
2017 Mercedes-Benz CLA250
Problems, Recalls & Reliability Report
Quick Summary
The 2017 Mercedes-Benz CLA250 has 37 owner complaints filed with NHTSA — that's 0.4x the segment average of 83. The most common issue is electrical problems (19% of all complaints), specifically: tl* the contact owns a 2017 mercedes-benz cla250. the contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time. There are 10 recalls issued for this model year.
37
Total Complaints
10
Recalls Issued
—/5
Safety Stars
0.4x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
7 complaints- • TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME
- • SENSOR MALFUNCTIONS, BATTERY POWER LOSS WITH COMPLETE ELECTRICAL SHUTDOWN, FAULTY WIRE HARNESSES, LOCKED UP STEERING WHEEL WHILE IN MOTION ON FREEWAY, HEAD UNIT DEFAULTS, FAULTY TIRES WITH BLISTERING, COUNTLESS RECALLS.
- • TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. WHILE DRIVING 30 MPH, THE VEHICLE JERKED AND STALLED, BUT WAS ABLE TO RESTART. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. ADDITIONALLY, THE RADIO TURNED OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO OPEN ROAD OF BRIDGE
“TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME”
— NHTSA complaint filing
When Problems Appear on the 2017 Mercedes-Benz CLA250
Based on 14 owner complaints that included an odometer reading. Median mileage at time of complaint: 37K miles. Most complaints cluster in the 0-30K miles range.
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (10)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
Fuel Cost Calculator for 2017 Mercedes-Benz CLA250
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2017 Mercedes-Benz CLA250
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz CLA250 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
These are the terms for a new Mercedes-Benz. If you're buying a used 2017 CLA250, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 37 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME
Typically appears around 50K miles. Repair cost ~$500
- ☐AIR BAGS: TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V62700 (AIR BAGS). THE CONTACT STATED THAT IF THE AIR BAGS DEPLOYED, IT WOULD CAUSE INJURY TO HER FAMILY. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF PALM BEACH, 4
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: REAR WINDOW EXPLODED AFTER TURNING ON REAR DEFROST, VEHICLE WAS STATIONARY WHEN REAR WINDOW EXPLODED.
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 10 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz CLA250 — Year Comparison
How does 2017 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 37
- Recalls
- 10
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 2
- Segment avg
- 83
Check a Specific VIN
See recalls for YOUR 2017 Mercedes-Benz CLA250