2016 Mercedes-Benz E350

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2016 Mercedes-Benz E350 has 72 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is electrical problems (13% of all complaints), specifically: tl* the contact owns a 2016 mercedes benz e350. while driving approximately 75 mph, the collision assist inoperative warning indicator displayed on the instrument panel and the cruise control warning indicator illuminated. the accelerator pedal was depressed, but the vehicle did not respond. the veh.

6 crash reports 5 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.9x

vs Segment Avg

Known Problems

ELECTRICAL

9 complaints

13%

• TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 75 MPH, THE COLLISION ASSIST INOPERATIVE WARNING INDICATOR DISPLAYED ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE VEH
• TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR RANDOMLY FLASHED. THE ON STAR COMMUNICATION SYSTEM GENERATED REPORTS AND CALLED TO INQUIRE IF THERE WAS A CRASH. THE DEALER (MERCEDES-BENZ OF BEVERLY HILLS, 9250 BEVERLY BLVD, BEVERLY HILLS, CA 9021
• MY COLLISION PREVENTION MADE MY 2016 MERCEDES BENZ E400 SLAM ON THE BREAKS WITH NO CARS AROUND OTHER THEN THE CAR PARKED TO THE SIDE OF THE ROAD AND THE CARS BEHIND ME.

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 75 MPH, THE COLLISION ASSIST INOPERATIVE WARNING INDICATOR DISPLAYED ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE VEH”

— NHTSA complaint filing

OTHER

8 complaints

11%

• THE CAR UNINTENTIONALLY ACCELERATES WHEN STARTING FROM A STOPPED POSITION. THE ENGINE REVS UP THEN THE CAR LURCHES. THIS HAS HAPPENED SEVERAL TIMES WHEN TRYING TO PROCEED FORWARD AND BACKWARD. THE CAR WAS BROUGHT IN FOR SERVICE BUT NO ISSUES WERE FOUND AND THE CAR RETURNED AS WAS.
• TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR RANDOMLY FLASHED. THE ON STAR COMMUNICATION SYSTEM GENERATED REPORTS AND CALLED TO INQUIRE IF THERE WAS A CRASH. THE DEALER (MERCEDES-BENZ OF BEVERLY HILLS, 9250 BEVERLY BLVD, BEVERLY HILLS, CA 9021
• MY COLLISION PREVENTION MADE MY 2016 MERCEDES BENZ E400 SLAM ON THE BREAKS WITH NO CARS AROUND OTHER THEN THE CAR PARKED TO THE SIDE OF THE ROAD AND THE CARS BEHIND ME.

Typical onset: 50K miles Est. repair: $500

“THE CAR UNINTENTIONALLY ACCELERATES WHEN STARTING FROM A STOPPED POSITION. THE ENGINE REVS UP THEN THE CAR LURCHES. THIS HAS HAPPENED SEVERAL TIMES WHEN TRYING TO PROCEED FORWARD AND BACKWARD. THE CAR WAS BROUGHT IN FOR SERVICE BUT NO ISSUES WERE FOUND AND THE CAR RETURNED AS WAS.”

— NHTSA complaint filing

VISIBILITY

7 complaints

10%

• WINDSHIELD WIPER DOES NOT WORK FASTER ENOUGH AT HIGH SPEED TO ALLOW AUTO TO OPERATE SAFELY AT MODERATE TO HIGH SPEEDS IN RAINSTORM
• My car's windshield at first started to leak. I took the car to the dealer and was informed that leaky windshields are not covered by the warranty. I took no further action as we were still in a COVID restricted environment and the need for the car was low. As my company started to return to the off
• Windshield separation from body of car causing water intrusion and water damage on headliner and electrical components.

Typical onset: 50K miles Est. repair: $500

“WINDSHIELD WIPER DOES NOT WORK FASTER ENOUGH AT HIGH SPEED TO ALLOW AUTO TO OPERATE SAFELY AT MODERATE TO HIGH SPEEDS IN RAINSTORM”

— NHTSA complaint filing

AIR BAGS

6 complaints

• MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WIT
• TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR RANDOMLY FLASHED. THE ON STAR COMMUNICATION SYSTEM GENERATED REPORTS AND CALLED TO INQUIRE IF THERE WAS A CRASH. THE DEALER (MERCEDES-BENZ OF BEVERLY HILLS, 9250 BEVERLY BLVD, BEVERLY HILLS, CA 9021
• PASSENGER AIRBAG RECALL OVER ONE YEAR AGO, AND DEALER STATES NOT AVAILABLE ???

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WIT”

— NHTSA complaint filing

BODY/STRUCTURE

6 complaints

• PANORAMIC ROOF MAKING NOISE. UPON DEALER TROUBLESHOOTING WAS INFORMED PANORAMIC ROOF WELD OR HARDWARE IS AFFECTED. CAR ONLY HAS 35000 MILES AND CAR WAS ABOUT WEEK PAST THE 5 YEAR MANUFACTURE WARRANTY. I WAS INFORMED DEALER WOULD HAVE TO REPLACE THE PANORAMIC SUNROOF AND COST WILL BE AROUND $8500.00
• Started developing (April 2021) a rattle in car's roof along with occasional metal popping sound coming from rear of car. Continued to get worse. Then rattle stopped for a while and so did the metal popping sound. Now ( August, 2021)it sounds like there is a bolt loose in the sunroof area and the
• The contact owns a 2016 Mercedes-Benz E350. The contact stated that there was an oil burning odor present inside and outside of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine drive belts were faulty, and corrosion was present on the motor mounts. The vehicle was

Typical onset: 50K miles Est. repair: $500

“PANORAMIC ROOF MAKING NOISE. UPON DEALER TROUBLESHOOTING WAS INFORMED PANORAMIC ROOF WELD OR HARDWARE IS AFFECTED. CAR ONLY HAS 35000 MILES AND CAR WAS ABOUT WEEK PAST THE 5 YEAR MANUFACTURE WARRANTY. I WAS INFORMED DEALER WOULD HAVE TO REPLACE THE PANORAMIC SUNROOF AND COST WILL BE AROUND $8500.00 ”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

VISIBILITY(~50K mi)

$500

AIR BAGS(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 72 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 75 MPH, THE COLLISION ASSIST INOPERATIVE WARNING INDICATOR DISPLAYED ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE VEH
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE CAR UNINTENTIONALLY ACCELERATES WHEN STARTING FROM A STOPPED POSITION. THE ENGINE REVS UP THEN THE CAR LURCHES. THIS HAS HAPPENED SEVERAL TIMES WHEN TRYING TO PROCEED FORWARD AND BACKWARD. THE CAR WAS BROUGHT IN FOR SERVICE BUT NO ISSUES WERE FOUND AND THE CAR RETURNED AS WAS.
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: WINDSHIELD WIPER DOES NOT WORK FASTER ENOUGH AT HIGH SPEED TO ALLOW AUTO TO OPERATE SAFELY AT MODERATE TO HIGH SPEEDS IN RAINSTORM
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WIT
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)