Is the 2023 Mercedes-Benz CLA 250 reliable?

The 2023 Mercedes-Benz CLA 250 has 7 complaints filed with NHTSA (0.3x the segment average). Our reliability verdict: excellent. Most common issue: OTHER problems.

What are common problems with the 2023 Mercedes-Benz CLA 250?

Top problems: OTHER (3 complaints, avg repair $500); ELECTRICAL (1 complaints, avg repair $500); ENGINE (1 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2023 Mercedes-Benz CLA 250?

No recalls have been issued for the 2023 Mercedes-Benz CLA 250.

How much does it cost to fuel a 2023 Mercedes-Benz CLA 250?

The 2023 Mercedes-Benz CLA 250 gets 29 MPG combined. At current US average gas prices, driving 12,000 miles per year costs roughly $1655. See the interactive fuel cost calculator on this page for state-specific pricing.

How much does it cost to insure a 2023 Mercedes-Benz CLA 250?

Estimated US average full-coverage insurance for the 2023 Mercedes-Benz CLA 250 is approximately $2,250/year (sedan-luxury class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2023 Mercedes-Benz CLA 250

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2023 Mercedes-Benz CLA 250 has 7 owner complaints filed with NHTSA — that's 0.3x the segment average of 27. The most common issue is other problems (43% of all complaints), specifically: exploding sunroof. dealership will not accept responsibility even though this is a known issue with their cars. this exploded on the highway and could have caused major issues for other drivers and myself with flying glass. there was not any external impact that caused the explosion. mercedes needs .

2 crash reports 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems(top 5 of 5)

OTHER

3 complaints

43%

• Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs
• I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body
• I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of

Typical onset: 50K miles Est. repair: $500

“Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs ”

— NHTSA complaint filing

Fuel Cost Calculator for 2023 Mercedes-Benz CLA 250

Live EIA prices

Annual miles driven: 12,000

Your state (affects local gasoline price)

Per year

$1,656

Per month

$138

Per mile

13.8¢

MPG

City driving (worst-case MPG)

$1,920/yr

Highway driving (best-case MPG)

$1,334/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today

Show:

Current

$4.00

5-year low

$2.78

5-year high

$5.01

Since 2021

+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2023 Mercedes-Benz CLA 250

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$2,250

Full coverage / month

$188

Liability only / year

$710

vs US avg

+34%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-luxury)1.28x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.05x

= Full coverage estimate$2250

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz CLA 250 Service Intervals

Oil change

10K mi / 12 mo

Tire rotation

10K mi

Brake fluid

24 months

Transmission fluid

40K mi

Engine coolant

150K mi

Spark plugs

60K mi

Cabin air filter

20K mi

Engine air filter

40K mi

Differential (AWD/4WD)

40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

4 yr / 50K mi

Powertrain

4 yr / 50K mi

Hybrid/EV battery

10 yr / 155K mi

Corrosion (rust perforation)

4 yr / 50K mi

Roadside assistance

4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

Estimated Repair Costs

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

STEERING(~50K mi)

$500

AIR BAGS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 7 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is t
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is t
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)