2021 Jeep GRAND CHEROKEE L
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Jeep GRAND CHEROKEE L has 114 owner complaints filed with NHTSA — that's 1.4x the segment average of 80. The most common issue is electrical problems (21% of all complaints), specifically: the dash lit up with all lights and it said sos power steering is out. i could not turn the wheel. the lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. there has been recalls due to power steering issues but my car isn't on there. ⚠️ 1 fire report filed.
114
Total Complaints
0
Recalls Issued
—/5
Safety Stars
1.4x
vs Segment Avg
Known Problems
ELECTRICAL
24 complaints- • The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there
- • I was due for an inspection sticker and my vehicle did not pass due to it initially during and not having driven enough miles to reset the code. I had drove enough miles and was going to get it reinspected but the battery died again. I had jumped my vehicle and drove it to reset the code again how
- • The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been
“The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there”
— NHTSA complaint filing
DRIVER ASSIST/CAMERAS
21 complaints- • The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.
- • The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.
- • The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been
“The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.”
— NHTSA complaint filing
OTHER
12 complaints- • The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.
- • Sunroom seal flies off without warning. Potential danger to other vehicles on road with flying debris coming off sunroof. The seal has been replaced repeatedly, but continues to happen.
- • Jeep caught on fire in my garage in the middle of the night when it was off, burnt my entire house down, 4 fire investigaters and a forensic scientist, swaid the fire started in the battery compartment.
“The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.”
— NHTSA complaint filing
STEERING
12 complaints- • The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there
- • While driving, the power steering disengaged and made the vehicle difficult to steer. The power steering warning light illuminated in the dash and the vehicle went into safety mode. After letting the vehicle remain shut down, the error code rectified itself and the power steering warning disappeared
- • The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was take
“The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there”
— NHTSA complaint filing
TRANSMISSION
12 complaints- • While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Second
- • While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.
- • The vehicle has twice gotten stuck in third gear. While driving, as it's shifting from third to fourth, will get stuck in third and clunk, and then rev. The engine light will come on, and it forces you to pull over. The manual shifters do not work either. You have to pull over, shut the car down, an
“While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Second”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 114 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Jeep GRAND CHEROKEE L — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 114
- Recalls
- 0
- Fire reports
- 1
- Crash reports
- 3
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2021 Jeep GRAND CHEROKEE L