2014 Mercedes-Benz E350

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2014 Mercedes-Benz E350 has 368 owner complaints filed with NHTSA — that's 4.6x the segment average of 80. The most common issue is air bags problems (13% of all complaints), specifically: tl* the contact owns a 2014 mercedes-benz e350. while driving 40 mph, the contact rear ended the preceding vehicle. the air bags failed to deploy. the contact sustained head, eye, and neck injuries that required medical attention. a police report was filed. the vehicle was towed and not repaired. th. ⚠️ 14 fire reports filed.

14 fire reports 14 crash reports 12 injuries

368

Total Complaints

Recalls Issued

—/5

Safety Stars

4.6x

vs Segment Avg

Known Problems

AIR BAGS

49 complaints

13%

• TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, EYE, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT REPAIRED. TH
• FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE.
• HELLO, I AM WRITING IN CONCERNS FOR MY AIR BAG SAFETY ISSUES. MY LIGHT HAVE BEEN ON STATING THAT THERE IS A ISSUE WITH THE FRONT LEFT PANEL AIRBAG AND I INFORM NY DEALERSHIP OF THE LETTER I RECEIVED AND I WAS TOLD THAT I NEED MORE INFORMATION IN ORDER FOR THEM TO COVER THE COST TO REPAIR. PLEASE A

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, EYE, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT REPAIRED. TH”

— NHTSA complaint filing

BRAKES

46 complaints

13%

• THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHIC
• WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND
• ROTORS FAIL AFTER VEHICLE WAS IDLE FOR 12 WEEKS. RUST CAUSED THE ROTORS TO MAKE BRAKES PULSATE. DEALER WOULD NOT HONOR WARRANTY, AND MAINTAINED THAT THE ROTORS WERE WEAR AND TEAR ITEMS. BUT SHOP FOREMAN INFORMED ME THAT THIS HAS BEEN A PROBLEM FOR THE LAST TEN YEARS AND THAT THEY REPLACE ROTORS O

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHIC”

— NHTSA complaint filing

ELECTRICAL

38 complaints

10%

• TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM
• DRIVING ON HIGHWAY WHEN ABRUPTLY CAR SLOWED DOWN (LOST CRUISE CONTROL), HEARD AN INSTRUMENT SOUND AND NOTICED AMBER WARNING LIGHT ON INSTRUMENT PANEL "ACTIVE BLIND SPOT ASSIST INOPERATIVE", "ACTIVE LANE KEEPING ASSIST INOPERATIVE" "HISTRIONIC PLUS INOPERATIVE", "PRE-SAFE INOPERATIVE" - THESE WARNING
• I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY

Typical onset: 50K miles Est. repair: $500🔥 9 fire reports💥 1 crashes

“TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM”

— NHTSA complaint filing

FUEL SYSTEM

36 complaints

10%

• I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVI
• CRUISING AT 65 MPH THE ESC LIGHTS CAME ON AND THE CAR LOST POWER. IT NO LONGER RESPONDED TO THE ACCELERATOR AND REQUIRED THAT YOU PULL OFF THE ROAD, COME TO A STOP, AND RESTART THE CAR. THIS SAME PROBLEM HAS HAPPENED 3 MORE TIMES ONCE AT 35 MPH ON A STRAIGHT ROAD; ONCE AT ABOUT 20 MPH MAKING A TUR
• I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVI”

— NHTSA complaint filing

OTHER

32 complaints

• MY HUSBAND AND I JUST PURCHASED A 2014 MERCEDES E 350 CONVERTIBLE AND THE FIRST TIME I PLACED A STANDARD SIZE WATER BOTTLE IN THE CUP HOLDER IT FELL UNDER THE PEDALS ON THE FIRST TURN. THE CUP HOLDER ARE NOT SAFE TO USE FOR ANY CUPS OR BOTTLES. *TR
• WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND
• WHILE DRIVING ON A SIDE STREET LOOKING FOR AN ADDRESS, A WARNING MESSAGE APPEARED SOMETHING LIKE "LANE GUIDANCE SYSTEM INOPERATIVE". SUBSEQUENTLY, THE ENGINE LOST POWER AND WOULD NOT MOVE THE VEHICLE MORE THAN ABOUT 3 MPH. WE PULLED OFF TO THE SIDE, NOT KNOWING WHAT TO DO. I SHUT OFF THE ENGINE AND

Typical onset: 50K miles Est. repair: $500🔥 5 fire reports💥 1 crashes

“MY HUSBAND AND I JUST PURCHASED A 2014 MERCEDES E 350 CONVERTIBLE AND THE FIRST TIME I PLACED A STANDARD SIZE WATER BOTTLE IN THE CUP HOLDER IT FELL UNDER THE PEDALS ON THE FIRST TURN. THE CUP HOLDER ARE NOT SAFE TO USE FOR ANY CUPS OR BOTTLES. *TR”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 368 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, EYE, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT REPAIRED. TH
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHIC
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVI
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)