2021 Mercedes-Benz CLA 250

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2021 Mercedes-Benz CLA 250 has 8 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is speed control problems (25% of all complaints), specifically: date of occurrence: 03/05/2024 subject: formal claim regarding traffic safety issue with 2021 mercedes benz cla 250 i am writing to formally submit a claim regarding a recent traffic safety incident involving my 2021 mercedes benz cla 250. while driving to my destination, i encountered a sudden l.

1 crash report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

SPEED CONTROL

2 complaints

25%

• Date of occurrence: 03/05/2024 Subject: Formal Claim Regarding Traffic Safety Issue with 2021 Mercedes Benz CLA 250 I am writing to formally submit a claim regarding a recent traffic safety incident involving my 2021 Mercedes Benz CLA 250. While driving to my destination, I encountered a sudden l
• Our car has lost power to accelerate on 4 occasions on the highway. The first instance was in October of 2023, the second instance was in November of 2024 (and was brought immediately to the dealership and they said the fix wasn't available yet), the third instance was in March of 2024 and the most

Typical onset: 50K miles Est. repair: $500

“Date of occurrence: 03/05/2024 Subject: Formal Claim Regarding Traffic Safety Issue with 2021 Mercedes Benz CLA 250 I am writing to formally submit a claim regarding a recent traffic safety incident involving my 2021 Mercedes Benz CLA 250. While driving to my destination, I encountered a sudden l”

— NHTSA complaint filing

SUSPENSION

1 complaints

13%

• On Monday 02/14/2022, after 2-3 minutes driving towards work, at about 25-30mph speed, the front right ball joint broke on the vehicle putting me in danger of losing my life. Due to this ball joint failure, the right front wheel disassembled from the vehicle and it slid-crashed on the car parked on

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“On Monday 02/14/2022, after 2-3 minutes driving towards work, at about 25-30mph speed, the front right ball joint broke on the vehicle putting me in danger of losing my life. Due to this ball joint failure, the right front wheel disassembled from the vehicle and it slid-crashed on the car parked on”

— NHTSA complaint filing

FUEL SYSTEM

1 complaints

13%

• Date of occurrence: 03/05/2024 Subject: Formal Claim Regarding Traffic Safety Issue with 2021 Mercedes Benz CLA 250 I am writing to formally submit a claim regarding a recent traffic safety incident involving my 2021 Mercedes Benz CLA 250. While driving to my destination, I encountered a sudden l

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

TRANSMISSION

1 complaints

13%

• Our car has lost power to accelerate on 4 occasions on the highway. The first instance was in October of 2023, the second instance was in November of 2024 (and was brought immediately to the dealership and they said the fix wasn't available yet), the third instance was in March of 2024 and the most

Typical onset: 50K miles Est. repair: $500

“Our car has lost power to accelerate on 4 occasions on the highway. The first instance was in October of 2023, the second instance was in November of 2024 (and was brought immediately to the dealership and they said the fix wasn't available yet), the third instance was in March of 2024 and the most ”

— NHTSA complaint filing

ENGINE

1 complaints

13%

• Our car has lost power to accelerate on 4 occasions on the highway. The first instance was in October of 2023, the second instance was in November of 2024 (and was brought immediately to the dealership and they said the fix wasn't available yet), the third instance was in March of 2024 and the most

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

SPEED CONTROL(~50K mi)

$500

SUSPENSION(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 8 owner complaints for this specific year, here's what to check or ask about:

☐
SPEED CONTROL: Date of occurrence: 03/05/2024 Subject: Formal Claim Regarding Traffic Safety Issue with 2021 Mercedes Benz CLA 250 I am writing to formally submit a claim regarding a recent traffic safety incident involving my 2021 Mercedes Benz CLA 250. While driving to my destination, I encountered a sudden l
Typically appears around 50K miles. Repair cost ~$500
☐
SUSPENSION: On Monday 02/14/2022, after 2-3 minutes driving towards work, at about 25-30mph speed, the front right ball joint broke on the vehicle putting me in danger of losing my life. Due to this ball joint failure, the right front wheel disassembled from the vehicle and it slid-crashed on the car parked on
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: Date of occurrence: 03/05/2024 Subject: Formal Claim Regarding Traffic Safety Issue with 2021 Mercedes Benz CLA 250 I am writing to formally submit a claim regarding a recent traffic safety incident involving my 2021 Mercedes Benz CLA 250. While driving to my destination, I encountered a sudden l
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: Our car has lost power to accelerate on 4 occasions on the highway. The first instance was in October of 2023, the second instance was in November of 2024 (and was brought immediately to the dealership and they said the fix wasn't available yet), the third instance was in March of 2024 and the most
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)