2018 Mercedes-Benz CLA 250

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2018 Mercedes-Benz CLA 250 has 53 owner complaints filed with NHTSA — that's 0.7x the segment average of 80. The most common issue is electrical problems (19% of all complaints), specifically: 2018 mercedes benz cla 250. consumer writes in regards to issues with vehicle starting and shutting down while driving. *ld *js. ⚠️ 2 fire reports filed.

2 fire reports 1 crash report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.7x

vs Segment Avg

Known Problems

ELECTRICAL

10 complaints

19%

• 2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS
• I WAS DRIVING ON THE ACCESS ROAD GETTING READY TO MERGE ONTO THE HIGHWAY. I PROCEEDED ONTO THE HIGHWAY AND MADE IT INTO THE MIDDLE LANE GOING AROUND 60 MPH BUT SHORTLY AFTER MY CAR THREW ITSELF INTO NEUTRAL AND THE DASH LIT UP WITH THREE LINES OF WORDS: THE FIRST LINE SAID 'SERVICE REQUIRED', THE SE
• TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTA NORTHEAST (1705 BOGGS RD NW, DULUTH, GA 30

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS”

— NHTSA complaint filing

AIR BAGS

8 complaints

15%

• TL* THE CONTACT OWNED A 2018 MERCEDES-BENZ CLA250C. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY A SPEEDING VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEADACHES, HIP PAIN, WHIPLASH, AND VISION ISSUES. MEDICAL A
• The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the steering wheel made a clicking sound while turning, and the mileage button on the steering wheel was inoperable. An independent mechan
• The year and model of my car has been recalled for a steering column module/clock spring. Mercedes says my VIN is not in the recall. This is a safety concern as an airbag will not deploy. I believe I should be included in the recall.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNED A 2018 MERCEDES-BENZ CLA250C. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY A SPEEDING VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEADACHES, HIP PAIN, WHIPLASH, AND VISION ISSUES. MEDICAL A”

— NHTSA complaint filing

OTHER

8 complaints

15%

• TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTA NORTHEAST (1705 BOGGS RD NW, DULUTH, GA 30
• Back up camera stop working. Putting gear on reverse does not prompt the camera screen. Called Dealer if there is a recall. No recall for this issue and not covered. Read online article that 2018 CLA 250 are effected by this software error(issue). Want to get it fixed because this is a safety issu
• SOS e call not activated and I’ve called Mercedes numerous times. They can’t get the car to respond they say it’s a communication error on their end however the dealership wants to charge me $300+ to update the software when it’s their issue. Also 2 months before I purchased this car I noticed not o

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTA NORTHEAST (1705 BOGGS RD NW, DULUTH, GA 30”

— NHTSA complaint filing

ENGINE

7 complaints

13%

• 2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS
• The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that coolant was leaking from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic replaced the coolant reservoir cap. Several months later, the warning light r
• The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that coolant was leaking from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic replaced the coolant reservoir cap. Several months later, the warning light r

Typical onset: 50K miles Est. repair: $500

“2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS”

— NHTSA complaint filing

BODY/STRUCTURE

6 complaints

11%

• roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- [XXX] my specific VIN wasnt included in the recall but i am having the exact sam
• roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- https://static.nhtsa.gov/odi/rcl/2021/RCMN-21V197-6244.pdf my specific VIN wasnt
• Water comes in the car and fills the back seat floors with water. I think its comming in from the frame.

Typical onset: 50K miles Est. repair: $500

“roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- [XXX] my specific VIN wasnt included in the recall but i am having the exact sam”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

AIR BAGS(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 53 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: 2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: TL* THE CONTACT OWNED A 2018 MERCEDES-BENZ CLA250C. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY A SPEEDING VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEADACHES, HIP PAIN, WHIPLASH, AND VISION ISSUES. MEDICAL A
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTA NORTHEAST (1705 BOGGS RD NW, DULUTH, GA 30
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: 2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)