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Mercedes-Benz

2014 Mercedes-Benz CLA250

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2014 Mercedes-Benz CLA250 has 279 owner complaints filed with NHTSA — that's 3.4x the segment average of 83. The most common issue is engine problems (24% of all complaints), specifically: on sunday, october 27, and tuesday, october 29, 2013, my vehicle listed above had warning lights come on that stated, "pre safe, functions limited, inoperative." in addition to the words, the esp and abs lights illuminated. i took the vehicle to penske mbz in west covina, ca, on wednesday, october. There are 6 recalls issued for this model year. ⚠️ 5 fire reports filed.

5 fire reports 6 crash reports 9 injuries

279

Total Complaints

6

Recalls Issued

/5

Safety Stars

3.4x

vs Segment Avg

Known Problems(top 5 of 8)

ENGINE

68 complaints
24%
  • ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER
  • 1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED
  • I HAVE PARTIAL VIDEO IF THIS INCIDENT. INCIDENT OCCURRED AT 991 ODOMETER MILES. AFTER DRIVING APPROX. ~300 MOSTLY CONTIGUOUS, FLAT, RURAL HIGHWAY MILES IN-BETWEEN LINCOLN, NE AND ST. LOUIS, MO (HEADING TO ATLANTA, GA) IN APPROX. 30 WEATHER ON DRY PAVEMENT, THE ENGINE STOPPED PRODUCING ENOUGH ENGIN
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER

— NHTSA complaint filing

When Problems Appear on the 2014 Mercedes-Benz CLA250

Based on 218 owner complaints that included an odometer reading. Median mileage at time of complaint: 15K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
159
30-60K
28
60-100K
28
100-150K
1
150-200K
2
200K+
0

ENGINE

In line with typicalmedian 14K mi · 55 reports
0-30K
44
30-60K
5
60-100K
6
100-150K
0
150-200K
0
200K+
0

SPEED CONTROL

In line with typicalmedian 16K mi · 34 reports
0-30K
28
30-60K
4
60-100K
2
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

In line with typicalmedian 15K mi · 33 reports
0-30K
26
30-60K
3
60-100K
4
100-150K
0
150-200K
0
200K+
0

ELECTRONIC SYSTEMS

In line with typicalmedian 13K mi · 17 reports
0-30K
15
30-60K
2
60-100K
0
100-150K
0
150-200K
0
200K+
0

OTHER

In line with typicalmedian 29K mi · 17 reports
0-30K
9
30-60K
3
60-100K
5
100-150K
0
150-200K
0
200K+
0

TRANSMISSION

In line with typicalmedian 14K mi · 14 reports
0-30K
9
30-60K
4
60-100K
1
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (6)

COMMUNICATION01/11/2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Fuel Cost Calculator for 2014 Mercedes-Benz CLA250

Live EIA prices
Per year
$1,600
Per month
$133
Per mile
13.3¢
MPG
30
City driving (worst-case MPG)
$1,847/yr
Highway driving (best-case MPG)
$1,298/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2014 Mercedes-Benz CLA250

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,971
Full coverage / month
$164
Liability only / year
$710
vs US avg
+18%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1971

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz CLA250 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2014 CLA250, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
OTHER(~50K mi)
$500
ELECTRONIC SYSTEMS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 279 owner complaints for this specific year, here's what to check or ask about:

  • ENGINE: ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: TODAY I WAS DRIVING IN A PARKING LOT AND APPROACHED THE LIGHT TO EXIT AND MY DASHBOARD LIT UP WITH A PRESAFE SYSTEM FAILURE, SYSTEM IS INOPERATIVE AND MY CAR SLOWED DOWN CONSIDERABLY WHEN I TRIED TO ACCELERATE. I PULLED OVER AND TURNED THE ENGINE OFF AND THEN ON AGAIN AND THE ERROR CLEARED. THIS IS

    Typically appears around 50K miles. Repair cost ~$500

  • SPEED CONTROL: ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: DRIVING ON HIGHWAY AT 70 MPH WHEN I NEARLY CAUSED A COLLISION BECAUSE I ENCROACHED ON ANOTHER CAR'S SPACE IN THE NEXT LANE TO MY LEFT. I BELIEVE THIS WAS DUE TO THE FACT THAT THE CLA250 DRIVER SIDE MIRROR DOES NOT ADEQUATELY COVER THE BLIND SPOT AND DOES NOT PROVIDE SAFE AND EFFECTIVE VIEW OF THE LE

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 6 recalls have been completed — free at any Mercedes-Benz dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz CLA250 — Year Comparison

How does 2014 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
279
Recalls
6
Fire reports
5
Crash reports
6
Injury reports
9
Segment avg
83

Check a Specific VIN

See recalls for YOUR 2014 Mercedes-Benz CLA250