2017 Mercedes-Benz CLA250

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2017 Mercedes-Benz CLA250 has 37 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is electrical problems (19% of all complaints), specifically: tl* the contact owns a 2017 mercedes-benz cla250. the contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time.

2 crash reports 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

ELECTRICAL

7 complaints

19%

• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME
• SENSOR MALFUNCTIONS, BATTERY POWER LOSS WITH COMPLETE ELECTRICAL SHUTDOWN, FAULTY WIRE HARNESSES, LOCKED UP STEERING WHEEL WHILE IN MOTION ON FREEWAY, HEAD UNIT DEFAULTS, FAULTY TIRES WITH BLISTERING, COUNTLESS RECALLS.
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. WHILE DRIVING 30 MPH, THE VEHICLE JERKED AND STALLED, BUT WAS ABLE TO RESTART. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. ADDITIONALLY, THE RADIO TURNED OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO OPEN ROAD OF BRIDGE

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME”

— NHTSA complaint filing

ENGINE

5 complaints

14%

• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. WHILE DRIVING 30 MPH, THE VEHICLE JERKED AND STALLED, BUT WAS ABLE TO RESTART. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. ADDITIONALLY, THE RADIO TURNED OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO OPEN ROAD OF BRIDGE
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT SOON AFTER HAVING HER OIL CHANGED, A COOLANT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE COOLANT WAS ADDED. THE CONTACT ALSO MENTIONED THAT THE HOME SCR

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

AIR BAGS

5 complaints

14%

• TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V62700 (AIR BAGS). THE CONTACT STATED THAT IF THE AIR BAGS DEPLOYED, IT WOULD CAUSE INJURY TO HER FAMILY. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF PALM BEACH, 4
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V62700 (AIR BAGS). THE CONTACT STATED THAT IF THE AIR BAGS DEPLOYED, IT WOULD CAUSE INJURY TO HER FAMILY. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF PALM BEACH, 4”

— NHTSA complaint filing

OTHER

4 complaints

11%

• REAR WINDOW EXPLODED AFTER TURNING ON REAR DEFROST, VEHICLE WAS STATIONARY WHEN REAR WINDOW EXPLODED.
• I WAS DRIVING ON THE TOLL ROAD WHEN OUT OF NO WHERE I HERE A LOUD BOOM AND CRACKLE ABOVE MY HEAD. ALMOST LIKE A FIREWORK WHEN IT GOES OFF. I THOUGHT IT WAS A GUN SHOT. WHEN I LOOKED UP MY PANORAMIC SUNROOF WAS GONE. NOTHING WAS DRIVING IN FRONT OF OR BESIDE ME. NOTHING HIT MY CAR. HOWEVER MERCEDES S
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT SOON AFTER HAVING HER OIL CHANGED, A COOLANT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE COOLANT WAS ADDED. THE CONTACT ALSO MENTIONED THAT THE HOME SCR

Typical onset: 50K miles Est. repair: $500

“REAR WINDOW EXPLODED AFTER TURNING ON REAR DEFROST, VEHICLE WAS STATIONARY WHEN REAR WINDOW EXPLODED.”

— NHTSA complaint filing

TRANSMISSION

4 complaints

11%

• MAKING A U TURN , ON 3 LANE BLVD, A COMPLETE TRANSMISSION FAILURE HAPPENED AND COASTED TO HALT. UPON HALT, TRANSMISSION WOULD NOT ENGAGE, DRIVE OR REVERSE. HAD THERE BEEN HEAVY ON COMING TRAFFIC, I WOULD HAVE BEEN T-BONED CURRENTLY THE VEHICLE IS WITH DEALERSHIP UNDER REPAIR AND EVALUATION.
• WHILE MAKING A U TURN ON FL-881 FOREST HILLS BLVD , THE HALF SHAFT FAILED, CAUSING TRANSMISSION TO DIS ENGAGE... WHILE ONCOMING TRAFFIC WAS HEADING TOWARD ME. ATTACHED COPY OF MAPS.
• Just replaced water pump and still need to replace positive Crankcase ventilation system hose

Typical onset: 50K miles Est. repair: $500

“MAKING A U TURN , ON 3 LANE BLVD, A COMPLETE TRANSMISSION FAILURE HAPPENED AND COASTED TO HALT. UPON HALT, TRANSMISSION WOULD NOT ENGAGE, DRIVE OR REVERSE. HAD THERE BEEN HEAVY ON COMING TRAFFIC, I WOULD HAVE BEEN T-BONED CURRENTLY THE VEHICLE IS WITH DEALERSHIP UNDER REPAIR AND EVALUATION.”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

AIR BAGS(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 37 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V62700 (AIR BAGS). THE CONTACT STATED THAT IF THE AIR BAGS DEPLOYED, IT WOULD CAUSE INJURY TO HER FAMILY. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF PALM BEACH, 4
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: REAR WINDOW EXPLODED AFTER TURNING ON REAR DEFROST, VEHICLE WAS STATIONARY WHEN REAR WINDOW EXPLODED.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)