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Mercedes-Benz

2013 Mercedes-Benz E350

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2013 Mercedes-Benz E350 has 215 owner complaints filed with NHTSA — that's 0.9x the segment average of 229. The most common issue is air bags problems (22% of all complaints), specifically: tl* the contact owns a 2013 mercedes-benz e350. the contact received notification of nhtsa campaign number: 18v043000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact cal. There are 6 recalls issued for this model year. ⚠️ 4 fire reports filed.

4 fire reports 17 crash reports 14 injuries

215

Total Complaints

6

Recalls Issued

/5

Safety Stars

0.9x

vs Segment Avg

Known Problems(top 5 of 8)

AIR BAGS

47 complaints
22%
  • TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CAL
  • TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILSONVILLE AT (50
  • I HAVE BEEN GIVEN A RECALL NOTICE THAT MY PASSENGER SIDE AIR BAG IS POTENTIALLY DANGEROUS AND COULD EXPLODE KILLING A PASSENGER, BUT I HAVE BEEN TOLD BY MERCEDES THAT THE PART TO FIX WILL NOT BE AVAILABLE UNTIL AT LEAST MARCH OF 2019. IT IS OUTRAGEOUS THAT I AM UNABLE TO SAFELY TAKE A PASSENGER IN M
Typical onset: 50K miles Est. repair: $500💥 2 crashes

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CAL

— NHTSA complaint filing

When Problems Appear on the 2013 Mercedes-Benz E350

Based on 89 owner complaints that included an odometer reading. Median mileage at time of complaint: 47K miles. Most complaints cluster in the 30-60K miles range.

Overall complaint distribution by mileage
0-30K
25
30-60K
34
60-100K
10
100-150K
18
150-200K
2
200K+
0

ENGINE

Reported earliermedian 40K mi · 9 reports
0-30K
4
30-60K
3
60-100K
0
100-150K
2
150-200K
0
200K+
0

SPEED CONTROL

Reported earliermedian 9K mi · 8 reports
0-30K
6
30-60K
1
60-100K
0
100-150K
1
150-200K
0
200K+
0

AIR BAGS

Reported earliermedian 50K mi · 5 reports
0-30K
2
30-60K
1
60-100K
1
100-150K
1
150-200K
0
200K+
0

WHEELS

Reported earliermedian 50K mi · 5 reports
0-30K
2
30-60K
1
60-100K
0
100-150K
2
150-200K
0
200K+
0

ELECTRICAL

In line with typicalmedian 40K mi · 7 reports
0-30K
3
30-60K
4
60-100K
0
100-150K
0
150-200K
0
200K+
0

FUEL SYSTEM

In line with typicalmedian 85K mi · 7 reports
0-30K
1
30-60K
2
60-100K
1
100-150K
2
150-200K
1
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (6)

COMMUNICATION01/11/2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Charging Cost Calculator for 2013 Mercedes-Benz E350

Live EIA prices
Per year
$3,311
Per month
$276
Per mile
27.6¢
kWh/mi
1.47

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

Estimated Insurance Cost for 2013 Mercedes-Benz E350

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,495
Full coverage / month
$208
Liability only / year
$816
vs US avg
+49%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (ev-luxury)1.62x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$2495

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz E350 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2013 E350, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

EV Incentives for 2013 Mercedes-Benz E350

Updated 2026-07

Federal Tax Credit (Section 30D) — Expired 2025-09-30

Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.

State-Level Incentives (Still Active in 14 States)

CaliforniaUp to $12,000
Clean Cars 4 All
ColoradoUp to $5,000
Innovative Motor Vehicle Credit
ConnecticutUp to $4,250
CHEAPR (Connecticut Hydrogen and Electric Automobile Purchase Rebate)
DelawareUp to $2,500
Clean Vehicle Rebate
IllinoisUp to $4,000
Illinois EV Rebate Program
MarylandUp to $3,000
Excise Tax Credit for Plug-in Electric Vehicles
MassachusettsUp to $3,500
MOR-EV
New JerseyUp to $4,000
Charge Up New Jersey
New YorkUp to $2,000
Drive Clean Rebate
OregonUp to $7,500
Oregon Clean Vehicle Rebate
PennsylvaniaUp to $3,000
Alternative Fuel Vehicle (AFV) Rebate Program
Rhode IslandUp to $2,500
DRIVEEV
TexasUp to $2,500
Light-Duty Motor Vehicle Purchase or Lease Incentive
VermontUp to $5,000
Incentive Program for New Electric Vehicles
See full state-by-state EV incentive details

Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
BRAKES(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
ENGINE(~50K mi)
$500
OTHER(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 215 owner complaints for this specific year, here's what to check or ask about:

  • AIR BAGS: TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CAL

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: I HAVE A MODEL YEAR 2013 MERCEDES E350 THAT HAS A SAFETY DEFECT WITH RUSTED BRAKE LINES THAT SHOULD BE INVESTIGATED BY YOUR AGENCY. DURING A RECENT VISIT TO THE MERCEDES DEALER (EUROMOTORCARS IN BETHESDA, MARYLAND), I WAS INFORMED THAT MY CAR HAS SEVERELY RUSTED BRAKE LINES THAT NEED TO BE REPLACED

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: I PURCHASED THE CAR (CERTIFIED PRE-OWNED) ON DECEMBER 18, 2014. ON FEBRUARY 13, 2015 I WAS PARKING IN A RESTAURANT PARKING LOT. ALL OF A SUDDEN I FELT THE CRASH. AT FIRST I THOUGHT A VEHICLE HAD RUN INTO THE BACK OF MY CAR. HOWEVER, IT TURNED OUT MY VEHICLE HAD ROLLED BACKWARDS INTO ANOTHER CA

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: THE CAR STOP INOPERATIVE AND STOP BY ITSELF WITHOUT ANY CONTROL NO MATTER ON FREEWAY IN LOCAL,EVEN IN GARAGE. IT HAPPENED 3 TIMES WITHIN A WEEK. AFTER CHECKING, DEALER THINK IT IS NOT A BIG PROBLEM, THEY ONLY UPDATE THE SOFTWARE OF CPU,AND TOLD ME IT WON'T HAPPENED AGAIN. AT THE SAME DAY OF PICKING

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 6 recalls have been completed — free at any Mercedes-Benz dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
215
Recalls
6
Fire reports
4
Crash reports
17
Injury reports
14
Segment avg
229

Check a Specific VIN

See recalls for YOUR 2013 Mercedes-Benz E350