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Mercedes-Benz

2015 Mercedes-Benz CLA250

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2015 Mercedes-Benz CLA250 has 83 owner complaints filed with NHTSA — that's 1.0x the segment average of 83. The most common issue is other problems (20% of all complaints), specifically: gas cap door does not unlock/open intermittently. unfortunately, it's happened as my low gas warning light is on. the first incident after trying countless times at the pump i left back to home and the next morning the door was open. took it to the shop and mb svc tech could not duplicate the proble. There are 7 recalls issued for this model year.

9 crash reports 7 injuries

83

Total Complaints

7

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

OTHER

17 complaints
20%
  • GAS CAP DOOR DOES NOT UNLOCK/OPEN INTERMITTENTLY. UNFORTUNATELY, IT'S HAPPENED AS MY LOW GAS WARNING LIGHT IS ON. THE FIRST INCIDENT AFTER TRYING COUNTLESS TIMES AT THE PUMP I LEFT BACK TO HOME AND THE NEXT MORNING THE DOOR WAS OPEN. TOOK IT TO THE SHOP AND MB SVC TECH COULD NOT DUPLICATE THE PROBLE
  • ALL 4 TIRES HAVE BLOWN OUT, SOMETHING IS WRONG WITH THIS VEHICLE. I HAVE NEVER HIT ANYTHING TO MAKE THEM BLOW, JUST NORMAL CAREFUL DRIVING. THEY ARE BLOWING OUT FOR NO REASON AND IT'S A SAFETY HAZARD DATES 2/11/2018 2/17/2018 3/1/2018 AND THE FIRST TIRE BLEW APPROX MARCH 2016
  • WHILE DRIVING TO WORK ON A FREEWAY I SUDDENLY HEARD A BLASTING SOUND AND NEXT THING WHAT I SAW WAS THERE WERE GLASS PIECES EVERYWHERE ON MY BODY AND IN THE CAR. THE PANORAMIC MOON ROOF OF MY CAR EXPLODED OUT OF NO REASON. I AM VERY SURE THAT NOTHING HIT THE ROOF OR FALL ON THE ROOF. THE FREEWAY WAS
Typical onset: 50K miles Est. repair: $500

GAS CAP DOOR DOES NOT UNLOCK/OPEN INTERMITTENTLY. UNFORTUNATELY, IT'S HAPPENED AS MY LOW GAS WARNING LIGHT IS ON. THE FIRST INCIDENT AFTER TRYING COUNTLESS TIMES AT THE PUMP I LEFT BACK TO HOME AND THE NEXT MORNING THE DOOR WAS OPEN. TOOK IT TO THE SHOP AND MB SVC TECH COULD NOT DUPLICATE THE PROBLE

— NHTSA complaint filing

When Problems Appear on the 2015 Mercedes-Benz CLA250

Based on 49 owner complaints that included an odometer reading. Median mileage at time of complaint: 38K miles. Most complaints cluster in the 30-60K miles range.

Overall complaint distribution by mileage
0-30K
16
30-60K
19
60-100K
13
100-150K
1
150-200K
0
200K+
0

ENGINE

Reported earliermedian 36K mi · 8 reports
0-30K
3
30-60K
3
60-100K
1
100-150K
1
150-200K
0
200K+
0

OTHER

Reported earliermedian 27K mi · 8 reports
0-30K
5
30-60K
2
60-100K
1
100-150K
0
150-200K
0
200K+
0

AIR BAGS

Reported earliermedian 35K mi · 6 reports
0-30K
2
30-60K
2
60-100K
2
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

Later than typicalmedian 66K mi · 5 reports
0-30K
0
30-60K
2
60-100K
3
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (7)

COMMUNICATION01/11/2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Fuel Cost Calculator for 2015 Mercedes-Benz CLA250

Live EIA prices
Per year
$1,600
Per month
$133
Per mile
13.3¢
MPG
30
City driving (worst-case MPG)
$1,847/yr
Highway driving (best-case MPG)
$1,298/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2015 Mercedes-Benz CLA250

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,971
Full coverage / month
$164
Liability only / year
$710
vs US avg
+18%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1971

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz CLA250 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2015 CLA250, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

Estimated Repair Costs

OTHER(~50K mi)
$500
ENGINE(~50K mi)
$500
AIR BAGS(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 83 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: GAS CAP DOOR DOES NOT UNLOCK/OPEN INTERMITTENTLY. UNFORTUNATELY, IT'S HAPPENED AS MY LOW GAS WARNING LIGHT IS ON. THE FIRST INCIDENT AFTER TRYING COUNTLESS TIMES AT THE PUMP I LEFT BACK TO HOME AND THE NEXT MORNING THE DOOR WAS OPEN. TOOK IT TO THE SHOP AND MB SVC TECH COULD NOT DUPLICATE THE PROBLE

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING 75 MPH, THE VEHICLE INDEPENDENTLY BEGAN TO DECELERATE AND LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS

    Typically appears around 50K miles. Repair cost ~$500

  • AIR BAGS: I WAS INVOLVED IN AN ACCIDENT 12/14/17, IN WHICH MY CAR WAS TOTALED. I WAS DRIVING ON A THREE LANE HIGHWAY WHEN SOMEONE HIT ME ON MY REAR PASSENGER SIDE PANEL & THEN I HIT A LIGHT POLE HEAD ON. THE CARS WERE GOING AT LEAST 65MPH OR MORE. MY AIRBAGS DID NOT DEPLOY FROM THE INITIAL IMPACT (WHICH BLEW

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: I WAS INVOLVED IN AN ACCIDENT 12/14/17, IN WHICH MY CAR WAS TOTALED. I WAS DRIVING ON A THREE LANE HIGHWAY WHEN SOMEONE HIT ME ON MY REAR PASSENGER SIDE PANEL & THEN I HIT A LIGHT POLE HEAD ON. THE CARS WERE GOING AT LEAST 65MPH OR MORE. MY AIRBAGS DID NOT DEPLOY FROM THE INITIAL IMPACT (WHICH BLEW

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 7 recalls have been completed — free at any Mercedes-Benz dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz CLA250 — Year Comparison

How does 2015 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
83
Recalls
7
Fire reports
0
Crash reports
9
Injury reports
7
Segment avg
83

Check a Specific VIN

See recalls for YOUR 2015 Mercedes-Benz CLA250