2017 Mercedes-Benz E350

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2017 Mercedes-Benz E350 has 11 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is other problems (27% of all complaints), specifically: car shimmering above 5/60 mph. after many visits i was charged $839.39 to replace the rotors. contacted mb customer service and they said there was nothing they could do for me but to document my issue. mb factory would need to issue a recall.i explained that there a a lot of other customers aroun. ⚠️ 3 fire reports filed.

3 fire reports 1 crash report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

OTHER

3 complaints

27%

• CAR SHIMMERING ABOVE 5/60 MPH. AFTER MANY VISITS I WAS CHARGED $839.39 TO REPLACE THE ROTORS. CONTACTED MB CUSTOMER SERVICE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME BUT TO DOCUMENT MY ISSUE. MB FACTORY WOULD NEED TO ISSUE A RECALL.I EXPLAINED THAT THERE A A LOT OF OTHER CUSTOMERS AROUN
• AT AROUND 2.15 PM CST, I WAS DRIVING MY MERCEDES WESTBOUND ON I-694 TOWARDS MINNEAPOLIS AT ROUGHLY 70 MPH WHEN SUDDENLY MY E300 STALLED AND BY THE TIME I COULD FIGURE WHAT WAS WRONG, I LOST ALL POWER IN THE STEERING WHEEL. THE MERCEDES BRAKE ASSIST TRIGGERED A HARD BRAKE AND MY CAR STOPPED IN THE MI
• ON SUNDAY 9/13 DRIVING AT 55 MPH ON THE HIGHWAY I HEARD WHAT SOUNDED LIKE A GUNSHOT AND THEN GLASS JUST FELL ON ME FROM EVERYWHERE CAUSING ME TO SWERVE ALL OVER THE ROAD AND I THOUGHT IT HAD TO BE SOMETHING I FELL OFF THE 18 WHEELER TRACTOR TRAILER NEAR ME AND I CHASED HIM DOWN AND HE ALMOST RAN ME

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“CAR SHIMMERING ABOVE 5/60 MPH. AFTER MANY VISITS I WAS CHARGED $839.39 TO REPLACE THE ROTORS. CONTACTED MB CUSTOMER SERVICE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME BUT TO DOCUMENT MY ISSUE. MB FACTORY WOULD NEED TO ISSUE A RECALL.I EXPLAINED THAT THERE A A LOT OF OTHER CUSTOMERS AROUN”

— NHTSA complaint filing

ENGINE

2 complaints

18%

• CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.
• I AM IN AN MBFOURM AND I AM STARTING TO HEAR OF ENGINE FAILURE AT AN EARLY AGE. I HAVE NOT EXPERIENCED THIS, YET. BUT, FROM WHAT I AM READING IN THE FORUMS, A LOT OF PEOPLE WITH THE SAME MODEL ENGINE I HAVE IN MY 2017 MERCEDES E300 ARE HAVING ISSUES WHERE THE PISTON CRACKS AND THEY NEED A NEW ENGINE

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.”

— NHTSA complaint filing

FUEL SYSTEM

2 complaints

18%

• WHEN STARTING THE CAR, IN THE FIRST 20 MINUETS THE CAR HAS A VERY STRONG FUEL ODOR IN THE CABIN CAUSING DIFFICULTY BREATHING AND EYE IRRITATION, I NEED TO LEAVE THE CAR RUNNING FOR 20 MINUTES WITH THE WINDOWS OPEN BEFORE I CAN GET IN AND DRIVE, I WENT TO THE DEALER AND WAS DISMISSED AS IF EVERYTHIN
• STRONG FUEL SMELL IN THE CABIN WHEN I START THE CAR IN THE MORNING. I'M SEEING THIS AS A COMMON ISSUE IN THREADS ONLINE. CAR OUT OF WARRANTY SO NEED HELP MAKING THIS A RECALL ITEM GIVEN THE DANGER OF FUEL LEAKS. SOLUTIONS POSTED ARE BELOW: 1) QUOTE FROM MY INVOICE: CONFIRMED FUEL LEAK WAS COMING

Typical onset: 50K miles Est. repair: $500

“WHEN STARTING THE CAR, IN THE FIRST 20 MINUETS THE CAR HAS A VERY STRONG FUEL ODOR IN THE CABIN CAUSING DIFFICULTY BREATHING AND EYE IRRITATION, I NEED TO LEAVE THE CAR RUNNING FOR 20 MINUTES WITH THE WINDOWS OPEN BEFORE I CAN GET IN AND DRIVE, I WENT TO THE DEALER AND WAS DISMISSED AS IF EVERYTHIN”

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints

• CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.”

— NHTSA complaint filing

ELECTRICAL

1 complaints

• CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 11 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: CAR SHIMMERING ABOVE 5/60 MPH. AFTER MANY VISITS I WAS CHARGED $839.39 TO REPLACE THE ROTORS. CONTACTED MB CUSTOMER SERVICE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME BUT TO DOCUMENT MY ISSUE. MB FACTORY WOULD NEED TO ISSUE A RECALL.I EXPLAINED THAT THERE A A LOT OF OTHER CUSTOMERS AROUN
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: WHEN STARTING THE CAR, IN THE FIRST 20 MINUETS THE CAR HAS A VERY STRONG FUEL ODOR IN THE CABIN CAUSING DIFFICULTY BREATHING AND EYE IRRITATION, I NEED TO LEAVE THE CAR RUNNING FOR 20 MINUTES WITH THE WINDOWS OPEN BEFORE I CAN GET IN AND DRIVE, I WENT TO THE DEALER AND WAS DISMISSED AS IF EVERYTHIN
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)