicle was shifted in reverse(R) the back over prevention camera screen was black. The vehicle was taken to a dealer where it was diagnosed and determine that an unknown software update needed to be pe
Typical onset: 50K miles Est. repair: $500

The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk

— NHTSA complaint filing

Recalls (4)

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT12/07/2023

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

Risk: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

Fix: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.

Estimated Insurance Cost for 2023 Polestar POLESTAR 2

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,250
Full coverage / month
$188
Liability only / year
$710
vs US avg
+34%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$2250

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Polestar New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
12 yr / unlimited mi
Roadside assistance
4 yr / 50K mi

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)
$500
OTHER(~50K mi)
$500
VISIBILITY(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 143 owner complaints for this specific year, here's what to check or ask about:

  • DRIVER ASSIST/CAMERAS: The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: Backup camera often turns off and on 3 to 6 times when backing up after first starting the car. If can be off for 5 to 20 seconds when it flashes off and it all happens within a 2min window. It makes it very dangerous when backing up. This is not a new issue as I’ve had it for over a year and has be

    Typically appears around 50K miles. Repair cost ~$500

  • VISIBILITY: The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: Starting in 2022 the car started to "black out" when I drove it. The spedeometer and screen would go completely dark, especially at speeds over 60 MPH I reported this to Polestar in 2023, they incorrectly diagnosed it as a TPMS warning when I brought it to the dealer. I called Polestar back in Jul

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Polestar dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Polestar POLESTAR 2 — Year Comparison

How does 2023 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
143
Recalls
4
Fire reports
0
Crash reports
3
Injury reports
6
Segment avg
191

Check a Specific VIN

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